I accidentally bought a broken Meta Quest 3 online. Official support refused to repair it and only offered an overpriced refurbished replacement, which I declined. Luckily, I found [Tech Centre]. Thei... See more
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I had an issue with analog stick(stick drift) with my PS5 controller. I sent it away to be repaired to tech centre thru CEX. I collected it after about 3 weeks fully fixed, functional with list of act... See more
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Absolutely brilliant. Sent my PS5 friday evening by courier and they fixed the disc drive problem and i had it back by following Thursday afternoon. 6 days and all within the £99 fix fee. No additi... See more
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Excellent service. My son’s Xbox would not switch on & also had a controller not working. Dropped them both off & were back fully repaired & working within 7days. I was informed by txt throughout & pa... See more
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Company details
Written by the company
We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.
The leading console repair specialists in the UK
Written by the company
- No Fix No Fee Guarantee
- If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
- Two Year Warranty
- We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
- Online Tracking
- We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
- Quick Turnaround
- At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
- Simple Pricing
- One simple price, without hidden fees or complex pricing structures.
Contact info
4 Willowbridge Way, WF10 5NP, Castleford, United Kingdom
- 0800 288 4949
- support@techcentre.com
- techcentre.com
The UK's Number One Gaming Service!
4.7
Excellent
1K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
June 3, 2026
Reply from Tech Centre
Hello John, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Chris, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
I brought in 2 controllers for my ps5…
I brought in 2 controllers for my ps5 which were sliding and the guys in your epsom store were fantastic and told me what was going to happen and 2 weeks later I got them back all fixed . cheers lads
June 3, 2026
Reply from Tech Centre
Hello Mark, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Playstation 5 vr2 controller and PS5 DualSense Controller
Highly recommend repaired my playstation 5 vr2 controller and a PS5 DualSense Controller, couldn't believe how quickly it was all done and sent back to me.
May 18, 2026
Unprompted review
Reply from Tech Centre
Hello Aaron, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
My controller I sent off for repair…
My controller I sent off for repair never made it back to the CEX store despite Tech Centre saying it would arrive on the 22nd May. I went in to collect it, it wasn’t there, I came back nearly 2 weeks later, it still hadn’t arrived. The CEX staff pursued the issue with Tech Centre, who said the controller had been delivered when it clearly hadn’t. CEX ended up having to replace my controller.
June 2, 2026
Reply from Tech Centre
Hi Daniel, We’re sorry to hear about the frustration and inconvenience caused during this repair.
Our records show the controller was delivered to the store, supported by tracking confirmation. We understand, however, that the store has advised they were unable to locate the item on their side. In these situations, we rely on the receiving location’s intake confirmation to complete the chain of custody, and we did not receive any further queries at the time the delivery proof was shared.
We appreciate this created a difficult position for the customer and the store. Once we were made aware that the item could not be located, we supported the resolution process which ultimately led to a replacement being issued so the customer was not left without a working controller.
We’re sorry for any confusion or inconvenience caused and will continue working with our retail partners to help ensure deliveries are logged and tracked as smoothly as possible in future. Kind Regards, Tech Centre.
Excellent service and very fast…
Excellent service and very fast delivery! My DualSense controller was repaired quickly and works perfectly. Great communication, professional support, and a smooth experience from start to finish. Highly recommended!
June 2, 2026
Reply from Tech Centre
Hello Pan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Smooth seamless process
Smooth seamless process, repair completed and product returned quickly with no fuss. A great guarantee on the repair as well.
May 22, 2026
Reply from Tech Centre
Hello Peter, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Samuel, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Good communication throughout.
June 1, 2026
Reply from Tech Centre
Hello Paul, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Lyndsey, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Gem, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Marie, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
You didn’t just heal me…
You didn’t just heal me, but you healed my inner child! The moment I got back home, went into my kitchen and opened up my DSI, My eyes were wide open by the amount of nostalgia that had been thrown right at my face. The L and R buttons work, but they aren’t as responsive… Though,
L seems to respond more than R, but it still is a little bothersome, so I’ll maybe have to get that checked out for repair again when I have the right amount of income. However, the charging port looks good as if it were new!! (Can’t wait to test out my new charger on it once it arrives.) Not to mention, I didn’t have to wait long at all for my DSI’s repair, which it only took ‘em a few days to repair it, and I got it back just today! Even the price was super reasonable and not as expensive whatsoever. Other than that, words cannot express how thankful I am to the tech centre, and if y’all are looking for a place to get your device fixed, whether it be new or old, the tech centre is the place to get it serviced!
May 16, 2026
Unprompted review
Reply from Tech Centre
Hello Eli, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Ps5 fixed 👍
My console was picked up processed and fixed quickly and efficiently, I had to clear a few things up via email due to an error on the behalf of the staff member in cex writing the description incorrectly but the that was also quickly handled, the whole experience was as stress free as I could have hoped for and will definitely recommend the service
May 29, 2026
Reply from Tech Centre
Hello Dean Wyllis, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Great customer service great quick…
Great customer service great quick repair and return time.
May 28, 2026
Reply from Tech Centre
Hello Kz, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Good price for repair didn't wait long…
Good price for repair didn't wait long staff polite and helpful and friendly
May 28, 2026
Reply from Tech Centre
Hello James, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
It was effortless
May 28, 2026
Reply from Tech Centre
Hello Iain, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Reply from Tech Centre
Hello Kamran, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Very quick and reliable service would…
Very quick and reliable service would definitely recommend to anyone needing a ps5 repair
May 27, 2026
Reply from Tech Centre
Hello Ashley, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
Very fast service at an amazing price
Very fast service at an amazing price, the extended 2 years warranty gives me confidence that I don't need to purchase another elite controller for very long time. Thanks to the team for repairing it so well!
May 27, 2026
Reply from Tech Centre
Hello Reece, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre
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