The app stopped working 90 minutes ago. A black screen, no automated email response from my email to their support team. All very ominous - paid an annual subscription so if they’ve gone under, won’t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tonight, 11/08/2026, I am unable to use the teeveeing app on my TV or phones. just keep getting an error message stating server unreachable. Nothing via email. I am unable to log into their website.... See more
The app has stopped working just a black screen no answer from auto email, paid for a year subscription up too January 2027 looks like money down the drain
Teeveeing was unaccessible on March 1. Emailed support and they're not available until Mon. That's strange in itself, because support was previously available 24/7. I am glad to say that Teeveeing was... See more
Company replied
Company details
Written by the company
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contact info
11 Zinonos Sozou street , 1075, Nicosia, Cyprus
- support@teeveeing.com
- teeveeing.com
2.6
Poor
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The BEST app in the world
As a person who was brought up in the UK and calls UK my first home, I greatly appreciate the app. I can watch all MY programmes, both past and present, and still feel at home. I would be lost without the app and I'm happy to support the company in their endevour to contrubute to the happiness of the world as we know it.
October 27, 2024
Unprompted review
Reply from Teeveeing
Thank you so much for your heartfelt review! We're thrilled to hear that the app brings you a sense of home and connection to the UK, no matter where you are. It’s our mission to make all your favorite programs accessible so that you can always feel close to what matters most. We’re incredibly grateful for your support, and we look forward to continuing to bring joy and comfort to our viewers around the world. Thank you for being part of our community!
What is happening with the app
What is happening with the app? I keep getting the message “502 unable to connect to origin server” There is no one to call. They were available to receive my subscription renewal a few days ago!!!!!!
October 22, 2024
Unprompted review
Reply from Teeveeing
We sincerely apologize for the inconvenience caused and for the frustration this may have caused. The issue you encountered with the "502 unable to connect to origin server" error has been identified and resolved a few hours after it occurred. We understand how important it is to have uninterrupted access, especially when it comes to your subscription, and we regret that our service was affected at this time.
Please rest assured that the app should now be working as expected. If you continue to experience any issues or need further assistance, do not hesitate to reach out to our support team, and we will be happy to help.
Cannot get account to open
We have an account with you which is renewed each yr, but now it is telling me that We have no account, only free time,what should I do if there is a problem with your system.
October 8, 2024
Unprompted review
Reply from Teeveeing
Hi there! It sounds like you might be logging in with a different email than the one you used to sign up for our service. Please double-check the email address associated with your account. If you're still having trouble, feel free to contact us at support@teeveeing.com, and we'll be happy to assist you further!
Time machine add on screen on…
Time machine add on screen on recordings?? Why when I watch recordings time machine "follow these steps" on the screen and can't get it off why is this happening
October 5, 2024
Unprompted review
Reply from Teeveeing
Thank you for bringing this to our attention, and we’re sorry for the trouble you're experiencing with the Time Machine add-on appearing during your recordings.
This issue may be a glitch, and we’d like to help you resolve it as soon as possible. Could you please try restarting the app or updating it to the latest version to see if that removes the overlay? If the problem persists, please reach out to our support team at support@teeveeing.com, and we’ll walk you through a fix or look into this further.
We apologize for the inconvenience and appreciate your patience while we get this sorted out.
Ok here we go again
Ok here we go again. No recordings playing just buffering.
What is it this time guys?
September 24, 2024
Unprompted review
Reply from Teeveeing
Thank you for your feedback, and we apologize for the inconvenience you're facing with the freezing issue. Our developers are already on it and working hard to resolve the problem. We truly appreciate your patience while we work on the fix. If you need further assistance or have any additional concerns, don't hesitate to contact us.
Keeps freezing every few minuits
September 24, 2024
Unprompted review
Reply from Teeveeing
Thank you for your feedback! We’re sorry to hear about the freezing issue you’re experiencing. Our developers are already aware of the problem, and they're actively working on a fix. We appreciate your patience, and we’ll have it resolved as soon as possible. Please keep an eye out for updates!
the same here for me since several…
the same here for me since several days. It doesn't seem to work. I don't know hat to do. I paid for a year so I don't know how to solve the problem.
September 9, 2024
Unprompted review
Reply from Teeveeing
I’m sorry to hear you’re having trouble with your account. Please reach out to us at support@teeveeing.com so we can help resolve the issue for you. We’ll do our best to get everything sorted out quickly.
Have been a customer for many years…
Have been a customer for many years since the days of TV Mucho.Recently Teeveeing have upgraded the menu. The new layout makes it much easier.
The downside is if you have an issue it can take a long time for a response, sometimes days. When it was TV Mucho you used to get a response within an hour 7 days a week
Improve the customer service & I am sure you will get many more customers
September 2, 2024
Unprompted review
Reply from Teeveeing
Here's a reply you could use:
Dear [Customer's Name],
Thank you so much for being a loyal customer over the years and for your valuable feedback! We're thrilled to hear that you appreciate the new menu layout—making your experience smoother is always our goal.
We sincerely apologize for any delays you've experienced with our customer service. Your concerns are important to us, and we're actively working to improve in this area. In fact, we're considering providing 24/7 support soon to ensure that your issues are addressed promptly, no matter the time or day.
Thank you for your continued support and for helping us improve. We're committed to giving you the best possible experience!
Like the previous customers I had the…
Like the previous customers I had the same experience. Havung been a customer with them for years and receiving an excellent service I was dismayed when I was suddenly told my membership had expired. I was told that no payment had been declined but I still had to give proof of payment , in addition I was told I needed an android device which was news to me as I’ve been watching on my Apple iPad since I became a member. I tried updating my membership as requested several times but still no service . It all seems such a shambles which is a shame because it use to be an excellent service
August 28, 2024
Unprompted review
Reply from Teeveeing
Thank you for sharing your feedback and for being a loyal customer over the years. We apologize for the inconvenience you've experienced with your membership renewal.
It appears that the issue you're encountering is related to the payment method. Our app currently only accepts payments through Apple in-app purchases on iOS devices, not via Apple Pay. We understand this might be confusing, and we previously communicated this to clarify the situation.
If you're still having trouble renewing your membership, we recommend ensuring that you're using the in-app purchase option on your iPad. If you continue to experience difficulties, please reach out to our support team directly, and we'll be happy to assist you further to resolve this issue promptly.
Constant buffering spoiling programmes.
I am in the canary islands and try to watch programmes from back home whilst over but constantly receive the satellite image on my phone causing me to miss part or all of my programme. When with TV mucho this very rarely happened. To be honest it spoils the watching of the programme. I notice that yourselves are saying you are working on it but why was TV Mucho so much better with a lot less buffering all the time. Why not employ some of those ex much people to work out the problems. My phone is 4/5g with two internet connections so have no problems with the internet just the constant buffering. This has been going on last couple of months
June 30, 2024
Unprompted review
Reply from Teeveeing
Thank you for your feedback. I’m sorry to hear that you’re experiencing buffering issues while using our service. Please be assured that our servers are operating normally, so we’d like to investigate what might be causing this problem on your end.
Could you please send us an in-app report? This will allow our technical team to take a closer look and help identify the issue. We’re committed to resolving this for you as quickly as possible.
Thank you for your cooperation and for being a valued customer.
Since Monday 26th August 2024 (two days…
Since Monday 26th August 2024 (two days ago) teeveeing is not working although my account is fully paid up to date. I have messaged to complain and left my number as I received a message saying that a manager would be in contact shortly. Nobody has gotten back to me and I am seriously considering cancelling my subscription because of this. This is simply unacceptable as I am paying for a service that is not being supplied.
August 28, 2024
Unprompted review
Reply from Teeveeing
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced since August 26th. I completely understand your frustration, especially given that your account is up to date, and you’ve been waiting for a response.
Please know that this is not the level of service we strive to provide, and I'm sorry that we’ve let you down. I will personally ensure that your issue is escalated immediately so that a manager can get in touch with you as soon as possible to resolve this matter.
We value your feedback and your loyalty, and we’d hate to see you go. Please bear with us as we work to fix this for you.
Thank you for your patience and understanding.
I can watch Uk television programs
I can watch Uk television programs, watch series that i love, in addition record them either the episodes or whole week program. watch matches and live programs.while travelling i do not miss a program.
August 24, 2024
Unprompted review
Reply from Teeveeing
Thank you for sharing your experience! We’re delighted to hear that you’re enjoying the flexibility and convenience of our service, especially being able to watch and record your favorite UK television programs, series, and live events even while traveling. It’s great to know that you don’t have to miss a single episode or match!
If there’s anything more we can do to enhance your viewing experience, please don’t hesitate to reach out.
it is the after sales service they do…
it is the after sales service they do everything to keep you happy
Mrs Julie Anne
August 21, 2024
Unprompted review
Reply from Teeveeing
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our after-sales service. Keeping our customers happy is our top priority, and it’s wonderful to know that our efforts made a difference for you.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
Improved greatly!…
Teeveeing has been virtually flawless the last few months, so I change my rating from 1 to 5. They have also improved the menu, and seem committed to more service improvements. Very happy now!
August 14, 2024
Unprompted review
Reply from Teeveeing
to our menu and service.
Your feedback is incredibly valuable to us, and it's great to know that our efforts are making a positive impact. If you have any suggestions or need further assistance, please don’t hesitate to reach out.
Thanks again for your support and for giving us the opportunity to serve you better!
Still a great service
Seems some people here have been having issues but can only say what I have found. Been with Teeveeing and TVMucho for some time now and obviously there have been occasional snags but they seem to be quickly resolved. Did try to install it repeatedly on a new Firestick a few weeks ago and just got several strange screens about world satellites. I emailed Teeveeing help but got no reply. However, other devices were ok and the new one worked fine after a couple of days. Teeveeing is working great in England. Got the message about Spain a while ago and always use vpn and its working fine here as well. Nothing is ever perfect, even terrestrial tv, but basically I think it’s a great service. Yes, couple of things could improve (like bringing back CNN) but other services have come and gone but its still here. I hope other people’s issues are quickly sorted but generally I find its well worth the money so staying with it.
August 9, 2024
Unprompted review
Reply from Teeveeing
Thank you for sharing your experience with Teeveeing and TVMucho! We're glad to hear that overall, you've found the service to be reliable and enjoyable, even with the occasional hiccup. We appreciate your patience during the installation process on your new Firestick and are pleased to hear that it's working well now.
Regarding your email to Teeveeing help, we're sorry to hear you didn't receive a response and appreciate your understanding. We continuously strive to improve our customer support and services, so your feedback is invaluable.
It's great to know you're enjoying the service both in England and Spain with the help of a VPN. We understand that no service is without its imperfections, but we're committed to making Teeveeing as smooth and user-friendly as possible. Your suggestion about bringing back CNN has been noted, and we'll keep working to enhance the content we offer.
Thank you for your continued support, and we hope to keep providing you with a service that's worth your investment. If you ever have further questions or need assistance, please don't hesitate to reach out.
Not at all happy. SCAMMERS!
I cancelled teeveeing about 3 months ago as I live in Spain but a few days ago I have had about 80 euros taken from my account from a website called later.com. They took the money from my debit card that I had originally paid with to subscribe to this service,
I believe that later was the subscription that I had for saving my recordings on my devices.
Beware people. This is a SCAM!!
August 5, 2024
Unprompted review
Reply from Teeveeing
Thank you for bringing this to our attention, and we're sorry to hear about the confusion. It sounds like there may have been a step missed in the cancellation process, which could be why the cancellation didn't fully complete.
We want to resolve this for you as quickly as possible. Please reach out to us at support@teeveeing.com so we can assist you with the cancellation and process a refund for the charge.
We apologize for any inconvenience this has caused and appreciate your understanding.
Firesick
I have used mucho and teeveeing for several years using a fire stick. It now seems that teeveeing cannot be viewed using a fire stick. I have tried reinstalling the app but it simply will not open when using my fire stick. I can still open the app on my Google TV. Is there an issue with Amazon fire
sticks?
August 4, 2024
Unprompted review
Reply from Teeveeing
Thank you for being a loyal user of Teeveeing for several years. We're sorry to hear about the trouble you're experiencing with the Teeveeing app on your Fire Stick. This isn't the experience we want for our customers, and we want to help resolve this issue as quickly as possible.
Could you please reach out to our support team at support@teeveeing.com? They'll be able to assist you in troubleshooting the problem and finding a solution.
Thank you for your patience and understanding.
Where have the descriptions of…
Where have the descriptions of programmes gone to in the TV guide?
It's annoying having to go onto IMDB to find out what the programmes are about.
Will it be put right soon?
July 28, 2024
Unprompted review
Reply from Teeveeing
Thank you for your feedback. We apologize for the inconvenience caused by the missing program descriptions in the TV guide. We're already working to have this data remediated and hope to resolve the issue soon. In the meantime, if you have any specific questions or need further assistance, please email us directly at support@teeveeing.com.
We appreciate your patience and understanding.
A lot of negative here But I Have been…
A lot of negative here But I Have been using Teeveeing for 3 months in the canary islands and yes there is the odd drop out but lets not forget its an internet signal in areas that may not have the best infrastructure plus these things happen. I watch thru a "Shield" Android box and all good . I am very happy with the service . On set up been a novice on this I got excellent advice on line from Teeveeing thru the chat box
July 27, 2024
Unprompted review
Reply from Teeveeing
Thank you for sharing your experience! We're delighted to hear that you've been enjoying Teeveeing for the past three months, especially in the Canary Islands. It's great to know that you're happy with the service and that our support team was able to assist you through the chat box during setup. We appreciate your understanding regarding occasional dropouts due to varying internet infrastructure.
If you have any further feedback or need assistance, please don't hesitate to reach out.
I am trying to renew my subscription…
I am trying to renew my subscription and cannot get it done! What is the problem.
July 25, 2024
Unprompted review
Reply from Teeveeing
I'm sorry to hear that you're having trouble renewing your subscription. To assist you further, could you please email us directly at support@teeveeing.com? Our support team will be happy to help resolve this issue as quickly as possible.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.