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I urgently needed the product so I contacted support and they arranged express processing and delivery for me for free. My girlfriend loved her gift! I recommend them 100%. Also a huge shoutout to the customer service team for everything they managed to pull off.
I ordered hand-in-hand socks and had an issue with delivery address change since my phone autofilled an older address but it got instantly fixed by writing a mail to them. The socks also were delivered within a week
This company engages in deceptive advertising practices. They have everything on “flash sale” for 10 minutes all the time in order to enforce their cancellation policy that sale items cannot be cancelled even if you request cancellation within the 30 minute window specified. Do not order from them to save yourself from the hassle.
False advertising. Will not honor return on a product they place on a "forever sale". Advertise satisfaction guarantee but these socks are trash quality and they will not honor a return even with my product being defective and missing arms! BEWARE. TYPICAL SCAMMY CHINESE COMPANY THAT DOESN'T CARE ABOUT THE CUSTOMER.
Got the Personalized Necklace from them for my friend’s anniversary and it was exactly as described. The delivery took about 20 days which was a lot but the product was perfect.
Bought a projector from them and I am in love with it! I have been saving up so I can buy another one as a gift. Their delivery was so fast.
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