Tenfold Animations Reviews 27

TrustScore 2.5 out of 5

2.7

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See what reviewers are saying

Rated 1 out of 5 stars

I signed contracts with Tenfold during March-May 2024. I was happy with their service until October 2024, which is when I stopped getting timely responses and lots of increased pressure to "invest... See more

Rated 1 out of 5 stars

I must say I’m highly disappointed with this company’s lack of communication and the constant failure at getting the project correct that I have sent them. I have been under contract with 10fold anima... See more

Rated 5 out of 5 stars

I have to say... Mark Murffin is an absolute Rockstar! I am so excited about the results of my first (of many) projects I want to do with him. Also, after doing a lot of shopping around, Mark and... See more

Rated 5 out of 5 stars

Just got off the phone with a rep at Tenfold Animation and it's one of the most refreshing conversations I've had with an Animation studio in a while. If you're looking for 100% transparency on your p... See more

Company details

  1. Animation Studio

Written by the company

We are a fast-growing company that is passionate about creating powerful, dynamic, and informative video content for startups and businesses. We have a dedicated team of Creative Directors, Animators, Illustrators, Videographers, and Animators who can produce award-winning videos to help you stand out from the crowd. We create immersive branded content to foster your business goals. Our expertise extends from explainer videos to animated short films, explainer vlogs, and trade show animation.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

27 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So far this company has been fun

So far this company has been fun, easy and great to work with. The service has been professional and amazing. I would definitely recommend this company for your business.

Torris

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Wow, just wow!

Wow, just wow! Mason from Tenfold turned our vague ideas into a 2D wonderland. Every frame tells a story, and the colors...they just pop! It's like he read our minds. Our audience loves it, and so do we. A massive thumbs up to the Tenfold team!"

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Harald is a 🧙‍♂️

Harald is a wizard! Our explainer video is now the highlight of our homepage. He took our complex product and made it super simple to understand. Our customers finally get it, and our sales show it. Tenfold Animations, you guys rock!

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE DON'T HIRE THEM

PLEASE DON'T HIRE THEM! THEY ARE SCAMMERS.

Unless you want your time and money to be wasted, please don't hire them.

I wanted to revamp my website (which is a blog). I hired them after talking to their salesperson Kevin and reading the wonderful reviews on bark.

They seemed wonderful and promising, I hired them, paid the amount upfront and then they started working on my projects.

Meanwhile, they constantly requested me to leave 5 star review. Till then everything was going fine, so I left a review. Red flag 1.

They were all good during the design and development phase. During the deployment of the website, they became super unprofessional. This is probably an understatement.

Here is what happened:

1. They don't know how to work on the digital ocean. They don’t even know the difference between disk space and RAM!
2. They did not take a backup of the website before deploying.
3. They even ignored multiple requests of recovering my WordPress password. They made me sign a project completion form before handing over the credentials.
4. They never made me the admin - after multiple requests, they said they couldn't log in.
5. They lost all my data - 12 years of blog posts. It’s a lot of hardwork, a website with 52 Domain Authority and a lot of memories. I have nothing right now.
6. They stopped responding. They said the project manager was ill. I took that into consideration.
7. They still wouldn't respond to my text. Kevin and the project manager, Joshua, conveniently ignored all my texts.
8. Eventually, they blamed things on everything possible - domain name provider, server, wordpress - every thing possible.
9. They never accepted their mistake.
10. I literally begged them to return my website to the older version - I even said, I don't need a new website just return back everything as it was.
11. NO RESPONSE
10. Then they said to contact the server(Digital Ocean). They never told me what went wrong, why can't they restore the website, nothing. What am I supposed to tell the customer care of digital ocean?

It is a very simple website - only texts and images (no online shop, no payment methods, nothing) and they managed to screw it up!

I ended up working on the website on my own. I had to start from scratch - thanks to this team, who possibly have a lot of fraud or forced reviews on Bark.

May 15, 2023
Unprompted review

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