Amazing. I ordered 10 different bears in one order. They are all lovely, our grandchildren are going to love them when they are given them on the 1st May from their grandad. Great service, all arriv... See more
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Getting really worried reading the reviews as I placed an order on 22nd February and have not received anything. I have sent numerous emails simply asking if my teddy is being processed and no communi... See more
Absolutely beautiful. I ordered a teddy for my daughter with her beloved furry best friend who passed away. She is going to love it. I will be ordering more. Such thoughtful and wonderful gif... See more
I gave these marks as u was very happy with the service and quality of the teddy bear it means the world to me xx
Company details
Written by the company
At Teddy Rescue, we create meaningful, personalised teddy bears that make gift-giving truly special. Whether you’re celebrating a first birthday, welcoming a new baby, marking a milestone, or sending comfort after a loss, our custom bears are designed to leave a lasting impression. With over 20 teddy bear styles to choose from, each one can be personalised with a name, message, date, or even a photo — making every bear completely one-of-a-kind. We print each order with care and offer unlimited design revisions to ensure every detail feels just right. We're a small UK-based team who handle everything in-house — from printing and packing to customer support — and we’re passionate about making the gifting experience feel thoughtful, easy, and memorable. Every order includes free UK delivery, and a portion of every sale is donated to animal rescue charities close to our hearts. Whether you're shopping for a loved one or marking a moment of your own, Teddy Rescue is here to help you create a gift that speaks from the heart — and one they’ll treasure for years to come.
Contact info
West Yorkshire, United Kingdom
- hello@teddyrescue.co.uk
- teddyrescue.co.uk
Replied to 20% of negative reviews
Typically replies within 48 hours
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No item or communication
I placed an order mid October but have had no replies to any of my emails to their website or on social media. According to their website chat function, my order hasn't even been made. I just want to know whether my item will be made or refunded as obviously the occasion it was ordered for has passed.
I came across teddy rescue on Facebook…
I came across teddy rescue on Facebook so was a little apprehensive about them however I took a chance and ordered 1 week later my teddy arrived and I'm over the moon with it. I would advise anyone wanting a keepsake and not wanting to be ripped off you won't be disappointed in teddy rescue
I ordered in 1st October and my item…
I ordered on 3rd October and my item still hasn't arrived.and my emails have been ignored. They are claiming my emails have been replied to I've gone through all folders and there is nothing from them

Reply from Teddy Rescue
Absolutely beautiful
Absolutely beautiful.
I ordered a teddy for my daughter with her beloved furry best friend who passed away.
She is going to love it.
I will be ordering more. Such thoughtful and wonderful gifts.
Definitely recommend.
Thankyou so much
Amazing personalised teddies
Amazing personalised teddies! Great quality and very cute!
Exactly what we wanted and Chris was super helpful and communicative prior to us placing our order.
Love that some of the proceeds go to charity as well.
Amazing company
Beautiful Teddy Bear, Brilliant Communication for the personalisation artwork. Excellent customer service, would definitely recommend. I will be a returning customer.
Loved The Teddies
Ordered some personalised teddies for my nieces. Arrived on time and they loved them! Will be ordering some more for Christmas.Thank you!
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