Tessa Alliance Reviews 

300
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the advisers are exceptionally patient, thoroughly knowledgeable, and completely free of any pushiness when explaining complex insurance options. People find the entire process remarkably smooth and completely stress-free from the very first contact. Consumers truly appreciate the personalized support and clear guidance provided during the transition between suppliers. Reviewers also point out significant financial savings, noting that tailored policies are secured at much lower costs than previous renewals. Clients feel confident in their final choices and strongly recommend these professional broker services for future healthcare needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, extensive product... See more

Service

People report positive experiences with service, highlighting exceptional support and guidance when finding... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are attentive,... See more

Price

Users describe positive interactions with price, noting that advisors successfully found competitive policies... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing great satisfaction with the helpful and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a bad few weeks with NHS, the service here was a massive dose of fresh air in this area of business. Absolute top quality, clear, layman communication and honest appraisal of pros and cons of va... See more

Rated 5 out of 5 stars

If you are looking for a company to help you journey through the health insurance world do not go any further. Aaron Jones from Tessa Alliance guided me through the changeover from my old cover which... See more

Rated 5 out of 5 stars

We were given Zain’s name by a relative who recommended him and we were not disappointed. He was vey helpful and knowledgeable and was able to find the right health policy which covered our needs. He... See more

Rated 5 out of 5 stars

The thought of changing providers had stopped me doing so earlier, because of the hassle involved. However, from the first contact with Aaron, I knew this wouldn't be the case with Tessa Alliance. A... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Life Insurance Agency
  5. Physician Referral Service
  6. Wellness Program

Written by the company

Tessa Alliance specialises in comparing health insurance plans. We're always committed to doing right by our customers and see them as the core of our business. Our approach to the comparison of health insurance never involves being pushy and hard sales tactics are never used. We won’t recommend a plan unless it is in the best interests of our customers. We recognise that each individual has unique healthcare needs. Our mission involves delivering personalised service at every step of the process from initial inquiries to policy selection and ongoing support. Your journey with us is marked by attention to detail and a genuine commitment to your satisfaction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

300 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(300)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

stumbled on this company whilst…

stumbled on this company whilst searching for private health insurance and despite being someone who generally runs with things solo, decided to give it a try. `I was very impressed by the knowledge and professionalism of the agent and the fast turn around of the quotes we discussed framed in the various options. It is a personal service. A rare thing in todays service sector. If you are looking for private health cover, I would highly recommend Tessa Alliance.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

We have been looking into Private…

We have been looking into Private Health Insurance. We had had quotes from various sources, but on contacting Tessa Alliance and discussing our needs with Zain Rameez we felt confident in proceeding with our Health Insurance. A lot was bought to our attention and explained in full.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Aaron…

My dealings with Aaron over the period of time have always been constructive. What was not understood has always been explained, timings in terms of replies have always been prompt. The process precise, dealt with and executed.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Top class experience

After a bad few weeks with NHS, the service here was a massive dose of fresh air in this area of business. Absolute top quality, clear, layman communication and honest appraisal of pros and cons of various providers. Zain and his colleagues make this process simple to understand by clearly articulating what all the jargon means. Go to top of class people.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

New Health Cover

Aaron Jones was an excellent adviser who couldn't have been more thorough in guiding me through the process of finding a new health provider after a disappointing renewal price from Aviva. He was patient and told me quite clearly of the Pros and Cons of certain aspects of potential policies. I am sure the new policy with Vitality Health is satisfactorily tailored to my needs. Thank you Aaron.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

We were impressed by Zain

We were impressed by Zain. He had made a note to follow up on a review we had undertaken last year. He was able to explain the options which were available to us clearly and with great patience. We believe we have benefited from his expertise and that he has recommended the right policy for us.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

We found Tessa Alliance via an internet…

We found Tessa Alliance via an internet search as we were looking for private medical insurance and the reviews were good. Aaron Jones was excellent at explaining options from the top providers, had detailed knowledge and was able to find a suitable match for our specific requirements. There was no pressure and they provided a very helpful broker service with no extra cost for the customer.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to find the right insurance for me with help from an experienced and excellent expert from Tessa Alliance.

I’ve just switched my medical insurance provider from Aviva to Exeter, and I have to say a huge thank you to Aaron Jones from Tessa Alliance for making the whole process so clear and stress-free.

After years of feeling in the dark about health insurance — and just accepting the annual premium increases — Aaron took the time to explain everything in simple, easy-to-understand terms. He broke down the fine print, including things like moratoriums, which I had never really understood before.

What really stood out was how knowledgeable, patient, and genuine he was. There was absolutely no pressure — he just explained the facts and let me make my own decision. Thanks to him, I finally feel confident that I’ve made a well-informed choice.

I’d highly recommend Aaron Jones at Tessa Alliance to anyone who feels unsure about their current health insurance or wants clear, honest advice.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

The gold standard of customer service

I am so pleased to have discovered the value offered by this company during the renewals process. Aaron Jones is an accomplished practitioner of health insurance solutions and a worthy ambassador of the company. He crafted a solution with a different leading health insurance company with enhanced cover at a lower premium. Add to this their add on services of renewals support and claims services and my decision was easy to make. I would recommend his professional and personable services to anyone looking at renewal options or seeking to starting private heath insurance for the first time.

October 2, 2025
Unprompted review

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