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See what reviewers are saying

Rated 1 out of 5 stars

Classic scamming An older person DOES NOT NEED 1gb/s internet speeds... Contacted them about canceling or downgrading to the cheapest - slowest plan for an already expired contract . Guess what... See more

Rated 1 out of 5 stars

If you live where there is optical fiber - then you are lucky, because Telia decided that this technology is outdated and will not provide it to new houses or areas. So instead of 1Gbps internet speed... See more

Rated 1 out of 5 stars

They tell tales, of their perfect solution as 5G coverage. Don't believe it. It's all lies. Ping at the most you will have 30 ms. At normal internet speeds, there's constant packet loss. I use Linux... See more

Rated 1 out of 5 stars

In 2025 Telia LT still cannot provide payment methods for their services other than 6 Lithuanian banks. That's ridiculous. No options to pay by credit/debit cards. Common Telia, we are in 2025. Wake u... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Phone and Internet Service

Information provided by various external sources

Mobilaus ryšio, interneto ir televizijos paslaugos privatiems klientams. Planai ir įranga pagal jūsų poreikius lanksčiomis mokėjimo sąlygomis. Išsirinkite.


Contact info

  • Lvovo gatvė 25, 09320, Vilnius, Lithuania

  • telia.lt

1.5

Bad

TrustScore 1.5 out of 5

35 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Worst mobile operator service I ever…

Worst mobile operator service I ever had.

Mobile app and website for Ezys only available in Lithuanian which is non-sense, card is created mostly for foreigners. App and website are full of bugs and working very poorly. I tried to buy a plan, got a message that "Order accepted" and then it was not applied and all my money was charged within few days. Customer service was not friendly and not helpful.

It was clear that I wanted to buy plan and it is fault of Ezys/Telia that purchase was not handled on thier IT application side.

No refund was proposed and I didn't see any intention from this provider to help.

Highly not recommended.

April 13, 2022
Unprompted review
Rated 1 out of 5 stars

Telia Lietuva is bad

After experiencing communication services in over 50 countries, this is the poorest Customer support.

Telia Lietuva has literally no customer support at all. There is never ever a direct answer to your questions, the hotline has waiting times up to 6 hours, which I indeed tried out and the customer support just hung up if they find your case too difficult to solve.

January 10, 2022
Unprompted review
Rated 1 out of 5 stars

Worst internet provider

If you live where there is optical fiber - then you are lucky, because Telia decided that this technology is outdated and will not provide it to new houses or areas. So instead of 1Gbps internet speed with low latency, awesome stability which does not depend on weather we get crappy 4g internet which is completely opposite thing. Please avoid this greedy ass company at any cost! I really miss Teo.

March 27, 2021
Unprompted review
Rated 1 out of 5 stars

I am um using (or trying to use) mobile…

I am um using (or trying to use) mobile 4G internet which only works if I am the only customer in the area where I want to use it.

We signed a 2 year contract with this organization and I warn everybody NOT to sign any agreement with Telia in Lithuania, you are playing Russian roulette...

September 29, 2020
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Unprofessional, slow, the customer service is nonexistent! Had a very painful experience and had to switch to another company.

June 28, 2020
Unprompted review
Show reviews in all languages. (35 reviews)

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