Temple & Webster Reviews 12,924

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and reasonable prices. Many appreciate the ease of the ordering process and the prompt, efficient delivery service, often noting that items arrive quickly and well-packaged. However, some people were dissatisfied with specific issues, such as missing parts in their orders or significant delays in delivery. A few customers also reported receiving faulty products or experiencing structural problems with items like beds, leading to safety concerns and inconvenience.

What people talk about most

Product

Consumers are highly satisfied with the products, often praising their quality, value, and aesthetic appeal.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick delivery... See more

Quality

Clients share positive opinions on quality, frequently highlighting products as great, high-quality, and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, with quick... See more

Price

People report positive experiences with price. Customers consistently praise the great and reasonable prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I buy all my furniture from temple & Webster in the last year I have purchased at least 10 items from beds to mattress dining tables recliner chairs I just purchased a king size bed frame & king size... See more

Company replied

Rated 5 out of 5 stars

Have purchased many products from temple and Webster for our new home. From wall sconces to outdoor furniture and everything in between. They have a great customer service to assist with product quest... See more

Company replied

Rated 5 out of 5 stars

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more

Company replied

Rated 5 out of 5 stars

I ordered two pieces of furniture from Temple & Webster and unfortunately one piece was damaged by the transport company(no fault of T&W). Temple & Webster were amazing and sorted the issue out immed... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Mattress Store
  6. Rug Store

About Temple & Webster

Written by the company

Imagine a one-stop destination for beautiful living at fantastic prices. Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
  • $25 off your first order when you sign up for our email newsletter.
  • Fast delivery across Australia.
  • 200,000+ products to suit every style and budget.
  • Curated collections and style advice.
  • World-class customer service.
  • Stress-free 30-day returns on most items.
  • Sale events, with savings of up to 70% off.

Love saving?

Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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Rated 1 out of 5 stars

Complete stuff up

We ordered an outdoor lounge and I received a message to say it had been delivered. Turned out that we received a kitchen bench trolley. I emailed Temple and Webster who eventually informed me that they didn’t have any of the lounges we ordered in stock and we had to go to quite a bit of trouble to organise pick up of the incorrectly delivered item. I was pretty unimpressed with their delivery charges and after this experience I will never purchase anything from them.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, great prices and fast delivery.

April 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Dean, we're so happy you're loving your new finds!

Rated 5 out of 5 stars

Aquamarine Floral Doona Cover

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x standard sized pillow cases with it. Postage was fair and didn't take long to be delivered. I received email updates from the moment I purchased to delivery. The doona cover came in a plastic wrapping, nicely folded. Definitely recommend this product!

April 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Cassie, Yay! We’re so glad you're loving your gorgeous new floral doona cover!

Rated 5 out of 5 stars

Venetian blind

Venetian blind arrived much earlier than projected, very well packaged and good price/quality balance.
Only disappointment was installation instructions too vague regarding bracket placement - had to relocate one to avoid interference with wand mechanism.

April 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Rob, We're thrilled your blind arrived early, and thanks so much for the helpful tip.

Rated 5 out of 5 stars

Hard to find item

Fast easy transaction great product at a reasonable price

April 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Steven, We're so happy you had such an easy time shopping with us!

Rated 5 out of 5 stars

Temple and Webster products

Temple and Webster has sent us such beautiful genuine quality furniture for our home, we purchased a dining table, 2 side tables and a gorgeous bar cart that have helped make my house a home and I will be buying a lot more from these guys. So amazing

April 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Jordan, Woohoo! We're so touched that our furniture helped turn your house into a home.

Rated 5 out of 5 stars

Perfection

I've ordered furniture online with other suppliers but they've always been received with damage big and small, my cupboards were in perfect condition and delivery was super fast

April 24, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Simon, that's music to our ears! We're so happy you're loving your new cupboards!

Rated 4 out of 5 stars

Beautiful tv unit

Beautiful tv unit however was missing a small piece for the shelf to sit on on one corner other 3 were present in box and also we found a very small paint scratch on front that’s white thankfully it’s not a big one so I’ll source some paint from Bunnings if possible to give it a quick fix.. It was so easy and quick to put together and I did it alone with no issues which was absolutely brilliant.

April 24, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Deb, We're thrilled you're loving your new TV unit!

Rated 5 out of 5 stars

Temple & Webster just have the best…

Temple & Webster just have the best products, they have never failed me. The rugs are great quality and delivery was super fast.

April 24, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Patricia, you've brightened our day! We're so glad you're loving our products.

Rated 5 out of 5 stars

Easy website to use

Easy website to use, fast delivery
Product is lovely exactly what l ordered. Lovely and plush underfoot, beautiful rug for my living room.
Will be ordering more. Highly recommend

April 23, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Jane, Woohoo! We're thrilled your new rug is a total dream and that you're loving it!

Rated 5 out of 5 stars

Great to deal with

Quick easy to order and delivery was super quick too.
Very happy with the purchase looks great.

April 23, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Nick, we’re thrilled you're loving your new product!

Rated 5 out of 5 stars

Great product

Great product, easy on line service to deal with. Quality is fantastic for price.

April 23, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Sandra, Woohoo! We're thrilled you're loving your stylish new find!

Rated 5 out of 5 stars

I absolutely love this table

I absolutely love this table. The quality and colour are even better than expected — it honestly looks nicer in person than in the photos. It’s the perfect size and fits beautifully in an outdoor space, but it’s so nice I’m even considering moving it indoors.

The design is stunning, and the overall build feels really solid and high quality. I couldn’t be happier with it and would highly recommend it to anyone looking for a stylish and well-made table.

April 22, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Hanane, so happy you’re loving the table—enjoy your gorgeous outdoor space!

Rated 5 out of 5 stars

Recommend

Easy to use website, discount on checkout, reasonably priced, quality looking good, fast delivery, good communication

I’ll be a returning customer

April 22, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Jennifer, So glad you're happy with it all—can't wait to see you again!

Rated 1 out of 5 stars

I dont know what's going on with T&W/. They used to be excellent

I dont know what's going on with T&W. I ordered 2 walking oads that didnt work, it took 3 weeks to get a refund and it has taken another 3 weeks for them to pick up the faulty products and then they didnt turn up when it qws booked for. I've since sent 2 emails for an update. The only time I get a timely response is when I leave a review on a public site. Update 24 April, resent the email with the suggested addition to the subject line and no response from that. Finally got a reply from original email, not with subject addition, saying they'd pick it up today. Will update again if this ever happens. As context, both items I ordered, the original and the replacement were faulty.

April 22, 2026
Unprompted review
Temple & Webster logo

Reply from Temple & Webster

Hey Kate, we’re here to help. Please email care.socialmedia@templeandwebster.com.au with SMQ Kate in the subject line so we can find your order quickly.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, easy checkout, great price & fast delivery, definitely will buy from here again & definitely recommend, rate AAA++++

April 22, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Donna, so glad you had such a breeze with us—thanks for the awesome shout-out!

Rated 5 out of 5 stars

So easy to assemble

April 20, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Nicky, That’s what we love to hear—glad it was a breeze to put together!

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