Teemill Reviews 4,198

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 720 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including t-shirts, hoodies, and jumpers, noting their comfort, good fit, and pleasant colors. Many people also highlight the superb customer service, describing it as responsive, helpful, and quick to resolve issues like wrong sizes, missing items, or delivery problems. The ordering process is often found to be easy, and the company's ethical approach to sustainability is highly appreciated by consumers. However, some customers experienced issues with product quality, such as lighter colored items shrinking, stitching defects, or items arriving with marks or holes. There were also instances of slow customer service responses, missing orders, or delivery delays, particularly for time-sensitive bulk orders, leading to frustration for some. Additionally, a few people noted difficulties with sizing, especially regarding international conversions, and limited mock-up options for women in the free membership.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many praising the excellent quality of... See more

Customer service

People report positive experiences with customer service, highlighting excellent, professional, and helpful... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report quick order processing and delivery,... See more

Quality

Consumers generally express satisfaction with product quality, frequently praising the excellent quality of... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick turnaround... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Rapanui's clothes, which are great quality and pleasant colours. They are good value too, especially if bought in multiples. I would like better access to my account, but I have found customer... See more

Rated 4 out of 5 stars

Order placing is very easy, but not being able to combine ReMill codes with other discounts is a bit naughty. Customer services responses when you need them are really slow initially, nowhere... See more

Company replied

Rated 5 out of 5 stars

Could not rate Teemill highly enough. Easy to build your store, wide range of QUALITY products (I’ve had the samples myself and love wearing the T-shirts and Hoodies!), excellent range of useful plugi... See more

Rated 5 out of 5 stars

Excellently customer service. Ordered wrong size, sent back for an exchange but I made an error of not clicking the right options but they reached out to double check it was correct which it wasnt the... See more


Company details

  1. Printed Clothing Store

Written by the company

Teemill is a website package for selling t-shirts online. You get a customisable store and when your designs sell, we print and ship direct. It's Free!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Shipment satisfaction

April 20, 2026. I was pleased with the company's response to a lost order. It was replaced and delivery was successful. Interestingly, once the replacement order was processed, transit from the UK to Vancouver, BC, Canada was eight days, including a couple of days in customs. I thought that was pretty decent.
Rod Link, Terrace, BC, Canada

April 19, 2026
Unprompted review
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Reply from Teemill

Thanks for sharing Rod, really helpful feedback regarding your delivery to Canada. Glad to hear that our Customer Service team were on hand to assist with your lost order and that the replacement arrived promptly too!

Rated 5 out of 5 stars

I was having a bit of teething trouble…

I was having a bit of teething trouble with my website but the community experience person (Katie) was super helpful and patient and we got everything resolved. Thanks Katie

April 20, 2026
Unprompted review
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Reply from Teemill

Thank you for taking the time to leave us your feedback Rowan, it means a lot to our team. I'll be sure to let Katie know that you appreciated her help. Thanks again.

Rated 4 out of 5 stars

Good customer service

Problem with order but Ashleigh and staff at teemill replied promptly to my email and resolved the problem quickly and efficiently.
I would recommend the company for their good customer service .

April 17, 2026
Unprompted review
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Reply from Teemill

Thank you so much for taking the time to share your experience with us, so pleased to hear that our team were able to resolve your query. Thanks for the recommendation too!

Rated 5 out of 5 stars

I originally had a problem with my…

I originally had a problem with my delivery. Royal mail left the parcel, and unfortunately it went missing. Ashleigh from customer services was very helpful. They sent me a new order, which i jave now received.
The t shirts themselves are very nice. Good quality, and a great fit. Highly recommended.

April 13, 2026
Unprompted review
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Reply from Teemill

Thanks for leaving us a review the feedback really means a lot to our team, I'll let Ashleigh know that you appreciated her help too. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Teemill is great

Teemill is great. I sent them an email and they got back to be very quickly. Anyone how has sent me an email from teemill have been so friendly and kind.

April 17, 2026
Unprompted review
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Reply from Teemill

Thanks for leaving us your feedback Sophie and for the 5 stars we really do appreciate it.

Rated 5 out of 5 stars

Sadly my parcel was delivered by royal…

Sadly my parcel was delivered by royal mail,who left it in plain sight and it was stolen. I got in touch with Teemill, to explain what had happened, they replied promptly and were very understanding.The best customer support I've had in a very long time. I would highly recommend this company

April 17, 2026
Unprompted review
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Reply from Teemill

Thank you for the recommendation and for sharing your experience it means a lot to our team so thank you for taking the time to share here. Sorry to hear there was a problem with your order but glad that our team were able to get this resolved for you.

Rated 5 out of 5 stars

I love both of the t- shirts that I…

I love both of the t- shirts that I purchased. These were fulfilled by Teemill who were happy to answer a query I had about a payment. This was responded to promptly and as it transpired was my mistake.

April 17, 2026
Unprompted review
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Reply from Teemill

Thanks for the review Nicola, glad to hear that you are loving your T-shirts and glad that our team were on hand to assist with your query. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Innovative and Good customer service

Teemil have got a really innovative model that they are sharing with small businesses like mine.
The quality of the clothing and printing is great. Their print and delivery to my end customers is excellent and they have handled returns without any fuss.

April 15, 2026
Unprompted review
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Reply from Teemill

Thanks for taking the time to leave us a review, we do appreciate your feedback it really means a lot to our teams. Come back and visit us again soon!

Rated 5 out of 5 stars

A really enjoyable design process

A really enjoyable design process all round. I am using Teemill to create merchandise for our bell ringing group at the local church and have started to expand into creating more general t-shirt designs for the wider public. I find it very easy to upload the designs and choose the products to put them on, and those who have purchased the results are very happy with them. I'll continue expanding the range of designs and look forward to continuing to work with Teemill as the ideas start to flow!

April 15, 2026
Unprompted review
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Reply from Teemill

Thank you so much for leaving us your feedback Ashley, we’re really glad to hear that you’ve been enjoying the design process!

It’s great to know you’re creating merchandise for your bell ringing group as well as starting to expand into new designs for a wider audience. We also loved hearing how easy you’ve found uploading designs and building out your product range.

We wish you lots of success as your ideas continue to grow, and we look forward to supporting you on your journey with Teemill.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Within an hour of contacting their customer service they had corrected my order and got it in the post to ensure I made an important deadline.

April 10, 2026
Unprompted review
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Reply from Teemill

Thanks for leaving us your review Claire and for the 5 stars it really means a lot to our team.

Rated 5 out of 5 stars

The selection of sizes is extensive

The selection of sizes is extensive. While the initial sizings for men were limited at the time, this is not the case now and the collection continues to evolve in both variety and scope. The craftsmanship of each piece remains unmatched.

April 11, 2026
Unprompted review
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Reply from Teemill

Thank you so much for leaving us your review and for the 5 stars we really do appreciate your support. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great service and great products

Great service and great products that arrived quickly. Love the designs.
Bendigedig a diolch byth

April 1, 2026
Unprompted review
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Reply from Teemill

Thank you for the 5 stars and feedback, we really do appreciate your support. Glad to hear that your are loving our products and designs. Come back and visit us again soon!

Rated 5 out of 5 stars

What makes Teemill special

What makes Teemill special is it’s not just that they stock organic blanks, it’s that sustainability is at the heart of what they do. I love that they champion charities and small businesses with values!

April 1, 2026
Unprompted review
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Reply from Teemill

Thank for leaving us your feedback Elle, it really means a lot to our team, we really appreciate your support of what we do.

Rated 5 out of 5 stars

Great customer service

Had some teething problems getting set up but Katie at Teemill was a great help.

April 10, 2026
Unprompted review
Teemill logo

Reply from Teemill

Thank you for leaving us your feedback Rob and for the 5 stars we do appreciate it. I'll be sure to let Katie know that you mentioned her. Thanks again.

Rated 3 out of 5 stars

Ordering from the website was easy

Ordering from the website was easy. But my package never arrived. They use a courier to send overseas. I wonder if they had used the normal Royal mail service whether I'd be wearing my t-shirt that I did so hope to receive. They were quick to respond and refund me.

April 7, 2026
Unprompted review
Teemill logo

Reply from Teemill

Thank you for taking the time to leave us your feedback Margaret. So sorry to hear there was a delivery problem with your order. It's disappointing for us too when our courier partners let us down so we do appreciate your frustration. Apologies for any inconvenience this caused.

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure
Had a question so emailed customer service
Ashleigh got back to me straight away.
Offered options and advice.
Ordered and confirmed, followed the order herself.
Megahelpful company as always
Cheers guys

April 7, 2026
Unprompted review
Teemill logo

Reply from Teemill

Thanks so much for leaving us your review, we really appreciate you taking the time to share. Ashleigh will love that you mentioned her I'll be sure to let her know.

Rated 4 out of 5 stars

Royal Mail lost original order but…

Royal Mail lost original order but Teemill were very helpful in organising a replacement.

April 7, 2026
Unprompted review
Teemill logo

Reply from Teemill

Thanks for leaving us your feedback Colin, so sorry to hear there was a delivery problem with your order. Great to hear that our team were on hand to get this sorted for you.

Rated 3 out of 5 stars

I requested an exchange that never…

I requested an exchange that never came. The delivery fee was expensive enough that I didn't bother reordering the item. I emailed their customer service team and got an auto reply saying they would get back to me. They never did. It feels like they just don't care.

June 5, 2025
Unprompted review
Teemill logo

Reply from Teemill

Many thanks for taking the time to leave us your feedback Edwin. I see my colleague from our Customer Service team has been in touch. So sorry for the delay in our response following the Easter break, the team will ensure to get your order query resolved for you. Thanks for shopping with us and do let us know if we can be of further assistance.

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