Jenna at your Irlam store is absolutely amazing. Incredible customer service throughout nothing was too much trouble. She took her time & really helped me sort out two mobiles. I noticed her acknowled... See more
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Robert at the Sprowston Norwich Extra was extremely helpful to both me & my elderly Mum. He helped me find a new phone easily & a good price on the contract too. After helping me, he also helped my Mu... See more
I recently joined Tesco Mobile sim only deal, my experience was superb right from the beginning till end , they guided me at each and every step with patience and whole process was smooth. Their custo... See more
Normally a daunting experience changing phones as all the information has to be transferred onto the new device. Not everyone’s favourite pastime. But I was extremely impressed with how I was... See more
Company details
About Tesco Mobile UK
Written by the company
About Tesco Mobile.
Welcome to Supermarket Mobile
This is the place where over 5 million customers come to enjoy our award-winning network. Why? We think like a supermarket, so you’ll always get great value, whether that’s on your coverage (we keep you connected across 99% of the UK on 4G); your phone (we give you Clubcard Prices, so you can get the phone you want for less); or your plan (we freeze your basic monthly usage price for the length of your contract when you take out a Clubcard Price deal).
We care for human connection and keep our customers at the heart of everything we do. That’s why being helpful is our bread and butter. After all, every little helps.
Supermarket MobileSuper speeds, clear connection
We share O2’s network, giving you 99% coverage across the UK on 4G – so there'll be no searching for signal. Plus, you can take it to the next level with the roll-out of 5G, meaning an even faster, even more reliable connection.
Coverage checkerSpend less with Clubcard
No other network gives you a Clubcard point for every £1 you spend, so you can save on your monthly phone bill or the cost of your dream phone. And with our exclusive Clubcard Prices, you have the power to instantly lower prices.
Clubcard benefitsPutting you in control
With our Anytime Upgrade Flex contracts, you decide how long you want to spread the cost of your phone, and you can chop and change your monthly data as often as you like – it’s totally up to you. Our plans are as flexible as our spaghetti.
flexible plans
The proof is in the pudding
At the 2024 Uswitch Telecoms Awards, we were really proud to be named Network of the Year, Best Network for Customer Service (for the third year in a row) and Best Handset Contract Network. And we’re rated as ‘Excellent’ on Trustpilot.
Awards & reviewsInstantly lower prices with Clubcard
Written by the company
- Unleash the power of Clubcard Prices
- With Clubcard Prices, you have the power to instantly lower prices, so you can bag sweet deals on pay monthly and SIM free phones, as well as SIMs, tablets and accessories. That’s instant savings across products, from the latest phones to your everyday fruit and veg, exclusively for Tesco Clubcard members. Don’t have a Clubcard yet? No problem – it’s free, quick and easy to join.
Clubcard Prices – Frozen for your contract
Shopping in the frozen aisle
We know how important it is to offer you frozen prices and we’re proud to be one of the only networks to do this. So, if you take out one of our exclusive Clubcard Price deals on a pay monthly phone or SIM only contract, you won’t need to worry about your bill going up mid-contract – because we promise to freeze your basic monthly usage price for the length of your contract.
Contact info
Shire Park, AL7 1GA, Welwyn Garden City, United Kingdom
- https://www.tescomobile.com/contact-us
- tescomobile.com
4.2
Great
83K reviews
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Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. Very good offers available. Friendly and courteous and listens to your requirements from a product.
April 16, 2026
Unprompted review
After shopping in Tesco Didsbury
After shopping in Tesco, Didsbury a was looking for a phone and an advisor name bill after explaining my. Required options showing the right phone for me.and set phone up transfering all my contracts and photos.and walking with out extremely happy.bill was extremely
Good and would recommend any body to ask for bill at. Tesco Didsbury. Phone stand in store.
April 16, 2026
Unprompted review
Great service always fantastic price…
Great service always fantastic price .keep up the great work
April 17, 2026
Unprompted review
Out of pocket and out of patience!!
My new mobile has been 'lost' by the courier. I phoned Tesco Mobile yesterday and was told a replacement would be sent out immediately. I have been paying a new higher tariff on a old phone that I can't use and explained this to Tesco Mobile. I also can't use any shopping Apps so am losing out twice over. 24 hours have passed and I still have not received any notification that the replacement phone has been dispatched.
April 10, 2026
Unprompted review
Fixed Frozen Price and good family…
Fixed Frozen Price and good family Budget. 50 pound Tesco voucher and i will use it for birthday treatment. Best way to improve the life quality and Tesco one of them to feed back community.
April 17, 2026
Unprompted review
Been with Tesco mobile for years
Been with Tesco mobile for years, don’t event thinking about swapping any time soon good value for money and superb support, for someone who like to travel across Europe and having free roaming at Tesco I can’t possibly find better offer than Tesco mobile. Fully recommended to everyone.
April 16, 2026
Unprompted review
Very happy with service and delivery I…new contract
Very happy with service and delivery I have had from Tesco Mobile
April 11, 2026
Unprompted review
Very easy to use
Very easy to use. Information readily available. Sorted my problem quite quickly.
April 17, 2026
Unprompted review
I finally decided to change to tesco…
I finally decided to change to tesco mobile and I must say I am very happy with my new sim contract. The staff were very helpful and made everything easy didn't take long at all. Wished I had moved years ago .
April 16, 2026
Unprompted review
I went to pay my bill on the app
I went to pay my bill on the app as I normally do when this time when I paid the Tesco system took three payments of me instead of one kept saying refresh as payment not received when I checked my bank app Tesco did take three payments instead of one and all I got off one of the live chat members to try the app later and refresh it again not helpful what's so ever .I am seriously considering my loyalty to Tesco mobile as that wasn't a great experience.
April 14, 2026
Unprompted review
Data for Europe
The sales team at the Tesco Mobile Shop were fantastic. Putting me at my ease and helping me to decide which product was right for me. They were very knowledgeable about a range of networks.
I wanted to improve my access to roaming data in Europe and Tesco Mobile does just that.
April 16, 2026
Unprompted review
Staff absolutely brilliant with 2…
Staff absolutely brilliant with 2 pensioners who are not tech savvy very patient and obliging should have gone to them years ago
April 17, 2026
Unprompted review
Mobile Upgrade
Sales Tech person was both knowledgeable and helpful. Transaction in good time.
April 15, 2026
Unprompted review
The best
Professional,knowledgeable,and extremely helpful and friendly
April 16, 2026
Unprompted review
Galleons Reach Tesco phone shop
The staff at the Galleons Reach Tesco phone shop were very helpful and friendly and made setting up my new SIM deal straightforward. I would recommend.
April 16, 2026
Unprompted review
Excellent Service
I'm on a SIM 2 year only contract with Tesco Mobile. Been very pleased and have just renewed over the phone for another 2 years. Excellent customer service via phone made it very easy.
April 17, 2026
Unprompted review
Very easy process from start to…
Very easy process from start to finish.excellent staff.
April 16, 2026
Unprompted review
Tesco Mobile is far better.
Tesco Mobile is far better than my last supplier - EE - as a mobile company supplier for ALL aspects.
April 17, 2026
Unprompted review
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