Tesco Ireland Reviews 574

I’ve used all the delivery and click and collect services since 2014. I keep going back to Tesco, they are reliable. The click and collect set up in Clare hall is ideal, similar to a drive through and the staff are brilliant. It’s is usually Anthony (Anto) that’s on the kiosk and he is quick and efficient and keeps the line moving along to ensure everyone gets their shopping swiftly. There are three bays and I have never waited more than a couple of minutes. I have moved house and have closer Tesco and other shops but keep returning to Tesco Clarehall.

I shop in Tesco Terenure regularly, but the bottle return machine is almost always out of order. It’s honestly becoming a joke at this stage. Every time I bring back bottles, I end up having to take them home again because the machine isn’t working.

For a busy store, you’d expect something like this to be maintained properly. It’s really inconvenient and defeats the whole purpose of the return scheme. Staff are generally fine, but this issue keeps happening and doesn’t seem to get fixed long-term.

Sort it out please—people rely on it.

Very dissatisfied with Tesco customer service. I have been selected “randomly” for a FULL scan check for the past 4 Saturdays! Obviously a glitch in the system. But all they could say on repeat were their terms and conditions. No manager would speak to me. So they have lost me as a customer - I have shopped there for the past 12 years or so- I am going back to SuperValu. Very disappointing.

Getting over-65 deliveries for 10 years.
Out of 1000s of items maybe 3 mistakes.
This is an astonishing achievement.

Of course the majority of Tesco stock is rubbish, and some is disgusting, like every chain, but that is not the local staff’s fault, and I try not to buy it.

I have time to check ingredients online, which is difficult in-store, deliberately obscure. Marketing 101: Half your customers are stupid, a quarter cannot read well anyway, and probably 90% of shoppers are swayed by emotion not logic. (See Politics 101.)

I don’t mind the horse-meat: it’s the additives and the palm oil, the added sugar and water that offend. Also plastic clothes.

Today I visited Tesco and was looking for a specific item I was excited to try. When I approached a member of staff for assistance, I was met with a dismissive and rude response. Rather than helping me locate the product, the employee made it clear that they had no interest in assisting me whatsoever. This kind of attitude is completely unacceptable, especially from someone whose role involves serving customers. I left feeling disrespected and disappointed. I expect a basic level of courtesy and helpfulness from staff, and this experience fell far short of that standard

On 31st night I went to Paul Street Tesco, Cork, Tesco code 3505 for baby milk. They shut down the door 30mins prior the actual time. They were stoping people to get in store standing outside of the side door of the shopping centre. When I request them they replied there’s much people inside so they are not letting anyone in. They supposed to close at 8pm but they closed at 7.30pm. Tesco Supervisor and shopping centre Security was very rude.

Just left the store in ballincollig what a nasty piece of work the ginger haired lady sticking her nose in at the till while I was been served ,was trying to explain to the nice lady serving me I was being overcharged ,but the till can't be wrong .let's see it started out at 36.50,I said to the lady that's wrong so she checked came back and it was the 12.69,I again explained to her it was still to much(math been my best subject in school]the real total was 11.51 including the bottle deposit[it was 9 pack of water 2.69,the ginger member of staff started to get all excited when I said it seems to be always the same when I come into this store ,the till is not right ,prices are not right ,she didn't like it when someone spoke to her and pointed out the obvious, started been cheeky said she was getting the manager, so to stop this in it's tracks I left as I had a sensitive purchase and felt very embarrassed, I will never shop in any Tesco again and will do my utmost to get my family and friends to boycott tesco .because people tap now they never know if the price is right and seldom check where does the law stand on this subject and what is the recourse to prevent large stores overcharging customers.

What a disaster Tesco had come to be, done my shopping today at approx 5pm in ballinasloe store,place was packed,and yet only one till open,same at Xpress check out, attendant was rude and obnoxious,and had no customer experience whatsoever, disgusting disgraceful, carry on from such a huge shopping chain such as this,to mean to pay for staff in my view, will never ever shop in this dump again, good bye Tesco, hello SuperValu.

Been left waiting for delivery twice and it never came.
First time they said the driver couldn’t find me, but they never even called to meet them.
Second time, the payment didn’t come through, I’ve got in the app and did the payment, it came through.
Hours later, Tesco app was showing that the delivery wouldn’t be done cause of payment issues.
Customer service was useless both times, not offering a new plausible time slot.

A really outstanding customer service from a lovely, kind, pleasant lady at Tesco Shopping Centre Galway on the Headfird Road. I could not access my club card and Yvonne, cashier at the Tesco clothes and Electrical was an outstanding help, charging my phone, so I coukd access y Tesco clubcard. I got this lady's name as Yvonne and I hope she is recognised by Tesco as a real example of the kind of customer service you simply do not get anymore. Thank you so much for making my day Yvonne.

Contacted Tesco to advise a product had been out of stock for a while and was advised it was not being stocked due to poor sales. They arranged for a delivery of the product to my local store and it arrived within 2 working days. Cannot ask for better service. Thank you so much

Security guard kick us out for no reason we try to go into the shop we did nothing we told them it wasn’t us. We didn’t do anything and we even said to check cameras in case they mixed us up with someone else they didn’t let us in and kick us out. And my mother was very disappointed didn’t get her the groceries. She asked.for

Offers at the shelves don't equate at the checkout despite having a club card. Happens much too often.

My biggest problem is that on going through My Favourites which are the items I most frequently buy about 50 to 60% of the items are either unavailable or no longer part of the Tesco Range. I find this infuriating because it means I have to do a second shop i.e. go to the butchers or Dunnes Stores for the items that are missing.

I shopped in Tesco Express in Fairview today; Helen, the shop assistant, was very helpful and went above and beyond to be of assistance.

Tesco's made their online delivery absolutely useless. I used to order large amounts and now the quantity has a maximum amount of items , you just lost a customer. I order of supermarkets like Dunnes and SuperValu that don't have a maximum. Your online delivery is not helping anymore in any aspect absolutely stupid......

I was informed by your support team that my Whoosh order had been left at the fire exit on the wet floor. When I went to check this location immediately after the call, there was no delivery there.

I’m very concerned about this-if the order is meant to be handed over securely, why is a delivery code required to give to the driver, if they are going to leave the bags unattended outside on the street?

Leaving groceries at a fire exit, on a wet floor, without confirming receipt using the code is not acceptable.

Tesco shouldn’t allow this, I asked a refund and I’m never gonna order from Tesco again.

Price gouging at its finest. Tesco make hundreds millions each year to add to their billions in profit by selling your data. If you think for a second you're getting a good deal you're wrong. Always plenty of staff standing around in stores and never enough tills open because they want to herd you to the self scan till like sheep and make you do the work yourself. Just remember you're better than that and deserve more.

Fingers smell like used car tyres/rubber/synthetic who knows what after detaching the leafs(specifically fingers used for that) and eating "Tesco Strawberry 227G" ? Seriously, what's on or in it ??? I will never get any "fresh fruits" from you again.