The little company that prioritized customers has caved. For the most part, other than the occasional internet outage or modem issue over the past decade, things were pretty good...until they hiked... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Telecommunications Service Provider
- Business and IT Consulting Agency
- Email Service Provider
- Internet Service Provider
- Web Hosting Company
Written by the company
Our mission is to be different. In a good way. We believe in doing the right thing. With honesty, respect and consideration. We believe Canadians deserve a better choice and a better deal when it comes to telecommunications services. We are that alternative.
Contact info
800 Richmond St, N7M5J5, Chatham, Ontario, Canada
- 1-833-214-0770
- reviews@teksavvy.com
- teksavvy.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The internet service is reliable.
The internet service is reliable.
Teksavvy-The BEST
Teksavvy is the best internet service in Canada. The prices are excellent value and the service is excellent. They actually answer the phone! And they will fix the problem, too!
The service overall is great except as specified above
The service overall is great, however I am still having issues with the PVR setup. Tremendous amount of issues in trying to fast forward in the PVR recorded programs. As well as the problem concerning only wanting to record the 6;00 pm CTV news but forced to record all of the days CTV news programs which takes all lot of the 100 hour total recording time.
Affordable, dependable internet services
I appreciate the affordable, dependable internet services provided by TekSavvy.
TekSavvy has a quick response customer…
TekSavvy has a quick response customer service.
Great service
I left TekSavvy after years of service for what I thought was a better deal. Well, a few months later I was back with TekSavvy. Customer service will try and go out of their way to work with you for any issues you are having.
First service person just blew me off…
First service person just blew me off and said wait a few hours. The next two were better.
TekSavvy fan for life!
I've been a TekSavvy customer for several years now, and I have loved every minute. My internet service has always been incredibly reliable.
I have called them only a handful of times over these many years, including about a month ago, and a) always reached a person in a reasonable amount of time b) have received exceptional assistance every time, even when it turned out my issue wasn't with one of their products, they still helped me with it.
I love their transparency about rising prices, I love that they haven't forced me onto a new plan even though mine is archived. I adore their activism on behalf of Canadians, standing up against the monopoly. I am a big fan!
Iam very happy with all things you do…
Iam very happy with all things you do and because you always do what you say you will do.
Service is reliable
Service is reliable, reasonably priced and customer service is excellent.
Helpful customer service
Helpful customer service. They were able to save me a lot on my monthly bill. We had to complain that our bill was high, but they did say we are a customer for over 20 years and gave us the special price that was advertised.
Works fine for my needs
Works fine for my needs. Higher download speed would be better, but at no extra cost. Living on a pension is tight these days.
Great customer service
I like TekSavvy as their price is right, and I experienced their great customer service
Teksavvy works!!
Teksavvy works!!! The only trouble with outage has always been because I use Rogers lines. I live in a highrise apt. building and once a Rogers service tech disconnected me by mistake. I booked a repair for after work hours but the tech didn't show up, so I had to take time off work to get a repair. All due to Rogers, not Teksavvy. Then there was the Rogers meltdown some time back, but everyone knows about that. Teksavvy staff are responsive and helpful when I contact them for any assistance, which doesn't happen often. This review covers my experiences over years of service, not a specific date.
GREAT SURVISE
Great service no surprises.
Best service
I'm very happy with my service with TekSavvy there excellent. Company they let me know when there doing some up grades im very happy with my service
Ocassionally have a few brief outages every couple of months but overal happy with the service at this price level.
Ocassionally have a few outages
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








