Tens Reviews 

1,652
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

The site has no actual numbers for the frame sizes and even if you contact them, no one replies. I like the lenses and I have bought sunglasses when they just started, and a few since. Now everything... See more

Rated 3 out of 5 stars

The glasses have got far too expensive. I've been buying them for years now as I love them and I've always been loyal to Tens, I love the classic style ones but there's never any decent colours now. I... See more

Company replied

Rated 5 out of 5 stars

Simple, bold design that we just LOVED instantly. Especially after doing lots of research on more ethical sunglasses. Super quick delivery with fabulous packaging (can recycle!). Highly recommended... See more

Rated 4 out of 5 stars

I bought some original lens scout sunglasses in the summer. I was a tad disappointed when they arrived as I’d expected so much from them, but in the bright light of summer they were good but not fabul... See more

Company details

  1. Sunglasses Store

Information provided by various external sources

Tens drench your view in rich, cinematic tones full of clarity & colour. Our custom filter lenses immerse you in a world reminiscent of a distinct time, place or feeling - an experience you'll want to revisit time and time again. Sunglasses by photographers. Born in Scotland. Developed in France.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(1,652)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful Customer service

Bought the glasses and realised I had ordered the wrong colour.Sent e mail but company was unable to change order suggested I return them for a swap This was bought as a Christmas present so I kept and wrapped them. After being contacted by Tens customer service I am now getting my blue glasses for the black friday price of The ones ordered by mistake

November 27, 2019
Unprompted review
Tens logo

Reply from Tens

Hello Maire,

Thank you for taking the time to review Tens! It sounds like there has been a little confusion here so I'm very sorry for that. All orders can be returned for either refund or exchange as long as they are still in perfect condition and in original packaging.

One of the team will be in touch shortly to help you out with your order.

Best wishes,
Team Tens

Rated 5 out of 5 stars

Treat yourself - buy some tens

Great quality, beautiful sunglasses that give everything the warm tone of my 70’s baby photographs.
Well packaged, promptly delivered and hopefully the start of my tens collection.

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

This is my 2nd pair of Tens glasses

This is my 2nd pair of Tens glasses, I absolutely love the colours you see through the lenses, they're beautiful, bright & sharp. I will happily buy more in the future

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

They are beautifully made

They are beautifully made, the quality of its material issuper, and most importantly it delivers..... These glasses filter your world, I do feel sad evertine I had to take them off😂

November 16, 2019
Unprompted review
Rated 5 out of 5 stars

Love these glasses

Love these glasses. They are really good quality and the lens colour really does make me feel uplifted. Recommended by Helen on her HMFYoga YouTube channel.
Thanks everyone

November 14, 2019
Unprompted review
Rated 5 out of 5 stars

Super stylish

Super stylish, super comfortable and I so love seeing the world the way Wes Anderson intended me to!

October 26, 2019
Unprompted review
Rated 5 out of 5 stars

Just love my sun glasses

Just love my sun glasses. Everything is extremely clear and there is no glare. The Fantastic service from the 'Tens' company. Recommend

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

fabulous glasses

fabulous glasses. You can actually see. I'm selling all my much more expensive pairs on Ebay and keeping these ( matt black classics) for all time. The very best.

October 12, 2019
Unprompted review

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