Tenderdolls Reviews 132

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service. Was a little bit worried it might be a sham business, however they are the genuine deal. Oliver went above and beyond to ensure that my transaction was smooth and well handled. Thank yo... See more

Rated 5 out of 5 stars

The guy Oliver is the best doing his job thanks for all your help shipping was really fast

Rated 5 out of 5 stars

She arrived in time for Christmas Eve! Which was wonderful. She is just as stunning as I he pictures, if not more so. Oliver was kind, patient, and always replied in a timely and professional manner.... See more

Company replied

Rated 5 out of 5 stars

What made my experience great? Oliver! Oliver is an absolute professional when it comes to customers. I ordered a Zelex doll and Oliver was able to get them to incorporate a change for me while the do... See more

Company replied

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store
  3. Doll Store

Written by the company

750+ Genuine Sex Dolls from 10+ Original Manufacturers, FREE SHIPPING, Customs Clearance provided, Genuine Trustpilot Reviews. Tenderdolls is based in London, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Tenderdolls logo

Reply from Tenderdolls

Thank you dearly Rob for your concise and straightforward review. It really shows that we try our best to give excellent service to our beloved customers!😊

Please leave a reply or contact us on shoptenderdolls@gmail.com if you have any questions!
Jake

Rated 5 out of 5 stars

Oliver did a great Job

Oliver did a great Job. Thanks for the updates and Infos you gave me.
Everything was fine and great.

The doll arrived earlier than expected and is adorable and beautiful.

June 26, 2021
Tenderdolls logo

Reply from Tenderdolls

We are so grateful for your feedback. We try our best to inform the customer with the information that we receive from the manufacturers!😊

I'm so glad she arrived on such a timely manner. Apparently dolls can even arrive a head schedule!

If you'll need any help or have any questions, please let me know.
Jake

Rated 5 out of 5 stars

⛧⛧⛧⛧⛧⛧ 🤘

You guys are 100% legit keep up the good work...ill give you 6 of my own stars 🤘⛧⛧⛧⛧⛧⛧ thanks again for mazzy she is beautiful and makes my day when i come home too her...

June 18, 2021
Tenderdolls logo

Reply from Tenderdolls

Thank you so much Mez! 😊 5 stars are great, but 6 stars... It's a first time getting those!

Anyways, If you'll need any help whatsoever, please let me know!
Oliver

Rated 5 out of 5 stars

mazzy is a knock out…

Thanks man im so happy with mazzy shes 100% authentic you guys are awsome...i even customized her and she perfect just how i wanted her whats cool about tender dolls is if you dont like the make up they will re do it to your liking...i had mazzy redone 3 times and she is so sexy...oliver is a good guy he answered all my questions and we be came really cool...i got anouther doll from us dolls or some bull sh%#$ and it was a knock off but when i got mazzy home she knocked my socks off of how beautiful she looked man you guys are so dope...and ill refer you to anyone... and having a love doll im not ashamed in the least bit ill tell everyone about her...i got my girl home and shes got a great home...thanks again guys and not just for the doll for all your suport and friendship.. ps...i had a problem trying to buy her with the bank and Oliver kept his patients and walked me threw it all...even live video chatted with me and we became really good friends...its not just about my doll i made a really cool friend as well oliver you are awsome...thanks for everthing man....ill keep you updated on the new youtube channel

Later Mez

Ill hit ya up on messenger....Thanx again guys

June 17, 2021
Unprompted review
Tenderdolls logo

Reply from Tenderdolls

Thank you for such an amazing review and taking the time to write your experience with Tenderdolls. It is truly a pleasure to read it my friend! ❤️

Let me know if you'll try any cosplay or new looks for your doll, I'm super interested!

Oliver

Rated 5 out of 5 stars

Five-star online store

I bought an online store with a price lower than the market price. The dolls are of very poor quality and the real dolls are very different from the photos. Now I chose this online store and the dolls that arrived are exactly the same as the real ones. I am very happy, thank you

June 15, 2021
Tenderdolls logo

Reply from Tenderdolls

My pleasure to serve you Mik! 😊 I truly think there is no comparison between genuine and non genuine dolls that are on the market.

Anyways, please let me know if you'll need any help in the future!
Oliver

Rated 5 out of 5 stars

Solid communication

Solid communication. The only issue with my order was an option that I had selected was listed incorrectly and turned out to not be available for the product I was buying. This was communicated quickly with an offer to refund the price of the selected option or choose from the correct options list. I chose a different option from the corrected list. Everything else went perfectly smooth.

June 7, 2021
Tenderdolls logo

Reply from Tenderdolls

Thanks for your feedback Jason. I hope your doll will give you lots of good experiences and long lasting memories! 😊❤️

Please write to me if you'll need any help whatsoever in the future!

Oliver

Rated 5 out of 5 stars

Good Value

Good price. Fast shipping. Good communication. A+

May 30, 2021
Tenderdolls logo

Reply from Tenderdolls

I really appreciate your quick and short feedback! 🙂 I wish a lot of great moments with your new doll!

Kindly,
Oliver

Rated 5 out of 5 stars

Tenderdolls were awesome

Tenderdolls were awesome. Oliver answered all my questions. The doll is beautiful just as advertised and it shows up as td auto so even the billing is discreet so you can feel comfortable talking to your bank without feeling judged. I'll definitely be doing business with them again.

May 29, 2021
Tenderdolls logo

Reply from Tenderdolls

Thanks for your review Pheonix! 😄 We truly try to preserve customer's anonymity when buying a doll from us.

Let me know if you'll need any help in the future whatsoever!

Kindly,
Oliver

Rated 5 out of 5 stars

My melly came in 3 weeks Oliver 😉 is…

My melly came in 3 weeks Oliver 😉 is awesome helped me threw the hole process

Kept me updated on everything emailed me with all the details
And if I didn't like anything about her they would fix her before sending her out that's so legit

I was so thrilled when she came and her gel breast feel so real all over this is the legitest site I ever_been too they even tell you how to clean and properly take care of your doll

I love my MELLY

you ROCK bro thank you so much for everything!!!!!....🤘 kAzO

May 26, 2021
Unprompted review
Tenderdolls logo

Reply from Tenderdolls

Was an absolute pleasure to have you as a customer kAzO! If you'll need any help or have any questions whatsoever, please let me know!😊

Kindly,
Oliver

Rated 5 out of 5 stars

At first I was a little concerned to…

At first I was a little concerned to order such an expensive product on the internet, as I have read a lot about scam websites. Tenderdolls.com was the only website that seemed legit to me AND offered what I was looking for.
But in the end it was really Oliver who took away all concerns when I contacted the shop. Don't hesitate to ask him anything, he will enjoy to help you! Even after I placed my order we stayed in contact via mail and were able to perfectly adjust and change everything according to my needs. When the doll was ready to ship, he sent me pictures to confirm that everything was correct! Thanks to Oliver the whole process became a pleasant experience and I received an extremely beautiful doll that looks even better than on the pictures!

May 19, 2021
Tenderdolls logo

Reply from Tenderdolls

We will be forever thankful for such a detailed review Joe, it really made our day!😊 Enjoyed reading every part of it!

If there's anything else I can help you with whatsoever, you know where to find me!

Oliver

Rated 5 out of 5 stars

Very helpful and kept updates on status…

Very helpful and kept updates on status of orders in timely fashion along with answering any questions/concerns thoroughly. Also provided helpful links to care guides just to be extra informative while waiting for final delivery.

May 15, 2021
Tenderdolls logo

Reply from Tenderdolls

Thank you so much for your kindhearted feedback! 😊
We really try to share as much information as possible so the customer would know just as much as we do about his order.

Let me know if you'll need any help in the future!

Oliver

Rated 5 out of 5 stars

Great service!

Their service is very responsible and helpful, they helped me though the process.

May 7, 2021
Tenderdolls logo

Reply from Tenderdolls

We appreciate your feedback very much! 🙂 If you'll need any assistance in the future, please let us know!

Jamey

Rated 5 out of 5 stars

Tenderdolls

Good service. the only thing is the page said it came with one random free outfit,pair of handling gloves and a comb it didn't. No big deal I got the outfits I ordered and the other stuff.

Reply: no The black bikini was one I ordered.

Update: they offered to send me the miss stuff but I declined, I don't care about it that much. I do appreciate it when seller contact you about there mistake and offer to fix it without having to try to contact them.

May 6, 2021
Tenderdolls logo

Reply from Tenderdolls

Oh dear! Probably the workers forgot to add the additional accessories with your doll.

But a free outfit, upon my knowledge, was the black bikini that was shipped with your doll. Please contact me at support@tenderdolls.com so we could figure this issue out!

Kindest wishes,
Oliver

Rated 5 out of 5 stars

Very great service..

Very great service..Oliver was very nice and helpful. Quick delivery in 22 days Wow! I was very cautious at first.. I worried needlessly. 100 % satisfaction Tenderdolls is wonderful to deal with... thanx for the fantastic service..

April 15, 2021
Unprompted review
Tenderdolls logo

Reply from Tenderdolls

Dear Zeus,

Thank you for your feedback and compliments! I'm happy that you had a great experience with Tenderdolls and that your doll came to you so quickly! 😊

Let me know if you'll need any assistance in the future!

Oliver

Rated 5 out of 5 stars
Tenderdolls logo

Reply from Tenderdolls

Thank you for your great feedback! 😊 Let me know if you'll need anything else in the future!

Oliver

Rated 4 out of 5 stars

Almost Perfect

So far, the service has been spot on. From ordering, to production time, I get told, roughly, how long the wait of a product is. Although, on a recent purchase I made, I never got a tracking number until the day of delivery. So you can imagine my surprise when I get home and see my package on my porch, out in the open. Luckily, nothing was stolen, but more communication when something has shipped would be appreciated. Other than that, no other complaints.

March 31, 2021
Tenderdolls logo

Reply from Tenderdolls

Thank you very much for your feedback Will! Recently UPS and the shipper took longer to send out tracking codes to most of our customers as there was an issue with their systems.

When I inquired a few days ago, they have said it is already fixed, so there will not be any more delays in receiving the tracking codes!

I apologize the doll arrived to you by a surprise. But am glad that she was delivered safely and is already with you.

Kindly,
Oliver

Rated 4 out of 5 stars

There were some slip-ups in the…

There were some slip-ups in the finalization of ordering, but the representative will work with you to remedy that and fix any problems. My only gripe is I wish the shipping procedures were more notarized without having to inquire

March 26, 2021
Tenderdolls logo

Reply from Tenderdolls

Thank you tremendously for your feedback.

I will definitely try improve and give the information about the shipping of your doll as soon as I receive it from the shipper!

Sorry about the longer wait! 😢
Oliver

Rated 5 out of 5 stars

Great service

Great service. Fast production & delivery. Oliver was a pleasure to deal with. Would highly recommend.

March 24, 2021
Tenderdolls logo

Reply from Tenderdolls

Thank you Gino for such a warmhearted review! Let me know if I can be of any help in the future! 😊

Oliver

Rated 5 out of 5 stars

Oliver provided constant updates and…

Oliver provided constant updates and great support!

March 21, 2021
Tenderdolls logo

Reply from Tenderdolls

Thank you so much for your feedback Jason! 😊 If there will be anything else I can do for you, please let me know!

Oliver

Rated 4 out of 5 stars

The best thing about tenderdolls is the…

The best thing about tenderdolls is the customerservice I got from Oliver. He helped me from the beginning to the end in my purchase.
At first I couldn’t even make my purchase because I don’t have a credit card, but Oliver found a solution and made it possible.
Now as for the doll itself it’s quite incredible. First I was a little bit clumsy because you gotta do all the work yourself. But once you get the hang of it, its nearly the same thing as the real thing.

March 18, 2021
Tenderdolls logo

Reply from Tenderdolls

It's such a pleasure to hear your feedback and do let us know how can we improve!
I hope your doll will last a long time and will bring you a lot of happy moments 😊.

If you'll need any help in the future whatsoever, please let me know!

Oliver

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look