Tekserv Reviews 

16
•
TrustScore 2 out of 5

1.8

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Company details

  1. Business Services

Information provided by various external sources

• We offer Professional IT services which couples our clients with technology that is suitable for their business requirements • IT support which gives clients access to our helpdesk facilities to ensure technology does not stop them concentrate on the core of their business. • Website services where we design, build and maintain clients websites


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1.8

Poor

TrustScore 2 out of 5

16 reviews

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1-star

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1.8

All reviews

(16)

1 review in the last 12 months

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Rated 1 out of 5 stars

VERY UNPROFESSIONAL

Our fridge/freezer defrosted, I called Samsung as it had a 10 year guarantee stuck to it. I was told that only one part in the freezer was guaranteed, would I like an engineer to check the appliance, I agreed. I had to pay £96 for this.
They called Tek-Serv An engineer checked the appliance and said it was this part that had failed. I called Samsung spoke to about 50 people, explained the problem, I was told they would send the part but we had to pay to fit it and have the appliance re gassed!!
Tek-serv gave a quote of £400 for this , but could not guarantee it would work or indeed last !! But I had to pay first before the works commenced! What a joke!! Who in there right mind would carry on with this!

The customer service was so unprofessional it was embarrassing, they are just ripping people off.
PLEASE DONT USE TEK-SERV

April 30, 2026
Unprompted review
Tekserv logo

Reply from Tekserv

We are an IT company not an appliance repair centre in Inverness. Please delete this

Rated 5 out of 5 stars

Cant thank Phil and his team at Tekserv…

Cant thank Phil and his team at Tekserv enough for setting up all my IT needs. They provided a fast efficient service and help me greatly whilst I was setting up my new company and website. They even replaced my laptop and all the data in it within a day after I accidentally managed to run it over

April 19, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

We have been using Tekserv for our IT services for quite a while and would highly recommend Phil and the rest of the staff to any companies out there looking to review their IT services and support. All the staff are very knowledgeable and quick to assist with queries or any rare issues that arise. Top notch service from a fantastic company.

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

Tekserv look after the IT and Website…

Tekserv look after the IT and Website for our business and we are delighted with the service, issues are infrequent and anything that needs attention is sorted out immediately. Great team of people - we highly recommend.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service!

We changed to Tekserv for our I.T. solutions a couple of years ago and haven't looked back since! As soon as a problem arises they are straight onto it!

S Barron. M.D. Turiff Printing Services Ltd.

July 11, 2018
Unprompted review
Rated 5 out of 5 stars

1st in my mind.

Tekserv is the 1st thought in my mind when experiencing any issues with our Computer. Packed up, dropped off and in no time at all, received a reassuring call, computer repaired. Excellent Service. Thank you Phil and your team.

July 11, 2018
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I have no hesitation whatsoever in recommending Phil Rennie and his team of experts for any technical support, website build and great all round customer service

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Had the team at tekserv help me at the beginning of the year to get my website up and running for the beginning of my own business. Didn’t have to do any work at all from my side of the table. Told them all my details and they took it from there.

September 21, 2017
Unprompted review
Rated 5 out of 5 stars

Good advice, great service and value

Great, honest service from all at Tekserv. Always attentive to matters right away, never grumble, apply advice to items they think could be changed and they won't push you into adding items you don't want/need. Thoroughly recommend!

September 21, 2017
Unprompted review
Rated 5 out of 5 stars

Cullenholidaycottages

I updated out holiday cottages website earlier this year.
Phil & his team were fabulous delivering a professional product from start to finish.
We now have a fabulous website & would highly recommend Tekserv to others.

August 18, 2017
Unprompted review
Rated 5 out of 5 stars

Top class service

A professional, stress free service provided by Tekserv when asked to build a website for my start up business. Phil and his team are outstanding at what they do and would highly recommend them to anyone looking for any type of IT support

August 10, 2017
Unprompted review

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