TechStar - Galway Reviews 62

TrustScore 4.5 out of 5

4.3

17 Dock Road, The Docks, H91 KX34 Galway, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I visited the store in Galway at the docs on few occasions. The staff were not only highly knowledgeable and professional, but also incredibly patient, understanding, and respectful towards people w... See more

Rated 1 out of 5 stars

EUR 350 and 3visits later still not fixed. Colleague at work then had a look and EUR 6 later it was fixed. Techstar gave me a no diagnostics -- I don't think they touched it and said my mac was rusty!... See more

Rated 5 out of 5 stars

I went in to get my iPad fixed a few days ago the staff were so nice and helpful My iPad was fixed really quickly and they didn’t charge much considering there was a lot of problems with it to fix... See more

Rated 5 out of 5 stars

Our computer shut down randomly. Brought it into Techstar Galway to Michael + Jonny. They couldn't be more helpful. They checked out our computer and it was unfortunately non repairable but the guys r... See more


Company details

  1. Technical Service

Information provided by various external sources

TechStar offers fast, efficient and reliable express repairs for Smartphones, Laptops, Tablets and Data Recovery. Offering a wide range of products from Smartphones & Laptops to Gaming accessories and software for your device. Galway- Castletroy- Limerick


Contact info

  • 17 Dock Road, The Docks, H91 KX34, Galway, Ireland

  • 091 575 757

4.3

Excellent

TrustScore 4.5 out of 5

62 reviews

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Rated 5 out of 5 stars

Excellent Customer Service at TechStar, efficient and effective

Damaged laptop screen required a review and replacement. Received comprehensive customer service from Jonathan (Store Mngr.) who explained in detail the assessment process and the expected return date. Within 30mins of delivering the laptop for free screen assessment, I received a 'phone call from Davor (excellent Repair Technician) who explained the damage, cost of repair and proposed date of collection. Within 24hrs., I received another 'phone call from Davor that my laptop was repaired, fully operational and ready for collection. Top laptop repair experience from TechStar, a very competent Company and one that I'm very happy to have found, sure to recommend to friends and to use if/when required in future. Thanks again to Davor and Jonathan.

February 18, 2022
Unprompted review
Rated 4 out of 5 stars

Michael Fynlan was the person who…

Michael Fynlan was the person who attended me. Very helpful and prompt to reply by my email with a quotation. My husband went to pick it up the following week and he said the person (does not know if it was Michael) double checked all that had been promised was set up. We always come back there as we find their service reliable and friendly. Thanks again!

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had a sudden problem and the day after i was due to submit my assignment.
I explained this in the shop and even though they were busy with repairs, they did my laptop's diagnostics asap and Davor J. fixed the best he could (old laptop) so that I can finish and submit my assignment on time. He even gave me a call to check if it was working properly the next day.
Really appreciate their human side and not seeing me just as an order number.
Thank you guys.

November 28, 2021
Unprompted review
Rated 5 out of 5 stars

Thanks James!

I had a broken iPad and because of a bit of a botch job done by another company previously there was issues with replacing the screen which would have left me in serious trouble but thankfully the guy I was dealing with, James, (owe you a pint bigtime!😀) managed to sort it.
Excellent communication and service.
I really can’t recommend these guys highly enough.
Fantastic. Thanks again!!!

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Fast, Honest, Reliable

Fast, honest, reliable. Those are words I would use to describe the staff that I dealt with at TechStar. Rang them to check if they had an item in stock, and was told they didn't have it in the shop I contacted but they did in another. The staffer I talked to but the other shop on alert for my order and they had it shipped out the same day, and arrived the next day, as they said it would.

Will definitely be coming back to get more items as needed from TechStar!

April 23, 2021
Rated 5 out of 5 stars

Highly recommend Tech Star

Highly recommend Tech Star, Dock Rd Galway. The team have helped me on 2 separate occasions with urgent repairs to my laptop. Nothing was too much hassle and the team were very efficient, I had my laptop returned on the same day, each time. Will definitely to this store again.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Problem with the backlight with my…

Problem with the backlight with my Lenovo ThinkPad. Dim screen. Took it in yesterday at 10.30 and phone call at 4pm saying screen changed for €135. Looked on Google for average price and $150 to $200. Result. Working great. Was worried leaving it in because 25% of reviews not good but I had no complaints. Fast and friendly service. Good value and a job well done.

August 7, 2020
Unprompted review

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