TekWizard (UK) Reviews 

61
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It took a while to get things sorted - due to my lagging internet. However after doing literally everything Phil could with the software checks and upgrades; and getting me to try and reboot the syst... See more

Rated 5 out of 5 stars

We've used Phil three times now and he's brilliant. On the latest occasion we had booked a slot for the following day but I texted him at about 10pm to say that I had an additional problem. He immedi... See more

Rated 5 out of 5 stars

Contacted TekWizard regarding a problem with my laptop who responded very quickly, booked a time slot for later the same day. Received a call dead on time and Phil worked through the issues explaini... See more

Rated 5 out of 5 stars

I asked Phil to help with my slow Mac. I have worked with many professional, competent people. Few come close to Phil and his methodical, knowledgeable and courteous approach. Lots of scammers out the... See more

Company replied

Company details

  1. Computer Service
  2. also in
  3. Computer Consultant

Written by the company

UK-based remote technical Mac support. Fast, friendly service; evening and weekend service available. Family business with traditional values.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

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Rated 5 out of 5 stars

Great service & knowledge

Great service, superb apple OS knowledge. Recovered, and updated my iMac. Thanks

October 3, 2025
Unprompted review
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Reply from TekWizard (UK)

Thanks so much for your kind words. We really appreciate it — we're glad your iMac’s back up and running smoothly.

Rated 5 out of 5 stars

I would throughly recommend

Phil and Pippa are a team that are extremely helpful, friendly with a lot of knowledge in Apple technology. They have helped me over a number of years. They will go the extra mile to help you.

September 16, 2025
Unprompted review
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Reply from TekWizard (UK)

Thank you so much for your kind words! We’re really glad to have been able to help you over the years. It means a lot to know our support has made a difference, and we truly appreciate your trust in us. We’ll always do our best to go that extra mile whenever you need us.

Rated 5 out of 5 stars

Great Apple Mac specialists

I am amazed at the depth of knowledge, skill and information Phil and Pippa have about Apple Mac. They resurrected my macbook Pro and it's just like a new one. Would highly recommend their services.

November 27, 2024
Unprompted review
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Reply from TekWizard (UK)

Thank you so much for your wonderful feedback! We’re very glad to hear that you’re happy with your MacBook Pro’s transformation. It was a pleasure helping you, and we’re always here if you need assistance in the future. Your recommendation means a lot to us—thank you! 😊

Rated 5 out of 5 stars

Unfortunately I again needed the help…

Unfortunately I again needed the help of Phil and Pippa. One of the problems with being raised on Windows, is trying to understand the logic of Mac OS. Then again, am I supposed to? Anyway I managed to loose my Documents, Desktop and later discovered most of my music folders.

Within an hour or so, with a lot of discussion and digging they figured out what I had done and started the process of rebuilding my system. No doubt I had managed to throw a lot of kerb balls on the way to messing things up and by a process of elimination they got to the heart of the issues.

I can’t recommend Tekwizard enough. Absolutely trustworthy to let them into your system and resolve issues and with their knowledge and expertise you will be in good hands.

August 25, 2023
Unprompted review
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Reply from TekWizard (UK)

Thank you so much for taking the time to share your thoughts about your experience with TekWizard. We are genuinely touched by your kind words and pleased to hear that you found value in our services.

Reading your review truly made our day! It's heartwarming to know that our efforts are making our customers happy. We believe in the power of technology to enhance lives, and your feedback reassures us that we're on the right track.

At TekWizard, we're constantly striving to provide the best possible experience for our clients. Your feedback serves as a reminder of why we do what we do and fuels our determination to continue improving.

If there's ever anything else you need or any way we can further assist you, please don't hesitate to come back to us.

Thank you once again for your thoughtful review. We look forward to serving you in the future.

Rated 5 out of 5 stars

Can’t recommend highly enough for their…

Can’t recommend highly enough for their knowledge, perseverance and patience. My Apple was saved from becoming a dinosaur ( fault was - not having been updated for years.). Was thrilled to have it and the printer working again. Very fairly priced too.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

another customer noted

As another customer noted, Phil goes the extra mile with his service, informing you along the way what is happening. This kind of care js rare in the dog eat dog world we live in, and I appreciated it so much. Next time my laptop looks poorly I will be straight in touch.
1st class service!!
Barbara Evans

April 29, 2023
Unprompted review
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Reply from TekWizard (UK)

Thank you for taking the time to leave such a kind review. We are thrilled to hear that you were so happy with the service. We appreciate your business and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very grateful

I couldn’t have been happier with the help I received from TEKWIZARD. Phil was very knowledgeable and he managed to resolve my problem quickly. More than anything you could tell that Phil cared about the issue I was having and was determined to find a solution. Which he did!

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Mac misery resolved

I have a number of email addresses. My new Mac 27 worked fine, until Apple issued an operating system update after which I could receive but not send emails. After trying to resolve this myself without success I contacted Phil.
Phil was quick to respond and within a short time after taking remote control of my machine had resolved the problem. I found Phil to be friendly, knowledgeable
and helpful. Next day a small problem I had caused was swiftly resolved at no charge.
I recommend TekWizard and I thank Phil for his help and patience.
Dave C

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

Printer Problems.

I had struggled for hours to get a new printer to work with my Macbook Pro and Phil fixed the issue in less than a minute! I am so grateful to both Phil & Pippa and have no hesitation in recommending them.

April 8, 2022
Unprompted review
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Reply from TekWizard (UK)

Thank you Mary; we're happy to have been able to help you with your printer.

Rated 5 out of 5 stars

Impressive

The service was excellent. It was amazing how they persevered until the problem was solved! An important contact to keep for the future.

January 18, 2022
Unprompted review
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Reply from TekWizard (UK)

We never give up! Never surrender! We're happy to have helped, Marion.

Rated 5 out of 5 stars

Using TekWizard has saved me time and money

I reached out to Phil after months of frustration with a slow running Mac, I was starting to lose several hours a week to the twirly wheel of doom!

Phil booked me in straight away and got to working his magic, I think it set him quick a challenge but he never gave up and has done wonders! Throughout the process Phil and Pippa were an absolute pleasure, great communicators and went above and beyond to help me.

My Mac now runs at a speed it hasn't done in years! He's made my old machine almost as good as new. Going to TekWizard has not only saved me a fortune in wasted time, it's saved me a big spend on a new Mac! Could not recommend them highly enough!

January 18, 2022
Unprompted review
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Reply from TekWizard (UK)

Hi Laura. We're so pleased you were happy with our work. If you need us again in the future, we're here for you.

Rated 5 out of 5 stars

Phil was AMAZING

I requested on the site to be contacted. Within minutes Phil rang me and offered to sort problem straight away. True to his words he did this. He was recommended and im so glad he was. Any problem with imac he is the man. Very impressed. Thank you.

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Patient and helpful

Phil was exceedingly patient with a rather devastated customer who thought she had lost all her photos and data from a wrecked I-pad. He couldn’t restore the I-pad as they are not his thing, and it’s probably had it, but guided me through setting up my new MacBook Pro restoring so much of my, as I feared, ‘lost stuff’. He worked remotely and never seemed to mind repeating instructions and dealing with very basic stuff. The free initial quick chat is a great idea. All-round reasonably priced excellent service.

June 7, 2021
Unprompted review
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Reply from TekWizard (UK)

Thank you Diana. It was a privilege and a delight working with you. 🙂

Rated 5 out of 5 stars

really honest and very experienced and…

really honest and very experienced and although my problem was all sorted on the phone, well he takes over remotely which is very funny to see your computer doing all sorts and you just sit there having a cup of tea if you like haha. his wife is also top notch on computers. never usually do things like this but feel the need to let anyone with a problem computer wise about my experience with this lovely couple. we are honestly and truthfully, friends for life, feel free to give them a call and mention Chris Williams from llanelli and see what they say, this is a genuine major thank you from one ex customer as now we are friends for life, and best of health to them both.

May 15, 2021
Unprompted review
Rated 5 out of 5 stars

Phil has completely transformed my…

Phil has completely transformed my Apple Mac in a couple of hours. There were numerous problems with it and so I wanted a full check. Today it is running much faster and all the glitches have disappeared. He really is a "tech wizard". Thanks so much Phil. I'll keep your number handy.

January 13, 2021
Unprompted review
TekWizard (UK) logo

Reply from TekWizard (UK)

I am pleased you were so happy with my work. Come back to me any time if you need future help. :-)

Rated 5 out of 5 stars

Excellent professional service

Excellent and professional service. He went the extra mile and resolved the many issues, including malware, which had greatly slowed my Mac down and caused it to perform extremely irratically. The faults necessitated re-installing the disc from scratch, whilst preserving all my data. He also gave me some useful tips to avoid a repeat of the problems.

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had excellent service. My Mac was in a very bad state & running too slow to use, but Phil persevered and restored it to full speed.

November 8, 2020
Unprompted review
TekWizard (UK) logo

Reply from TekWizard (UK)

It was a pleasure to help you Bob!

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