I bought a bed that is (was) light grey in colour. After 7 months random yellow discolouration/stains started to appear all over the wood frame. When I sent them pictures and request for a resolve, I... See more
Company replied
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I bought a bed that is (was) light grey in colour. After 7 months random yellow discolouration/stains started to appear all over the wood frame. When I sent them pictures and request for a resolve, I... See more
Company replied
Bought a leather couch which was on sale for $3400,after a couple of months the cushions didn't hold up,after sitting for approx 15minutes you could feel the wooden frame on your backside.We informed... See more
Company replied
there were fast to take my money plus delivery charge and tell me that product would arrive in store in one, two days,only to find out it could take as long as five days. salesman was fairly new and f... See more
Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when... See more
Tepperman's is a full service family owned and operated furniture, mattress, appliance and electronics retailer serving Southwestern Ontario, with locations in Windsor, London, Chatham, Sarnia, Kitchener-Waterloo, Hamilton, and St. Catharines to serve your home furnishing needs.
2595 Ouellette Avenue, N8X 4V8, Windsor, Canada
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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The delivery guys knocked two hooks off of my front chandelier as they were bringing the sofa in I called three weeks later I still haven't heard back from anybody really really bad customer service I would never shop there again

Reply from Tepperman's Home Furnishings
Purchased a bed frame, looked great on display. However, it was the floor model and perhaps receiving a modest discount made me excited about it. This was short lived once it was delivered. Taken apart, most likely by someone who’s blind. Thus trying to assemble it made it virtually impossible. No hardware, broken pieces, no instructions. I put it together with some help from the internet. But finding after a month that this was a lemon for a bed frame. Perhaps brand new it would be good. I will definitely hard look at the items I am purchasing from here in the future. Plus they forgot my pillows for my couch and then called me to pick them up.
We always have great service. Delivery guys are great.

Reply from Tepperman's Home Furnishings
Bought twin beds for my daughters and when they arrived one was scratched up and a thin layer of the wood came off with the paint.

Reply from Tepperman's Home Furnishings
Excellent service, fast delivery and easy to deal with. Who could ask for more?

Reply from Tepperman's Home Furnishings
My sales person was the best. However my experience with the first 2 delivery people put me off to where I will never deal with u again. Spending over 10000$ was a bad idea with your company.

Reply from Tepperman's Home Furnishings
Confusion regarding the Outlet! Got a letter about a sale at Teppermans but when I went was told the sale didn’t apply to the Outlet! I complained, brought in the letter and got my discount! Very misleading advertising even though I was told that they did say that in the fine print which needed a magnifying glass to read it!

Reply from Tepperman's Home Furnishings
Excellent service. Our sales man Bernie westfall in your new Ancaster store went out of his way to make our sales experience satisfying.

Reply from Tepperman's Home Furnishings
we are very pleased with the service and products we purchased.

Reply from Tepperman's Home Furnishings
We just bought a new fridge from Tepperman'sand our experience was superb!!! Doug was amazing and so very patient with us. I can't wait to come back to get the matching stove! Thank you so much Doug.
We've been dealing with Tepperman's for years. It's nice we have an account so when we want or need something there's no hit our credit. Love the No Payments, No Interest!!

Reply from Tepperman's Home Furnishings
No follow up when I was told to expect one. No filter in fridge and instead of them bringing one to me, I had to go out of my way to pick it up ( which wasn’t convenient), I had to go of my way to rush and pick it up. Dent in fridge that was not identified when I purchased it.
Excellent service. Very helpful staff driven to get us our best price!
Always get fantastic service and get variety of choices
Great service and delivery and set up was EARLY.

Reply from Tepperman's Home Furnishings
Our salesman was very good and really helped if we asked something and he wasn’t sure he looked it up. We were very happy at that time but during the week we called 3 times about the delivery and each time we left a message for Niko but he never returned our calls that was very disappointing and soured what would have been a 5 star review.
Gord, the salesman, is great. We toured several stores that day and none of the others gave us the time of day. Gord gave us lots of time even though we said that we were just looking. I dropped a star as the delivery was less than perfect. They set the washer and dryer on the pedestals and left. They didn’t bother to level it etc. I worry about what would happen to an older person who wouldn’t be able to finish the setup. Also, there are bizarre rules about buying new of everything and having nothing included and no discount for buying a pair. To add to it, the appliances went on sale even farther just days after we purchased them. I would hesitate before buying at Teppermans again.
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