While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a Mizuno single iron 3 months ago. Have not received the club, no refund, no reply to my many inquiries or request for refund. Do not order anything online from this company. My only recourse... See more

Rated 1 out of 5 stars

if you expect performance do not buy from this site. Received damaged merchandise. Sent multiple e mails no response until I got pay pal involved.. Had to return my club at my expense. Waiting for a p... See more

Rated 1 out of 5 stars

Ordered a FootJoy pullover thru them on February 19th '23. Said it would take two weeks to deliver. I received no shipping updates within those two weeks. I began emailing and received a response on... See more

Rated 1 out of 5 stars

Scam operation. Ordered head covers but never received them. The “chat” Option on their website is a fake. Sent email and got no response. I suspected something was up when the first and only email... See more

Company details

  1. Sporting Goods Store
  2. Golf Club

Information provided by various external sources

The Golf Club is located in Austin, Texas in the beautiful Texas Hill Country. Specifically, we are located at 1315 W. Ben White Blvd., Austin, TX 78704. Please come visit our showroom and see the wide assortment of New and Used or Pre-Owned Proline Golf Equipment. You can also take a peek at our store by visiting us on Google Maps.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Mailing vs. Shipping address

Item was shipped to mailing address, not shipping address. Had to call each day to ensure item was rerouted to shipping address. Was told item was rerouted and would arrive on time to use on a trip - assurances were received. Item had to be sent back to manufacturer because shipping could not be re-routed on time, as thought. The Golf Club took no responsibility and responded it must have been the manufacturer making the mistake. Not enough pro-action to change address. Would have preferred an additional product sent immediately to replace rerouted product and have original product sent back to manufacturer. Very disappointed.

June 8, 2017
Unprompted review
Rated 5 out of 5 stars

This was a HS grad gift for my son and …

This was a HS grad gift for my son and first, they had to get the order right; he's lefty, so that's first, then we ordered specialized shaft and lengthened because he's 6'5", getting good advice from The Golf Club's rep...They got it all right and best of all, i made a special request to rush the order to have it on graduation day (I ordered it late) and it got there right on time! Son was very excited...Won't hesitate to order from these guys again.

May 31, 2017
Unprompted review
Rated 3 out of 5 stars

How about not sending a survey 2 …

How about not sending a survey 2 minutes after the order and days before I get my order. Let's see how you do on delivering what you say you will.

Club selection was good.
Balls weak
Golf shoes limited vendors
Clothing very good

May 20, 2017
Unprompted review
Rated 1 out of 5 stars

If you don't have the product in stock

If you don't have the product in stock, or if the product will be shipped straight from the manufacturer, then you should notify the customer at the time of checkout. Don't force the customer to check on the status of the order only to discover that the item is not in stock. Other online retailers would indicate PRIOR TO checkout that the product will ship straight from the manufacturer (i.e., Titlelist) and therefore, the customer should expect a delay in receiving the product.

May 18, 2017
Unprompted review
Rated 2 out of 5 stars

Read all the print.... the answers are there.

I initially wrote a review that was not so great. I wish to retract it because what I had written was a lack of understanding on MY part.
Bottom line, we must read all the print and info prior to reviewing in a negative fashion.
This company is super as is their customer service team. I wish to thank all for enlightening me and turning me into a very satisfied customer.
Thanks. Dennis.

May 14, 2017
Unprompted review
Rated 5 out of 5 stars

Good site

Seems to be a great site now just waiting for order to be processed.
The order process was straight forward and easy!

May 10, 2017
Unprompted review
Rated 5 out of 5 stars

Found it --ordered it

I was looking for a new golf bag and through just searching I found The Golf Club. Their site is very user friendly and I was satisfied with their prices, which are below other online retailers. Since I ordered a personalized bag it will take a few weeks to arrive which is fine. They spelled that out clearly so I know what to expect. I plan on returning for future purchases.

May 2, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look