Love this, beautiful idea. Thankyou so much 😊. Super quick turn around. I ordered a passport & boarding passes for Bunny late Sunday night and they literally were sent out Monday morning and I rec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These passports are just lovely. I bought three for my daughter’s favourite teddies for a recent trip and she absolutely loves them. They came with a wonderful covering letter from the department... See more
Company replied
Easy to order the app and link where so straight forward. Absolutely love this my son asked for a passport for his teddy, id never heard of anything like this its a fantastic idea. The quality of p... See more
Company replied
Two teddy passports arrived for my granddaughters with 24 hrs of ordering. They are so cute. Excellent quality and a personalised letter to them. I would highly recommend this company the service a... See more
Company replied
Company details
Written by the company
Teddypassports.com sells personalised passports for teddies, dolls and other toys. We take pride in the passports we produce, and we'll always do our best to make them the highest quality.
Contact info
PL7 4EU, Plymouth, United Kingdom
- 07496379714
- teddypassports@mail.com
- teddypassports.com
5.0
Excellent
292 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and a first class…
Excellent service and a first class product. Our grandchildren were excited and delighted to receive their Teddy Passports and are looking forward to taking their favourite cuddly toys on holiday.
The Teddy Passports were ordered on Thursday 8 June and received on Saturday 10 June. They couldn't have been received any quicker. Thank you Dave for your time and efforts, much appreciated.
June 9, 2023
Reply from Teddypassports
Thank you so much Kevin, Im so so pleased that they got to you so quickly and the grandchildren loved them. That makes the job of producing them all the more worthwhile.
I always do my best to try and get the passports out as quickly as possible, so I love that they got to you so quickly after you ordered them!
Thank you so much for the review Kevin, it's really much appreciated.
All the very best and I hope the children have some great adventures with their teddies!
5 Stars! Incredible!
Absolutely amazing service from Dave! Super quick delivery and the quality is amazing. Would recommend to anyone!
June 8, 2023
Reply from Teddypassports
Thank you so much Amy, I really appreciate the 5*****'s and the recommendation too! That's really kind of you. Im so pleased that you like the passport! Have a fab holiday!
Excellent communication and fast…
Excellent communication and fast service with good quality product
June 8, 2023
Reply from Teddypassports
Thank you very very much for this, I really appreciate the review!!!
Amazing
Amazing ! Only took 2 days from ordering to receive them ! Brilliant friendly service and the quality is great. Thank you so much Dave .
Highly recommended!
June 9, 2023
Unprompted review
Reply from Teddypassports
Thank you so much Shaun, Im so pleased that you like the passports and boarding passes and that they got to you so quickly! That's what it's really all about! Thank you so so much.
Perfect bear passport
Amazing passport! My son is autistic and we use his bear Barry, to communicate and calm during meltdowns. The bear always comes on holiday with us in the case, however we are going on a plane and it will be my son's first time in a plane, so the bear will be with us and obviously needs his own passport (or bazzport in our case). The smile on my son's face when he saw this was worth every penny. Thank you so much
June 2, 2023
Unprompted review
Reply from Teddypassports
Joanna, Im so pleased that this is going to help your son, and hopefully it will really help make everyone's experience better.
I hope you have the best time away and that your son and Barry have a great time together on the plane!
Thank you so much for ordering!
Brilliant service!
Brilliant service!! Passports are lovely. I had a easy mistake on my passports but they sent new ones out really quickly
May 23, 2023
Reply from Teddypassports
Thank you so much Claire. Im so sorry about the mistake, but Im glad I was able to get the replacement out to you so quickly afterwards and that you liked them. I really appreciate the review and the kind comments, and being so good about the replacement.
Amazing Childs Gift
Amazing childs gift for my little girl, she is delighted with her passport for her teddy bear. It arrived quick and David was really responsive with emails and updates.
June 1, 2023
Unprompted review
Reply from Teddypassports
Daniel, Im so pleased that your daughter loved the teddy passport!!! Thank you so much for the fab feedback. I hope you have an awesome time away!
Excellent passport Jackson was thrilled…
Excellent passport Jackson was thrilled with it. Just maybe specify that Ireland is 10 to 14 day delivery. But other than that would highly recommend...
May 29, 2023
Reply from Teddypassports
Im really sorry that it took so long to get to you Catherine. Most passports that I sent to Ireland get there within 4 or 5 days, so it was a real shock that it took so long to get to you. Sorry.
Im really pleased that Jackson likes it though.
Thank you so much for the review and the recommendation too, I really appreciate it.
Amazing service
The communication from the beginning was brilliant. Also the fast delivery.
Top quality and my children are so excited!
May 16, 2023
Unprompted review
Reply from Teddypassports
Grace thank you so so so so much! Im glad your children are excited and are looking forward to using them!
I really appreciate the lovely comments, and thank you so much for the 5 star review!
Love it
Love it.
Ordered the passport and boarding pass for my sons teddy’s. They are brilliant.
Very well done and would recommend.
May 18, 2023
Reply from Teddypassports
John, thank you so much, I really appreciate the review and great comments! Im glad you love them! And really appreciate the recommendation - it's always hugely rewarding when someone recommends the products you make - thank you so much! I hope you all have great adventures together!
Arrived very quickly and was very happy…
Arrived very quickly and was very happy with the passport! Also comes with a cute letter. Would highly recommend!
May 13, 2023
Unprompted review
Reply from Teddypassports
Thank you so long for leaving such fab comments Helen. Im so glad you like the letter and the passport!
Really appreciate the recommendation too. Thank you so much!!!
Big Teddys Passport
We ordered big teddys passport through Daves Etsy page and it was here the next day! We got it in blue to match our sons passport. He is over the moon that big teddy can come along. The personalised letter that comes with the passport is really lovely and the passport itself is great. Really good attention to detail under the scrutiny of a delighted 4 year old. Thank you again.
May 12, 2023
Unprompted review
Reply from Teddypassports
Im really really pleased that Big Teddy's passport got to you so quickly - that's something that I always try to do, and Im glad it worked in this case!
It's fantastic to hear that your son likes the passport too (and hopefully Big Teddy too!?).
I really appreciate your fantastic review and such kind comments, thank you so much.
Im over the moon, thank you!!!
Fantastic product and amazing customer…
Fantastic product and amazing customer service. Fully kept updated throughout. The letter that comes with the passport is such a super cute touch. My little girl is super excited for bunny to come on holiday with us
May 8, 2023
Unprompted review
Reply from Teddypassports
Heather, thank you so much for the fantastic comments and feedback. I really appreciate it, and Im delighted that both you and your daughter love Bunny's passport - Im sure Bunny is looking forward to a well earned holiday too!
Thank you so much, have a great holiday and take care!
Quick and kind response very helpful…
Quick and kind response very helpful and a pleasure to buy from
May 11, 2023
Unprompted review
Reply from Teddypassports
Thank you so much for the fab comments Jemima, I really appreciate it. I hope you like the passport when it arrives (as does Emma!).
Really appreciate you ordering from me, thank you
Dave
What fantastic service - highly recommend
What fantastic service! dispatched the same day and received the following day. The attention to detail and Quality is brilliant - they come with a lovely personal letter each which refers to both the child and the teddys name - even the envelope is stamped by the Government department of teddy bear travel. Highly recommend.
May 2, 2023
Unprompted review
Reply from Teddypassports
Debbie, thank you so so much, I really appreciate your comments and lovely feedback. That means the world, thank you. Im so pleased that you're happy with the passport and the service.
The fact that you're happy to recommend the passports is just awesome, thank you!
Fantastic customer service by Dave
Fantastic customer service by Dave. Speedy turnaround of order. Great value, would use again & highly recommend
May 3, 2023
Reply from Teddypassports
Thank you so much Anthony, I really appreciate your comments and feedback, and thank you for the recommendation too!
Im delighted that you're happy with the passport and the service! Thank you Anthony!
Great service
Great service, passport arrived quickly and looks brilliant.
May 4, 2023
Unprompted review
Reply from Teddypassports
Roseann, thank you so much for this! I really appreciate the 5***** review!!! Im really pleased that you're happy with everything.
Thank you!!!
Absolutely stunning!! 10 STARS
Absolutely stunning. Ordered yesterday 28.04.23 and it’s here next day!! It’s utterly beautiful and so cute and Dave has been nothing short of so helpful. Wonderful product, decent price and will recommend to everyone and probably order again!! Got in blue to match our passports and something for my daughter to help with at airports
April 29, 2023
Unprompted review
Reply from Teddypassports
Emma, thank you so so much. I really appreciate your lovely comments and very kind feedback.
Im glad you like it and that it got to you so quickly.
Feedback like this means the absolute world to me, so I really appreciate you taking the time to leave a review. Thank you.
Dave
6 stars if I could ❤️
Ordered 2 dolls passports for my little girls and they were absolutely over the moon with them. Both of them are so excited to take their babies on holiday. Highly recommend this company! Sent super quick and really helpful. Thank you 🫶🏻
April 27, 2023
Unprompted review
Reply from Teddypassports
This is amazing, thank you so much Kaitlin for such a lovely review and recommendation!
Im so pleased your girls loved the passports, and are looking forward to taking them with them on holiday! I hope you all have a great time away!
Really pleased to have made these for you, and thank you again for the review. 6 stars would be REALLY special! Thank you.
Safe journey and enjoy the holiday! And thank you once again.
Giraffe Passport
I recently ordered a "giraffe" passport from Teddy Passports for our Geoffrey as he is a Giraffe on Tour giraffe and in need of documentation to travel. Teddy Passports rose to the challenge and produced an amazing Giraffe Passport. From the letter you receive with your passport to the photo and even the room in the back for the human details this passport is incredibly well made and thought out. I can not describe to you how pleased I am with this. Now our little Geoffrey can come on holiday with us and not get in trouble at the airport. Who ever thought if this idea I thank you!!! I am going to be recommending you to all my friends and obviously point any one in your direction who asked about this one. Just Amazing!!
April 26, 2023
Unprompted review
Reply from Teddypassports
This has blown me away, thank you so much Chrissie. I really appreciate you leaving such an incredible review and recommendation!
The recommendation is, and always will be, the biggest compliment anyone can give me - the fact that someone is prepared to recommend the passports to others that they know, means the world.
Im so pleased that Geoffrey can now go on his holidays and not get into any trouble. Giraffes need holidays just as much as us humans!
Thank you again for such incredible and lovely comments. I have a huge smile on my face, thank you.
Have lovely holidays and trips with Geoffrey :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.