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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, noting their ability to resolve issues efficiently. Many people highlight the excellent customer service, appreciating the prompt responses and the clear, direct communication from technicians. Consumers frequently mention that the service is quick, reliable, and effectively addresses their computer maintenance and protection needs. However, some customers also noted occasional communication failures, describing interactions as abrupt at times. A few people felt that technicians could be more patient, and there were mentions of a long process for monthly maintenance. Conversely, a small portion of people felt there were issues with certain business practices or experienced hard sales tactics.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the technicians for being... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe their interactions... See more

Response time

Consumers find response times to be positive. Many reviewers appreciate that issues are quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a client of TekWire for more than a few years. Every time I need assistance TekWire has ALWAYS been available to me. They have honestly saved me thousands of dollars in potential scam los... See more

Company replied

Rated 5 out of 5 stars

Tekwire has been the best help for me since I started my business. They are always available when I need assistance and very supportive. I highly recommend them to anyone that's having some kind 0f co... See more

Company replied

Rated 5 out of 5 stars

i have been using these people for several years now, Cannon first sent me to them when I had trouble connecting a new printer to my computers system. They fixed me up and... See more

Company replied

Rated 5 out of 5 stars

I am satisfied with tekwire service and i am using their services from a long time. they always hellp me with my c omputer maintenance without the miss. 5 stars


Company details

  1. Computer Service
  2. Online Marketplace
  3. Printer Repair Service

Written by the company

We are the best IT professional who resolve all your online queries and any possible technical glitch which you may face while working with your computer/ laptop / peripheral devices. Our custom plans allow both business owners and individuals to hire us at affordable pricing. Our reviews speak about the trust which our consumers have in us. To know more : Visit our website


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Tek Wire Services

I have been using this companies service(s) for several years. They have always been responsive to my questions and have completed my monthly computer analysis checks in a timely manner. They take the time to explain to me what they are doing and why. In the beginning I had many questions and did not fully understand what services I was receiving and why. Everyone has been very patient with me as I am not a computer whiz by any means.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Tek Wire

Tek Wire, first is very professional and friendly. They are extremely patient with me as they work on my computer.

April 30, 2026
Unprompted review

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