we waited 5 weeks for a parcel from China. The 5 piece canvas collage looked like a dollar store item and is not worth more then maybe $5 and we paid almost $170. Total rip off, this website should... See more
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After 2 months and attempts to contact the company for a status or refund, have yet to receive anything other than an auto generated response. Supposedly I "opened" a ticket which was subsequently clo... See more
Shipped wrong merchandise; once they finally agreed that the wrong merchandise was shipped (after photos were provided) they claimed they'd rush a replacement; almost four months later nothing. When... See more
vey deceptive merchant offers a free item then after you enter your payment info you find that it isn't want they stated it was and then they want another $60 to make it as they stated it would be. An... See more
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Scam
Really bad quality products, copyrighted images completely blown out of their resolution limits so all pictures are blurry. Customer services wont reply and if they do its got nothing to do with the email sent.Please please do not buy from them! Waste of money and you probably wont see it again. I sent my product back which in total cost me around £50 and got £1 back in total. Learn from my mistakes, dont do it!
False advertising, ignored refund requests
Their paintings are way lower quality than the "photographs" displayed in their advertising. Less color depth (great parts of the painting I received were big masses of black) and highly reflective surfaces ruined the quality of a design I would have loved to have hanging.
Be aware that buying the paintings from them in the default "canvas" quality, will not give you painting canvases as shown on the sales page, but will just give you sheets of canvas with no way to hang it.
There was also slight damage to the painting I received, but this was very minor compared to the issues of lacking quality.
When I provided photo documentation that the painting I received did not have the same details as the one in their advertising, they offered a 50% discount. When I demanded a full refund, including shipping, they stopped replying to my emails and I had to go through Paypal to get my refund.
It's sad their business appears to be fraudulent. They have some of the coolest designs on the internet, and I would love to be able to buy the real deal.
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