Tempo & Time Reviews 

95
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Tempo and time were amazing at sourcing a few watches at a moments notice. The eye for detail and meticulous service standards made the whole transaction a dream. Can’t recommend there services enough... See more

Rated 5 out of 5 stars

Absolute 5-star service from Jonathan and the team at Tempo & Time! Buying a pre-owned luxury watch is always a major decision, but they made the entire process incredibly straightforward, personal, a... See more

Rated 5 out of 5 stars

What a watch!! Been after a Cartier for my wife’s big birthday and just couldn’t find the right one. Spoke to Jonathan and within days the perfect vintage watch was sourced! He also... See more

Rated 1 out of 5 stars

Simon Tutton & Jonathan Tutton1 Fore Street London EC2Y 8DT or EC2Y 5EJ depending on where you look +44 7946548989 or +44 7769473415 company started 1 October 2015. Simon is 34 or 47, Jonathan is 37 o... See more

Company replied

Company details

  1. Watch Store
  2. Jeweler
  3. Watch Repair Service

Information provided by various external sources

A modern and passionate luxury watch dealership based in London. From Omega and Rolex to Audemars Piguet and Patek Philippe, we deal in all high-end timepieces.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

95 reviews

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No recent history of asking for reviews

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4.4

All reviews

(95)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

I sold my Omega via Tempo and Time. The guys were extremely helpful and provided great advice. They got me the price I wanted in a short timescale and kept me updated throughout the process. Great guys to deal with. Highly recommended.

July 12, 2017
Unprompted review
Rated 5 out of 5 stars

It was an absolute pleasure dealing …

It was an absolute pleasure dealing with Jonathan, all done via Whatsapp with all my questions answered promptly and accurately and the watch arrived exactly as described by him in the communications. I would not hesitate to use then again and strongly recommend you give them a try. Thanks Jonathan

July 12, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and fair …

Excellent customer service and fair prices. A truly perfect combination for a second hand exclusive watch dealer.

I found Tempo & Time on Chrono24, and was then directed to their website which held various lovely watches. I fell in love with a Rolex Explorer 2 from 2006 and wrote Jonathan on Whatsapp. Jonathan immediately responded and further sent through several pictures and info upon request. It was a very straightforward deal, and I’m satisfied with my purchase.

July 12, 2017
Unprompted review
Rated 5 out of 5 stars

Can't recommend highly enough

I bought an AP Royal Oak from Tempo & Time in December 2016 and sold a JLC Reverso through them in early 2017. Both experiences were excellent. Jonathan and Simon are knowledgeable, helpful, very responsive, and an absolute pleasure to deal with overall. The sale process with the Reverso was seamless from start to finish (and they got me an excellent deal fairly quickly for what is ultimately quite a niche watch). The AP was a beautiful watch for a great price; a few months in, I encountered a small problem with the crown, but Simon and Jonathan took care of the entire repair and servicing process with the AP servicing centre in London and I essentially got a full service free of charge. I've dealt with many watch dealers over the years and Tempo & Time are one of the absolute best.

July 10, 2017
Unprompted review
Rated 5 out of 5 stars

Recommended.

I had a pleasant and informative conversation with Jonathan and Simon at their office and bought a Cartier Tank Francaise at a reasonable price.

The strap was adjusted for me several times until it was just right.

I ended up leaving my Rolex with them to be serviced as well.

I'm happy to recommend this firm.

July 10, 2017
Unprompted review
Rated 5 out of 5 stars

Couldn't be better - top service

I buy a lot of watches; some new, some used, and experiences vary. This is my first review of a watch dealer, however, and I hope this helps to comfort anyone who is thinking of 'pulling the trigger' but for whatever reason isn't quite sure. Certain things help: good photos, an honest description, a fair price, and an attentive, responsive seller.

Genuinely, this has been the best and most efficient transaction with a seller to date. I bought a recent Rolex DJ - so not the cheapest purchase - but the price on the website was fair, and the description clear with plenty of photos. On contacting Jonathan he couldn't have been more helpful, being quick to respond and very accommodating; he let me make my mind up without being pushy, but patient in addressing my questions.

On agreeing to proceed, we met at the T&T office at a mutually convenient time and the transaction was smooth without being rushed. I was genuinely delighted with the watch and that the condition presented was as expected.

I understand that as a dealer/broker, T&T have plenty of contacts and no doubt a good turnover of stock in addition to seeking out 'grail watches' on request. I will certainly keep them bookmarked in my browser and intend on sharing with them my shopping list for future options!

Very happy, and have offered this review freely.

Steve

June 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Mint Watch

I recently had the pleasure of dealing with Simon and Jonathan of Tempo and Time when buying a pre-owned watch. Jonathan responded to my initial enquiry swiftly and also provided additional photos of the watch. All my subsequent questions about the watch and Tempo and Time were answered in a similar swift manner. The transaction went smoothly and Simon kept me informed all the way including providing a tracking number once the payment was made. The watch arrived the next day and was just as described in mint condition. I would not hesitate in recommending Tempo and Time and look forward to dealing with them again the future.

May 22, 2017
Unprompted review
Rated 5 out of 5 stars

Submariner anniversary 16610lv

Great to do business with Jonathan and Simon. They were very knowledgeable and made the purchase a great experience. A great watch. No hesitation in recommending them.

May 17, 2017
Unprompted review
Rated 5 out of 5 stars

10/10 Omega Speedmaster

I had been wanting to pick up an Omega Speedmaster for a while when I came across Tempo and Time via Chrono 24. I dropped them an email to enquire as I couldn’t find much information about their company online. Jonathan quick answered as well as sending me more pictures of the watch in question. I put down a 10% deposit to hold the watch and went to view it in person a week later. Both Simon and Jonathan were faultless, you can tell they have a real passion for the watch industry in general and take great pride in the watches they source and sell. The whole experience was friendly and personable from start to finish. The watch itself was exactly as describe and in fantastic condition. It was a pleasure buying a watch from a company and individuals who obviously care about the products they sell and the customers they sell too. Strongly recommend

May 3, 2017
Unprompted review
Rated 5 out of 5 stars

AP Royal Oak

I first had contact with Jonathan through WhatsApp and was very quick to reply and help me with Part Exing a few watches. I then arranged to meet Jonathan and Simon on Friday. A cool/modern place to work, very friendly guys and more importantly worked out a good deal with the watches.

The AP Royal Oak 15400st is amazing. Full Box and Papers and couldn't be happier with it.

Thanks again and will be back i'm sure.

May 1, 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding service and product

I just purchased a Rolex Submariner LV from Tempo & Time and it was a real pleasure to deal with Jonathan and Simon.
My first contact started when I asked for additional pictures for a watch advertised at Chrono24. Jonathan replied within one hour and sent me 14 pictures of the watch. At the same time he told me that they just bought another watch (a full set in mint condition). Since I really wanted a full set I found this watch very interesting.
To be sure I was making the right decision I had quite a lot of questions. Jonathan answered all of them in details and he even sent me videos of both watches.
I live I Denmark but I wanted to pick up the watch in person. Therefore, to make sure the watch I wanted most would not be sold (it is a popular model) I paid a 10% deposit. I was never afraid of doing this since the dialogue had been so good and professional. When I paid the deposit I was assured that the watch would be kept for me and Jonathan immediately informed me then they had received the deposit.
When I picked up the watch it was a pleasure to feel the passion both Jonathan and Simon have. They clearly want the customer to be happy and feel special. They showed me all I needed to know about the watch and when I left their office I knew I had purchased the right product from the right dealer.

I will definitely recommend Tempo & time and I’m looking forward to buy my next watch from them.

April 14, 2017
Unprompted review
Rated 5 out of 5 stars

Thank you Simon & Jonathan.

Thank you Simon & Jonathan for making my birthday a special one by adding this spectacular timepiece to my collection, been looking for a brand new unworn BLNR the last 3 weeks but couldn't find any until I came across "Tempo & Time" which made it possible. Had a great experience with T&T which made my birthday extra special. Will definitely be dealing again with you in the near future.

Thank you

April 5, 2017
Unprompted review
Rated 5 out of 5 stars

Thank you!

Thank you sooo much for my husbands Audemars Piguet - you were right! He loves it. I appreciate you spending the time to show me various brands. Unlike other watch dealers you were patient and responsive. I do not hesitate to recommend tempo & time.

April 3, 2017
Unprompted review
Rated 5 out of 5 stars

I bought my grail watch from JT and Si …

I bought my grail watch from JT and Si and T&T (Vintage datejust white gold) and the service that these gentleman provided was second to none. They took the time to listen to my requirements, gave me plenty of good options and found me my perfect first Rolex. Can't recommend them enough, they are honest and a real pleasure to do business with. I'm already considering getting another Rolex from them as we speak.

April 2, 2017
Unprompted review
Rated 5 out of 5 stars

Very good wanted to get some advice on …

Very good wanted to get some advice on investment and what watch would be right for me very helpful. Spent time going over the options very easy going guys would buy again from them.

April 2, 2017
Unprompted review
Rated 1 out of 5 stars

Simon Tutton & Jonathan Tutton

Simon Tutton & Jonathan Tutton1 Fore Street London EC2Y 8DT or EC2Y 5EJ depending on where you look +44 7946548989 or +44 7769473415 company started 1 October 2015. Simon is 34 or 47, Jonathan is 37 or 47 depending on where you look. Could not find much about the Tempo & Time company. Their surnames don't appear on their website. I tried to buy a watch and had to make an appointment Jonathan responded to my first email to say the watch I wanted was sold but he had an older one. I emailed back and said provide me some images. he did then he told me both watches were available. so I arranged an appointment. then he emailed back and said they had both gone. Also in person there is no 14 day returns policy and I think you get sent the watch later I.e. not on the day of purchase. It all seemed a bit odd to me.

March 31, 2017
Unprompted review
Tempo & Time logo

Reply from Tempo & Time

Hi Daniel.

I am sorry for your frustrations. Unfortunately the watches you were interested in were in high demand and the particular one you enquired about was under reserve at the time. The buyer decided to purchase a different model so it became available again. Unfortunately, as is often the case with Sports Rolex's in that kind of condition, there were quite a few people enquiring after it, so it was snapped up very quickly i'm i'm afraid.

If a deposit is provided, we are more than happy to reserve any of our watches for a period of 2 weeks. The deposit is fully refunded if you choose not to purchase the watch upon inspection.

Simon and I are passionate about watches and passionate about providing a great experience for customers, so I am sorry you felt this wasn't your experience.

I would be more than happy to notify you as soon as we have another model that matches your requirements.

All of our watches are in stock and available for immediate purchase.

We will of course release/post any watch as soon as the money has been received, whether that be in person or a remote purchase. We use 24 hour shipping for European customers and next day special delivery delivery for UK buyers.

We do provide a 14 day return policy on any watch purchased remotely. We also provide a one year warranty covering any mechanical issues with all of our watches.

Finally, we are taking your feedback onboard regarding info on our website. We are currently rebuilding the website as we speak and this will be addressed.

Feel free to call me in person, I would be more than happy to give you more information about our business.

Kind regards,
Jonathan
Tempo & Time Ltd

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