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TelephoneGhana.com Reviews 

243
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I kept trying to recharge mtn and everytime it says pending then disappears no credit or data sent then I email them and they say my account was suspended because of internal verification systems?... See more

Company replied

Rated 5 out of 5 stars

Ever since I started utilizing your services I have never been disappointed. I think that your service charges are reflective. I have never experienced any cheating or disappointment from you. This ma... See more

Rated 5 out of 5 stars

I have been using your services for years now and we’ve been very pleased! We enjoy our time talking, connection is quick and mostly, the clarity of our calls. I’ve also been pleasantly surprised as I... See more

Rated 5 out of 5 stars

This company is the greatest company in the world I can refill my husband's phone and our family in Ghana super fast. Place your order and they receive it quickly in no time. I would not use any other... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

About TelephoneGhana.com

Written by the company

Founded in 2008, TelephoneGhana.com is a website dedicated to help Ghanaian people living abroad keep a close relationship with their loved ones back home in Ghana. The services TelephoneGhana.com offers include voice credit and mobile recharges.

For more info, visit:

Written by the company

24/7 Customer Service

Send credit to Ghana mobiles in 3 easy steps

TelephoneGhana - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneGhana.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.5

All reviews

(243)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleased, Surprised and Happy with your exceptional services

I have been using your services for years now and we’ve been very pleased! We enjoy our time talking, connection is quick and mostly, the clarity of our calls. I’ve also been pleasantly surprised as I was browsing through the pages to get another access number and came across a huge amount of minutes I had accrued unbeknown to me! I was so excited and pleasantly surprised, because I had no idea I was accruing voice minutes with my purchases. Thank you that was awesomely unexpected and we enjoyed every minute. Again thank you for the wonderful and clear service provided by Telephoneghana. We’ve been truly happy with the connection and clarity of our calls as well as the ability to use my minutes online with KC app. Much appreciated, Jennie😊

July 9, 2022
Rated 2 out of 5 stars

My order was around 80cedis but my…

My order was around 80cedis but my recipient received only 50cedis

July 3, 2022
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

Thank you for your feedback! Your recharge was successfully processed for GHS 50.0000, this information is also available on the invoice. One of our Customer Support agents has also emailed you with more details.

Your TelephoneGhana team

Rated 5 out of 5 stars

It's very good but the exchange rates…

It's very good but the exchange rates are not good

May 6, 2022
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hi,

The exchange rate is not the same as in the case of currency exchange, because you are buying a product and you are not acquiring it directly from the original provider, so the cost for it will be higher. That's because the transaction involves several currency exchanges and transfers between different companies and business entities located in different countries. The advantage is that you can get the recharge done fast and easy from your home.

Your TelephoneGhana team

Rated 3 out of 5 stars

It is too expensive and will switch to other

It is too expensive, will switch to other once.

April 25, 2022
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please follow our Facebook page to find out when such offers are available.

For the best value for money, you can choose a Monthly Plan which will offer you a lower rate/min. Ghana 75 offers 75 minutes to landlines and mobiles in Ghana for $14.99/month (20¢/min), while Ghana 175 offers 175 minutes to any number in Ghana for $29.99/month (only 17.1¢/min).

Your TelephoneGhana team

Rated 3 out of 5 stars

You are doing a great job

December 17, 2021
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

Thank you for your review! However, your rating seems to contradict your comment. 3 stars mean you are having some problems with our service. Did you perhaps mean to give 5 stars?

Your TelephoneGhana team

Rated 5 out of 5 stars

Ever since I started utilizing your…

Ever since I started utilizing your services I have never been disappointed. I think that your service charges are reflective. I have never experienced any cheating or disappointment from you. This makes me glad. Thank you for a great service so far since discovery

July 2, 2021

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