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Tech Centre  Reviews 1,391

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,078 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, professional, and efficient service, often highlighting quick turnaround times for repairs. Many appreciate the clear communication throughout the repair process, with regular updates on their device's status. The pricing is frequently mentioned as competitive and reasonable, with no hidden costs, and the quality of the repairs is highly regarded, often restoring devices to like-new condition. However, some customers experienced issues with items not being returned or receiving damaged products after repair, indicating occasional lapses in care. A few others noted that the repair process took longer than expected or that initial price estimates were a surprise upon arrival.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Product

Consumers report positive experiences with product repairs, often noting that their devices, such as PS5s,... See more

Price

Customers had positive experiences with price, consistently finding the repair costs to be very reasonable... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that their devices, such as... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I accidentally bought a broken Meta Quest 3 online. Official support refused to repair it and only offered an overpriced refurbished replacement, which I declined. Luckily, I found [Tech Centre]. Thei... See more

Company replied

Rated 5 out of 5 stars

I had an issue with analog stick(stick drift) with my PS5 controller. I sent it away to be repaired to tech centre thru CEX. I collected it after about 3 weeks fully fixed, functional with list of act... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant. Sent my PS5 friday evening by courier and they fixed the disc drive problem and i had it back by following Thursday afternoon. 6 days and all within the £99 fix fee. No additi... See more

Company replied

Rated 5 out of 5 stars

Excellent service. My son’s Xbox would not switch on & also had a controller not working. Dropped them both off & were back fully repaired & working within 7days. I was informed by txt throughout & pa... See more

Company replied


Company details

  1. Technical Service
  2. Electronics Repair Shop

Written by the company

We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.

The leading console repair specialists in the UK

Written by the company

No Fix No Fee Guarantee
If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
Two Year Warranty
We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
Online Tracking
We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
Quick Turnaround
At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
Simple Pricing
One simple price, without hidden fees or complex pricing structures.

Contact info

Promotion box for Tech Centre

The UK's Number One Gaming Service!

7 Day Turnaround | 2 Year Warranty | No Fix. No Fee. | Free delivery

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Well literally walked in to the shop

Well literally walked in to the shop, discussed what’s up with my control pad, the team was polite and well mannered,?I also felt valued as customer, I left and in a week or two it was fixed

May 6, 2026
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Reply from Tech Centre

Hello Jason, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars
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Reply from Tech Centre

Hello Mr Fowler, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Quick and efficient

The drop off at CEX was quick and easy, no charge until the Tech Centre confirmed the repair was complete and back at the local shop. Great communications throughout the repair and return time

May 7, 2026
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Reply from Tech Centre

Hello M Murray, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

easy and professional

No problems at all, my PS5 was repaired and back with me in 9 days, this includes the 2 days from delivery (free) from CEX to Tech Centre.

It was easy and professional

April 13, 2026
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Reply from Tech Centre

Hello Stephen, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Thank you

Forever grateful to tech centre for fixing ny childhood ds, turnaround was less than a week and the communication was spot on, the price was amazing too, a lot less than quoted in another shop So glad I trusted tech centre with such a sentimental item. Thank you so much

May 7, 2026
Unprompted review
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Reply from Tech Centre

Hello Celeste, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Excellent customer service

From the staff in the shop talking me through the process to the progress communication from the Tech Centre all were excellent. The Switch was returned in full working order er in the time frame given.

April 28, 2026
Unprompted review
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Reply from Tech Centre

Hello Caroline, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Excellent service

Excellent service. My son’s Xbox would not switch on & also had a controller not working. Dropped them both off & were back fully repaired & working within 7days. I was informed by txt throughout & paid for repairs on collection. Also came with a 2 year guarantee on the repairs. Perfect service & much cheaper than Xbox repair centre quote. Definitely recommend. Great service all round 😊

May 5, 2026
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Reply from Tech Centre

Hello James, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great was worried my machine was dead…

Great was worried my machine was dead but thanks to you etc guys I’m back play my fav games.

May 4, 2026
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Reply from Tech Centre

Hello Dan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 4 out of 5 stars

Very good work on my PS3 SLIM

Very good work on my PS3 SLIM. Will take my PS3 FAT to CEX for TECH CENTER care.

May 6, 2026
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Reply from Tech Centre

Hello Michael, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great service. Great price

Sent my son's meta quest 3S that had stopped charging and had a burning smell when plugged in. Tech centre successfully fixed it and it was sent back promptly for a great price. Half the price of what I had been quoted elsewhere.

May 6, 2026
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Reply from Tech Centre

Hello Dave, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great Service

Easy, quick, return my console totally repaired.

May 6, 2026
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Reply from Tech Centre

Hello Paul, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Relatively quick and easy

Relatively quick and easy and fixed the problem with no other issues. Had mutiple issues and they fixed it all for the same fixed price. Took about just under 2 weeks.

May 6, 2026
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Reply from Tech Centre

Hello Mohammed, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Prompt, quality repair.

Took my Gameboy Color into my local CEX store. They sent my console away to the Tech Centre for repair. I was regularly informed of progress and notified when it had been repaired and awaiting collection. It now works perfectly. Apparently, the power button was faulty, and the board needed attention. Super happy! 🙂

May 6, 2026
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Reply from Tech Centre

Hello Oakley, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great service

Great service

May 6, 2026
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Reply from Tech Centre

Hello SA, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars
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Reply from Tech Centre

Hello Steph, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great communication

Quick turnaround, regular and very clear communication. Reasonably priced

May 6, 2026
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Reply from Tech Centre

Hello Ben, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great Experience

It was super easy to use and my controller came back in great condition, working like new again.

May 5, 2026
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Reply from Tech Centre

Hello Andy, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Very quick fast turnaround kept me…

Very quick fast turnaround kept me updated throughout the process meta headset now working properly again would use again

May 5, 2026
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Reply from Tech Centre

Hello Gareth, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

HDMI broke on Xbox X

HDMI broke on Xbox X. Took in for repair, delivered back fixed less than a week later. And if they can't repair it you don't pay. I'd left a game inside Xbox by mistake, was returned all packaged along with Xbox. Great service

April 19, 2026
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Reply from Tech Centre

Hello Gareth, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Easy process, fast turn around and good price.

Simple process from start to finish. Very easy to send off. They fixed my machine fast and returned it very quickly. The whole thing was done in a matter of days. The price of fixing it was also good compared to the cost of buying a new one. Highly recommended service!!!

May 4, 2026
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Reply from Tech Centre

Hello Lewis, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

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