Jon was able to turn around two items for delivery the next day, including an item that required customisation with an expected lead time of a week. The items were onsite and installed in less tha... See more
Company replied
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See what reviewers are saying
Teknomek continue to be my go-to supplier for stainless steel equipment, either off the shelf or bespoke fabrication. The quality of the products is consistently excellent, pricing is competiti... See more
✨Teknokmek amaze every time with outstanding service, fantastic quality of products and their fabulous team! My last order, Jon advised and arranged bespoke items to suit our needs. To my utter deli... See more
Company replied
Claire and the team were very attentive ( and patient) throughout the whole process.We were guinea pigs for their first venture in to the outdoor kitchen market . Take a look at the pictures to see t... See more
Company replied
Company details
Written by the company
Teknomek - the UK's leading manufacturer of Stainless Steel Equipment & Furniture. Specialising in Hygiene Conscious Industries. Available to buy online
Contact info
Brunel Way, NR3 2BD, Norwich, United Kingdom
- 01603788833
- mail@teknomek.co.uk
- teknomek.co.uk
Good customer service
February 3, 2021
Price
Products very pricey. Brushes for bootwash were ordinary sweeping brushes with the fitting cut off £21.00 each plus vat for a sweeping brush. Hand brush for bootwash expensive too
November 24, 2020
Reply from Teknomek Ltd
Hi Keith,
Thank you for taking time to talk to us.
We generally do offer competitive pricing, at the same time we don’t compromise on our quality. We like to offer the best!
The longevity of these items is really depending on how many people are passing through the boot wash along with the frequency of use.
The brushes are of very high quality and are designed with a resin setting making them stronger than others!
They also have additional looping at the base which supports the bristles from braking and bending, naturally increasing the longevity.
Our brushes are manufactured by a supplier in the UK and designed to be used in a Hygienic environment.
Your feedback will be taken onboard when reviewing our product range, looking at options along with where our pricing is positioned.
Many thanks again Keith
Best wishes Claire
Hand Sanitiser
Excellent object. This helps everyone sanitise their hands as they open the door. Great!!
September 21, 2020
Unprompted review
Reply from Teknomek Ltd
Not bad, are they? Thanks for your review Kerry, enjoy the product :-)
Emily
Excellent quality
Excellent quality; great customer service- what more can we ask?
September 20, 2020
Unprompted review
Reply from Teknomek Ltd
Free cake? (Don't hold me to that one!)
Thanks for your review! - Emily
Efficient service with friendly staff
Efficient service with friendly staff, delivering a high quality product at a competitive price
September 7, 2020
Unprompted review
Reply from Teknomek Ltd
Thank you so much for your kind comments Karen, will pass this on to the team!
- Emily
B-spoke equipment
Once again Teknomek have produced a brilliant b-spoke piece of equipment. Straight forward process from start to finish. Will certainly be using this company again.
September 2, 2020
Unprompted review
Reply from Teknomek Ltd
Thank you so much for your kind review Stuart, I have passed your comments on to Phil and our engineering team!
Many thanks
- Emily
Reply from Teknomek Ltd
Thanks Chris, we think you are a super customer too!
- Emily
Reply from Teknomek Ltd
Thank you, Anthony, we pride ourselves on our light-speed delivery! 🥰
- Emily
First class sevice
Hi
first class service always have what I want and fast delivery
August 27, 2020
Unprompted review
Reply from Teknomek Ltd
Thank you so much for your review Carl, see you again soon!
- Emily
great people= great service
August 27, 2020
Unprompted review
Reply from Teknomek Ltd
Thank you so much Darina! We think you're great too 😄
- Emily
Reply from Teknomek Ltd
Thanks Richard! Can you tell me what we can do to earn that little 5th star from you? emilyd@teknomek.co.uk
Thank you 🙂
Simply put
Simply put. CAN NOT follow instructions or pass them on to the couriers.
I got back from collecting my child from school to find a very hot and pissed off driver who had been waiting 20 mins for a forklift because the information i provided was not passed on to him.
We ask that all palletised deliveries call 1 hour before drop off. The poor driver could not do this as he had no number to call me on.
Step up your game Teknomek
On the positive side everything arrived safely and well packed.
August 12, 2020
Unprompted review
Reply from Teknomek Ltd
Hi Andrew,
I really appreciated your time this morning as I know you are very busy, thank you.
I am so disappointed and sorry to hear that we let you down on your delivery. We not only missed your requirements, we also cased an unnecessary delay for the delivery driver.
Your feedback is important to us, it helps me and our senior management team review our systems and processes making our customers journey a more pleasurable experience.
I did trace your order back to the point you placed this on our website, it clearly states the requirement for palatalised deliveries to be called 1 hour before arrival.
I have identified that these notes when added at order stage are not transferring into our ordering system, which is no help to anyone. We are now reviewing how we can get these comments transferred within our systems and also our customer service team, these are important notes and cannot be missed!
I am so pleased you left a review and I know this will help not only yourself, the delivery drivers but many more of our customers too.
Again, thank you for your understanding and leaving us a review.
If I can assist further please do let me know.
Best Wishes.
Always a professional and efficient…
Always a professional and efficient service !
July 28, 2020
Unprompted review
Reply from Teknomek Ltd
Thanks for your kind comments Carol, will pass this on to the team!
- Emily
excellent service and fast delivery as…
excellent service and fast delivery as always
July 28, 2020
Unprompted review
Reply from Teknomek Ltd
Thanks Eric, glad you think so too! Will pass this on to the team :-)
- Emily
Very quick service.
July 27, 2020
Unprompted review
Reply from Teknomek Ltd
Thank you for your feedback!
- Emily
Nice and easy
Nice and easy to gain and action the quote - Thanks for all your assistance
July 27, 2020
Unprompted review
Reply from Teknomek Ltd
You're more than welcome - hope to speak again soon!
- Emily
Quick delivery of a high quality product
July 27, 2020
Unprompted review
Reply from Teknomek Ltd
Thanks for your feedback Ken, glad you like our products!
- Emily
very quick service
July 27, 2020
Unprompted review
Reply from Teknomek Ltd
Thanks Lynn, quick is our middle name!
- Emily
Great product
Product is great, easy to assemble and came in good time. Only complaint was with the delivery; it arrived on a different day than I was advised as as such was delivered to the wrong department.
July 27, 2020
Unprompted review
Reply from Teknomek Ltd
Thanks for your feedback! Apologies for the confusion here - we were able to ship early but would need to contact the shipping company regarding the wrong department.
Please feel free to ring us on 01603 788833 if you'd like to discuss further!
Many thanks
- Emily
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