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Tesco Insurance Reviews 24,994

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and competitive pricing, often finding better rates than elsewhere. People appreciate the knowledgeable and helpful staff, noting that interactions are pleasant and efficient. The user experience, particularly on the website, is consistently described as easy to navigate and straightforward. However, some customers also noted that prices can increase significantly upon renewal, and a few people reported issues with logging into their accounts or with specific policy coverages.

What people talk about most

Price

Reviewers highlight positive aspects of price. Many customers found the annual premiums to be reasonable and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Consumers find service to be positive. Many reviewers praise the quick, efficient, and easy service, with... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

User experience

Clients share positive opinions on user experience. Many customers found the website easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had no issues with Tesco home insurance or pet insurance. I hadn’t made a claim regarding either policies but the prices had gone up ridiculously. Due to this Tesco have lost my business for both po... See more

Company replied

Rated 5 out of 5 stars

All i want is a cheap or reasonable price for insurance for me and my partner, why should we be punished for other people's mistakes, we have had no accidents etc and yet our insurance went through th... See more

Company replied

Rated 5 out of 5 stars

I renewed my car insurance mainly because the annual premium was significantly reduced. I couldn’t believe it, phoned them and spoke to a really pleasant lady called Cora , she answered my questions p... See more

Company replied

Rated 5 out of 5 stars

The price Tesco insurance was offering was better than comparison websites. The website was easy to use and fill in all the required details. The packages were clearly laid out with the prices for eac... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Life Insurance Agency
  5. Pet Insurance Company
  6. Travel Insurance Company

About Tesco Insurance

Written by the company

Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.

Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

I changed my car and had the car…

I changed my car and had the car insurance changed over to the new one. That kept the Tesco insurance without changing provider. The cost for the new car was minimal considering it was a more expensive machine. The Tesco Rep was spot on. Recommended.

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi there

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Nice and efficient

Good service easy process

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Anthony

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Very good service

Very good service

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Jacky

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Excellent easy access to policies…

Excellent easy access to policies available for individual needs and added bonus discount for clubcard account holders. Perfect price for our personal car insurance needed.

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Helen

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars
Tesco Insurance logo

Reply from Tesco Insurance

Hi Pamela

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Easy to use web site

Easy to use web site, fair price

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Karen

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Ease of getting insurance cover

Ease of getting insurance cover, cheaper than my present insurer

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Graham

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Very approachable

Very approachable. Human basically.

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Gerard

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Tesco Home Insurance is worthy of a visit

Notification from Tesco and the policy requirements met all my expectations and the price was amazing

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Janet

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Easy informative and well explained at…

Easy informative and well explained at what we were buying

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Susan

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Excellent service

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi David

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 3 out of 5 stars

The confusion of having two policies…

The confusion of having two policies with you and needing a second e mail to get the policy details

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Harriet

Thank you for your review. We’re sorry to hear there was some confusion with your policies and receiving your documents. We understand how important clear communication is, and your feedback will be shared with the team so we can improve. If there’s anything further we can help with, please don’t hesitate to get in touch.

The Tesco Insurance Team

Rated 5 out of 5 stars

Been with Tesco’s for years very easy…

Been with Tesco’s for years very easy to update on their website change my car took about 10 minutes brilliant service very competitive prices

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Pauline

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 3 out of 5 stars

I liked car insurance were every little saving helps the ease off applying for the…

I liked the ease off applying for the insurance the cost had a lot to do with things it wasn’t the cheapest but it wasn’t the dearest either

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Roy

Thank you for your review. We’re pleased to hear you found the application process easy and that our pricing offered good value. We understand how important it is to strike the right balance between cost and cover. Your feedback is appreciated and will be shared with the team as we continue to improve.

The Tesco Insurance Team

Rated 5 out of 5 stars

I really appreciate the customer…Tesco insurance offers

I really appreciate the customer service offered. It's great being able to talk to a person, explain what I require. The team have always been professional, polite and responsive

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Pamala

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 1 out of 5 stars

Unable to access Tesco insurance policies -again!

Unable to access both my Home and Car policies since Tesco merged their Clubcard and Insurance systems. Tesco keeps sending me emails saying I can logon to my policies but when I try it ALWAYS says "unable to find you policy, try again,,,again,,,again". Even aftera 45 minute call to an attendant she was unable to resolve the porblem. Goodbye Tesco Insurance!

May 26, 2026

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