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Tectona Reviews 

2
•
TrustScore 3 out of 5

3.1

Garden Furniture Shop
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Company details

  1. Garden Furniture Shop
  2. Furniture Store
  3. Outdoor Furniture Store

Contact info

3.1

Average

TrustScore 3 out of 5

2 reviews

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1-star

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3.1

All reviews

(2)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Service après - vente déplorable chez Tectona

Extrêmement déçue par le SAV de Tectona . Après avoir acheté un parasol Roma qui s est révélé défectueux dans le mois suivant sa livraison,j ai été confronté à un parcours du combattant : des dizaines de mails des appels et 6 semaines d attente pour le remplacement du mât défectueux.Pire encore, on m a demandé 290 euros pour renvoyer le parasol à mon domicile.Pour une marque qui se veut prestigieuse ce niveau de service est inacceptable.Je ne recommande pas Tectona

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

La qualité et le service sont déplorables

Client depuis plus de 15 ans, nous avons renouvelé nos meubles de jardin en 2023 mais hélas, la qualité n'est pas au rendez-vous, ni le service. Les meubles sont tachetés et ont maintenant un aspect déplorable. A ce prix c'est difficilement acceptable !

January 8, 2025
Unprompted review

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