Ten PM Reviews 

273
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 23 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products taste delicious, rich, and not too sweet, making them a wonderful daily treat. Many buyers also note how remarkably effective these warm drinks are at improving sleep quality and helping them relax peacefully at bedtime. People additionally appreciate the nice packaging and the great convenience of incorporating these healthy mixtures into their evening routine. Some reviewers were not happy with the overall flavor, noting that the initial taste can be slightly bitter, take a bit of time to get used to, or feature an intense aftertaste.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the drinks are super tasty, help improve sleep... See more

Quality

Users describe positive interactions with quality, noting that the drinks taste delicious and rich without a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this drink for quite a while now took it in holiday left my tin. Emailed them and got the last time available definitely won't take it out of the house anymore. The service is always first c... See more

Rated 5 out of 5 stars

Brilliant customer service with prompt replies about an issue I had with delivery. Drink itself tastes nice and can be made with either water or milk. I make it and drink it in bed while I am winding... See more

Rated 5 out of 5 stars

This TenPM hot chocolate is a life saver for me, and I expect it'll be the same for all of the drinkers of this chocolate drink. I have unsettled nights sleeping but since I discovered this amazing dr... See more

Rated 5 out of 5 stars

I've tried many supplements, drinks, powders etc over the years to help me with overall health/sleep, the one product that has consistently worked without fail is TenPM's night drink, the flavour to... See more


Company details

Written by the company

Ten PM is a health and wellness brand dedicated to enhancing sleep quality. With a focus on natural and scientifically tested ingredients, Ten PM offers a range of drinks and snacks designed to promote relaxation and provide a restful night’s sleep. Ten PM products are vegan, gluten-free, dairy-free, and made with 100% natural ingredients. We are committed to supporting individuals in achieving optimal sleep and overall well-being.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

273 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(273)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great addition to my evening routine

Tastes really good and seems to help me switch off before bed. I've been sleeping better since using it, so I'll definitely be ordering again. The order was dispatched promptly, I was kept updated throughout, and it arrived really quickly.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Soothing and delicious

A welcome addition to bedtime routine - a delicious chocolate hit and soothing preparation for sleep. A new habit easy to maintain!

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

A Hot chocolate drink that really aids sleep

I have recently tried their hot chocolate and as someone who has struggled with Insomnia for years, tried every tablet every remedy but nothing helped. I am a genuine customer and my review is honest. Initially i wasn't sure on the first sip but after a couple i was hooked, if you don't like your hot chocolate too sweet then give this a go, if you struggle with sleep give it a go i literally finish mine and shortly after i settle down and it has really helped me get off. I have now ordered the chai night time drink to try. But i highly recommend the hot chocolate drink.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Sleeping soundly!

Sleeping soundly!
For years I have struggled to get to sleep very quickly. However, since drinking Ten PM hot chocolate before bed each night has been little short of revolutionary! It has been a game changer and I now get to sleep much quicker and have a much deeper sleep.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very enjoyable drink

My mother is coeliac and struggled to find a hot chocolate she could have, I sent this to her and have tried it and we enjoyed it, lovely taste and while it is expensive it’s a large bag that lasts

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Life Changing

Life Changing
As a night shift worker, this drink has enabled me to achieve a good quality sleep for the first time in 7 years.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

I love these bars

Sometimes I don't have the hot chocolate and instead have a bar, these bars certainly calm your mind and help you get a good night's sleep.

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great magnesium

These are great. I have really noticed a difference in my sleep since taking these tablets from 10PM. Highly recommend and will buy again. Thank you.

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Hot Chocolate Trial

Hot Chocolate Trial
I have noticed a little improvement in my sleep pattern so I’m hoping with continued use it will get even better. Chocolate tastes really nice, might try the Chai Latte to see if I like that.

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

How come there is so many 5 star…

How come there is so many 5 star reviews, I have just had my first hot chocolate and I must say that it's the worst hot chocolate that i have ever tasted, it now remains to be seen if it helps my sleep.

Update
It didn't do anything for my sleep I actually had a worse night than normal, I'm so disappointed I was hoping that it would help me get a good nights sleep.

2rd Update
I have contacted you twice now and still no response.

March 23, 2025
Unprompted review
Ten PM logo

Reply from Ten PM

Thank you for taking the time to leave a review and I'm very sorry to hear that you don't like the taste of our hot chocolate, especially as we pride ourselves on ensuring the quality and flavour is delicious.

As you have not found this to be the case I'd be grateful if you can contact us at info@tenpm.co as we may be able to offer some advice on how to improve the taste for you, especially as the flavour is loved by tens of thousands of customers and has won multi-awards including the Good Housekeeping Taste 2024 award for best Hot Drink.

In regards to your sleep, while many of our customers see results within a few days, individual sleep patterns and personal lifestyle habits vary, so some people take a little longer before seeing sleep improvements. And as with most supplements, the benefits also increase over time, as the body accumulates the sleep inducing nutrients, so judging effectiveness after just having one drink isn't giving yourself or the product the best chance of feeling the benefits.

Customer satisfaction is extremely important to us, which is why we have a genuine money back guarantee in place for those who are not happy with their purchase, so please do feel free to contact us directly about this.

Rated 5 out of 5 stars

Awesome!

Awesome!

Great night time tradition and very effective. This has increased my REM and Deep Sleep significantly (~50% increase - data from WHOOP) since I started using it. I will often wake up before my alarm goes off and feel very well rested throughout the day.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Ten PM hot chocolate

Enjoying the hot chocolate and it is helping my sleeping. On the administration side of things very flexible and easy to alter delivery date if you’re not going to be at home when next delivery is due.

March 9, 2025
Unprompted review
Rated 5 out of 5 stars

My peace of mind drink

It can be hard sometimes finding a nice drink for before bedtime. So many drinks have caffeine or sugar which seriously wrecks my sleep, so I love Ten PM. I've tried it with various milks and even just with water, and now my teenage daughter has begun to have it as her bedtime drink too! She's usually very fussy! So win-win.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome hot chocolate

Awesome hot chocolate
The best I have ever tasted and no nasty additives or sweeteners. We are also following a Keto diet and this is the perfect keto friendly treat …Velvet chocolate in a mug !!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

It does work!

It does work!
I purchased this with a certain amount of scepticism. However, not only is it a tasty night time treat, it is relaxing and undoubtedly I have enjoyed better sleep!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous product

Fabulous product
Going to sleep faster and when I wake I go back to sleep quickly. Using Valerian patches too but might give them up and just use this now!
PS fab customer service!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

First Use

We are a couple in our late 50s who noticed we don’t sleep as well as we did 10 or more years ago. We decided to give ten/pm a go and noticed an immediate difference. We both get off to sleep much better feeling calm, relaxed and don’t replay the days events or issues over in your mind. Overall sleep patterns is better as well.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best! 😀

This is a fantastic product. It tastes great, mixes well and is free from artificial ingredients. That's a winner on all levels. For certain one of the best vegan hot chocolate options I've tried so far. I'll certainly be getting this again

February 27, 2025
Unprompted review

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