Techexpertbuy Reviews 215

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Everything is working great for the Microsoft Office 2021 I purchased at a great discount! I would have given 5 stars, but I did have a failure with the first product key giving a message that it had... See more

Rated 5 out of 5 stars

Yeah, this price is a STEEP discount. If you've previously purchased from such sellers, yes, getting a message that the activation code has met its limit occasionally happens. It happened to me... See more

Rated 5 out of 5 stars

I recently purchased a new computer which offered a free one month trial of Office 365. I did not want to make a monthly subscription payment. I even called Microsoft and asked if they had a senior di... See more

Rated 5 out of 5 stars

Recently, I wanted some software and went searching on Google. Plenty of sites showed up with bargain low prices. I tried a couple but soon learned these were scams. I finally connected with techexper... See more

Company details

  1. Computer Wholesaler

Written by the company

TechExpertBuy is a specialist retailer in technology and software.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

215 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Pretty simple

pretty simple, got download link and key with my receipt. Up and running within minuets. Would by again.

September 14, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, After ordering and paying for the software there is no link to download the software.

September 7, 2023
Unprompted review
Techexpertbuy logo

Reply from Techexpertbuy

Hi Tam,

Sorry to hear you haven't received your order. All software orders are automatically sent to your email at the point of purchase - this may have gone to your spam folder so kindly check this. The download instructions are also on the order confirmation page - so if you haven't received an email you can still download and install from our website. If you need any further assistance please email us and we will get back to you within within 24 hours with assistance.

Kind Regards,
David Benjamin

Rated 5 out of 5 stars

Problem with my Microsoft Office buy resolved!

I recently purchased Microsoft Office Professional Plus 2021 but was having difficulties with the installation because of my inability to execute the activation process. Thankfully, Andrew Waugh, of Techexpertbuy patiently walked me through each step of the process until the activation was successfully completed; he NEVER gave up! I owe him a debt of gratitude for his interest and concern to my problem.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great product. Great Service

I'm very happy with the product and service I received from Techexpertbuy. Your representative answered my questions quickly and thoroughly. It was a pleasure dealing with him!

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Mac Office

Purchased office for Mac. Reached out for technical help on a Sunday and received immediate support. The error was entirely mine and they still went out of their way to implement a solution. Excellent customer service team!

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

I’m 76 years old and not very tech…

I’m 76 years old and not very tech savvy. After I purchased ms office 2021 I tried multiple times to install it. I was very frustrated and ready to give up but Andrew very patiently worked with me to get it installed and running. Without his help I would have given up. He deserves at least a rating of 20 out of 10 Thanks Andrew

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

I am 83 years of age

I am 83 years of age and Andrew could not have been more helpful. If it was possible to rate my experience
higher I would give him 100 out of 100.
Thank you again Andrew for you kind help.
Bob Roberts

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Faithful Fix of Problem by TechExpert

Unknown to me when I went to install an MS Office for Mac Home and Business 2021 bought from TechExpert, my 11yr old MacBook Air was too old to allow a system upgrade required by the new MS Office. The same condition existed with my son, whom I told to also buy such an MS Office for his MacBook Air. Deeply disappointed with two purchases unusable, I contacted TEB, explained our situation in detail, and requested a refund for my Office and my son's Office. Andrew Waugh handled our case, gathered more detail and replied with a full refund for me and for my son. I was most pleased with his professionalism on our cases. Days or weeks later, I decided to buy a NEW MacBook Air with all new everything. Then, I went immediately back to TEB and bought another copy of the same MS Office for Mac. It worked perfectly after extensive help on installation and activation from Microsoft. But long story short, TEB showed most honestly and professionally in the whole saga. I'll visit TEB again with confidence.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

MS office setup

Andrew was quick to respond and provided clear instructions on getting set up. I would recommend him and techexpertbuy.com

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Just Awesome Genuine from Microsoftonline.com

I was very hesitant initially, but after reading reviews on other websites and BBB ratings, I finally decided to pay and purchase microsoft office 2021 for mac life time. After payments instructions came right away on confirmation page and to my email. When I followed the instructions it did take me to microsoft website where the serial number was recognized and I was able to install the pkg and once downloaded and full installed, I can see all microsoft office products word, excel, ppt, onenote, outlook ,etc and first time when you open it will ask for activation, you just have to login to the same microsoft account which you just created or logged in to download and it will activate it and vola , u have full version of office on your mac - JUST AWESOME

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service with Andrew

Great customer service with Andrew. I can not say enough about this gentleman. He was so patient with getting me set up. Come to find out I had the basic speed and could not download the software. I contacted my provider upgraded my speed and was able to download the software just like he said. It was easy to activate I love it. Andrew went above and beyond what I call customer

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Recently purchased Office for PC

Recently purchased Office for PC, was an easily download, even for a non-techie person like myself!! Program works great! Then I chose to upgrade to a new laptop only weeks later, I didn't realize I couldn't transfer to my new device. I contacted the Support via email, and they were super quick to resolve my issue and help me get Office installed on my new device. Highly recommend!!

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

Cost effective

It works and it's pretty cheap. Didn't need the entire office suite. Only use Excel and Word so didn't want to do a subscription. Had a lot of trouble downloading image file, apparently due to my ISP. Instruction for "mounting" image file in Windows 10 are a little thin. After a right click on downloaded image file I did not have the option to "Mount". Have right click file, select properties, general, and change open with to Windows Explorer. Then a right click on the file will give you option to "Mount". After that go to This PC. On mine the DVD image appeared in the DVD drive D: Installation was pretty simple and program updates worked. Overall satisfied.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

When purchasing software I inadvertently entered the wrong email, I contacted support that got back with me in a timely manner and fixed the problem. Purchase and download was easy and cost effective, highly recommend this company.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great after-sale support!

Andrew the support guy helped me tremendously to get the software I purchased successfully installed, as I encounted some problem and difficulty. I bought the wrong one and then couldn't install properly. I highly recommend TechExpertbuy!

August 7, 2023
Unprompted review

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