This is my second business to need insurance with TechInsurance. They really are fantastic. I worked with Paola C who made numerous updates to my policies till the quotes were the best price coverin... See more
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Paola was extremely helpful. We got our insurance signed up within 1 day. She custom made everything per our request. Highly recommend this company and rep.
Too much work is required on my part to follow up and prod the agent into responding and providing quotes. I usually start the interaction 30 days before the insurance is up, and we inevitably g... See more
Company replied
Easy cost affordable insurance, great service. Holly was great to work with. She was responsive even though it was the holidays and easily addressed my questions. This is my second time purchasing bus... See more
Company details
- Insurance Agency
- Business Insurance Company
- Commercial Insurance Company
- Insurance Broker
- Insurance Company
- Liability Insurance Company
Written by the company
TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place. Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.
Contact info
203 N. LaSalle, 20th Floor , 60601, Chicago, United States
- (800) 668-7020
- reception@techinsurance.com
- techinsurance.com
4.4
Excellent
281 reviews
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Easy Renewal Process
The renewal process was easy. I filled out a questionnaire similar to prior years and got a quote in a day or two.
November 27, 2023
Dana made our renewal process smooth…
Dana made our renewal process smooth and seamless.
November 22, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I'm having a very difficult time
I'm having a very difficult time with the DocuSign renewal. Have someone contact me so I don't risk not renewing the policy.
December 12, 2023
Reply from TechInsurance
Hello David,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. Your account manager is dedicated to assist you and will be reaching out for a follow-up if they have not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future.
Yours Sincerely,
The Insureon Team
Looking for a lower premium
I asked to cut the coverage to a quarter of the previous policy, expecting perhaps a 1/3 to 2/5 reduction in the premium. Instead, I get half of the coverage more almost the same cost as the original policy. Time to go looking around.
October 12, 2023
Reply from TechInsurance
Hello Gary,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we may not have answered all your policy questions to full satisfaction. Please expect your account manager to reach out for a follow-up if she has not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future.
Yours Sincerely,
The Insureon Team
I was a repeat customer
I was a repeat customer. I needed insurance again, and indicated as such when I contacted them. They quickly determined my prior use of their service and got me a quote the same day.
October 27, 2023
Excellent Service!
Excellent support staff and easy to use website are two great attributes of you service. Thank you for helping my small business needs for the past 10 years!
November 17, 2023
Every single encounter has been a positive one
Every single encounter with TechInsurance has been a positive one. I have extremely challenging contract requirements that have been a breeze with TechInsurance.
October 23, 2023
Prompt and good rates
November 14, 2023
This was a pretty awful experience
This was a pretty awful experience, many emails back and forth where the reps were not even reading what I was asking, and then sending replies not containing enough clear information for me to take action. What could have taken 15 minutes took weeks.
October 18, 2023
Reply from TechInsurance
Hello DS,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we may not have answered all your questions to full satisfaction. We have recently refreshed our services to address these gaps in communication, and we hope this change in process will improve your overall experience. Please expect your account manager to reach out for a follow-up if she has not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future.
Yours Sincerely,
The Insureon Team
Overall Experience
Everything seems to be going well. I haven't had any claims so that probably helps. Renewals from the individual insurance companies are submitted on time through the insurance companies. Other than that I don't know that I have had any interaction with TechInsurance - so no real good or bad.
October 19, 2023
Your technology sucks
Your technology sucks. The process is very confusing. I had to resubmit my forms several times and re-sign them because your automated/online process were not functional. I had no idea that I was covered until I contacted my agent. It was not a good experience.
October 17, 2023
Reply from TechInsurance
Hello Brad,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best possible service, we recognize that we didn’t meet your expectations here. Our product team has addressed the error in the system that occurred during your application process, but please let us or your account manager know if you experience any further issues. We look forward to continuing to support you and your business needs in the future.
Yours Sincerely,
The Insureon Team
Reply from TechInsurance
Hello Rajay,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We always strive for real-time support for our customers but understand possible wait periods can distract from your day and your business. Your account manager is dedicated to assist you, however, and can be reached directly through his email for any questions you may have. Please expect him to reach out for a confirmation email if he has not done so yet at the time of this response. We look forward to continuing to support you and your business needs in the future.
Yours Sincerely,
The Insureon Team
Customer service
It seems very difficult to work thru questions or concerns. We end up with 10-15 emails that could easily be taken care of in a few minutes with a call. Its difficult to get anyone to answer questions. There is MUCH needed improvement in customer service and relations.
November 2, 2023
Reply from TechInsurance
Hello Steven,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. We always strive for real-time support for our customers but understand possible wait periods can distract from your day and your business. Your account manager has noted that you would prefer to set up a call to go over account details and has included the number you provided in your account to be used for the next renewal cycle. We look forward to continuing to support you and your business needs in the future.
Yours Sincerely,
The Insureon Team
Nice and easy renewal
Nice and easy renewal. Not 100% sure we got the best rates but over all very satisfied.
October 9, 2023
Very helpful as usual.
1. The reminder
2. Timeliness
3. The email that included the updated insurance certs.
October 9, 2023
Great Agency
Jacob is very well versed and provides a quick response to any adhoc requests or inquiries I may have. Thanks as always.
October 3, 2023
Great experience
Great experience. Holly was super helpful and answered all my questions helping me to find the right policy for my business.
October 18, 2023
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