Test Iq Online Reviews 617

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing discrepancies in charges and unexpected fees. Customers also felt the pricing was unclear, often discovering additional costs after an initial low payment. The subscription model was a major point of contention, with many reporting issues with the subscription process or difficulty understanding the terms. Reviewers also found the website to be confusing and difficult to navigate, making it difficult to understand the true costs. Furthermore, consumers reported significant issues with refunds, struggling to get their money back for unwanted services.

What people talk about most

Payment

Clients express concerns regarding payment, with many reporting charges and subscriptions they do not recall... See more

Price

Users describe negative interactions with price, frequently reporting unexpected charges after being led to... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many report unexpected... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report being charged unexpectedly,... See more

Refund

People express significant dissatisfaction with the refund process. Many consumers report difficulties in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I've been charged 2 months at $24.99 and never even took an IQ test or requested services. On my debit card it says testor-iq-app as the company billing me, but I can't find that exact business name... See more

Rated 1 out of 5 stars

This is a con. Testora OFFERS a free IQ test, but having wasted our time then demands money for the result. It is a garbage test as well, all geometric designs, nearly NO math at all, and absolutely n... See more

Rated 1 out of 5 stars

I've never left a review on this site before but these scumbags deserve the 1 star for their slimy behaviour. Made me think I was paying a one off payment of £1 for an IQ test only for me to be charge... See more

Rated 1 out of 5 stars

This is a total scam. My free IQ test ha cost me over EUR 250 so far in unauthorized charges. I’ve had to cancel my card and initiate a fraud investigation of this company. Don’t get involved with t... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

617 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I don't mind if they refund the money…

I don't mind if they refund the money fast. this service is deceptive and praying on ppl that dont check they payments online.

They create an account with not asking for password, if you pay $0.50 48 hours after they charge you $47 they never tell you you have an account or you are in trial.

this is very shady behaviour

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with the support team. I accidentally purchased a monthly IQ test pack instead of a single test due to a misunderstanding on my part. Thankfully, when I reached out to the company, they were incredibly understanding and promptly processed my refund.

Their customer service was not only efficient but also courteous, making the entire experience much easier for me. I truly appreciate their willingness to help and resolve my issue without any hassle. Thank you for your excellent support!

March 3, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you so much for your kind words and for taking the time to share your experience. We’re really glad to hear that our support team was able to assist you quickly and that the situation was resolved to your satisfaction.

Providing clear, helpful, and understanding support is our priority, and it's always rewarding to know it made a difference. If you ever need anything else, don’t hesitate to reach out to us at contact@test-iq-online.com.

Best regards,
Emma – Test IQ Online Team

Rated 4 out of 5 stars

I didnt check properly on what i was…

I didnt check properly on what i was…
I didnt check properly on what i was buying, and i didnt realize i was buying a subscription, but the staff team was super kind and refunded me asap, its my fault that i didnt read correctly.

July 15, 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your honest feedback. We truly appreciate your understanding and are glad to hear that our support team was able to assist you quickly.

We always aim to handle these situations with care and transparency, and we’re happy that you were satisfied with the resolution. If you ever need further assistance, don’t hesitate to reach out to us at contact@test-iq-online.com.

Best regards,
Emma – Test IQ Online Team

Rated 5 out of 5 stars

Im a poor student

Im a poor student. They took the money away from me but understood their mistake and gave the money back. I decided not to sue them :)

March 4, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your message — and for your sense of humor! 😊

We’re glad we were able to resolve the issue and issue your refund quickly. Our goal is to treat every situation with understanding and fairness, and we truly appreciate your patience.

If you ever need further assistance, feel free to reach out at contact@test-iq-online.com — we’re here to help.

Best regards,
Emma – Test IQ Online Team

Rated 5 out of 5 stars

Very good support team

Very good support team. I was mistakenly buying one iq-test but, since i didn’t read correctly i accidentally bought the month pack, but for my luck this company did refund me when i politely asked for them. Thank you!

March 6, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your kind words! We're glad to hear that our support team was able to assist you and that your refund was processed smoothly.

We understand that misunderstandings can happen, and we’re always here to help resolve them quickly and fairly. If you ever need anything else, feel free to reach out to us at contact@test-iq-online.com.

Best regards,
Emma – Test IQ Online Team

Rated 4 out of 5 stars

I didnt check properly on what i was…

I didnt check properly on what i was buying, and i didnt realize i was buying a subscription, but the staff team was super kind and refunded me asap, its my fault that i didnt read correctly.

February 11, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your honest feedback. We appreciate your understanding and are glad to hear that our support team was able to assist you promptly with your refund.

We always strive to ensure transparency in our subscription process, and we continuously work to improve communication for our users. If you ever need any further assistance, feel free to reach out to us at contact@test-iq-online.com.

Best regards,
Emma – Test IQ Online Team

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, the Customer Service is really on top!

January 27, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello ,

Thank you for your kind words! We’re delighted to hear that you had a great experience with our customer service team.

Your satisfaction is our priority, and we truly appreciate your feedback. If you ever need any assistance in the future, feel free to reach out to us at contact@test-iq-online.com.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

Scam!

Scam!! Stay away!!! They charge you without letting you know!!

January 25, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your feedback.

We would like to clarify that our €0.50 trial provides full access to our services for 48 hours. As stated during registration and in our terms and conditions, the trial automatically converts into a €47.90 monthly subscription if it is not canceled before the trial period ends.

If you believe there was a misunderstanding or have any concerns, please contact us at contact@test-iq-online.com. We’ll review your case promptly and assist you in resolving the issue.

Best regards,
The Test IQ Online Team

Rated 5 out of 5 stars

Good service

5 star for customer service who were very helpful

January 10, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you so much for your positive feedback! We’re delighted to hear that our customer service team was able to assist you effectively.

Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need further assistance, don’t hesitate to reach out to us at contact@test-iq-online.com.

Best regards,
The Test IQ Online Team

Rated 2 out of 5 stars

Very bad experience but I was refunded asap

You are tricked to do the test that is as random as any test you can find in the internet. And as many say here it was never clear that you subscribe to a monthly payment. There was no subscription notification, no notification before withdrawing the money, they do all they can to hide it.
BUT: I have to say that they refunded me immediately after I sent an email without any discussion and the same day. That is why they get the second star, although the product definitely does not worth more than one

January 5, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for sharing your experience.

We regret that our service did not meet your expectations and that the subscription terms were not as clear as you expected. The information is included during the registration process and in our terms and conditions.

We are pleased to hear that your refund was processed quickly and to your satisfaction.
If you have any further questions or concerns, feel free to reach out to us at contact@test-iq-online.com.

Best regards,
The Test IQ Online Team

Rated 5 out of 5 stars

My money was taken and my intention was…

My money was taken and my intention was to change the card, but I sent them an email in which I complained that I did not want their services and that there was a mistake (the same day). My money was returned very quickly. Every cent has been returned. I give 5 for support.

December 27, 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your feedback and for sharing your experience. We’re glad to hear that your issue was resolved promptly and that our support team was able to assist you effectively.

Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, don’t hesitate to contact us at contact@test-iq-online.com.

Best regards,
The Test IQ Online Team

Rated 5 out of 5 stars

I did the test and then i payed the 50…

I did the test and then i payed the 50 cents like everbody. And sinvce i dont read the terms of service and things like that like almost everybody when buying something even if I should, I didnt know that this was just a 48 hour trial. After this I was charged 47.90 and when I got the notification I got scared. I looked up the website and then I went to look into the information about the subcsription. When I saw it I thought that they are just scammers and I will never be able to see my money ever again because honestly they haev every right to keep it since it was written in there and when you buy something you have to agree to it even if you dont read it. After this I gave it a shot and contacted them via email, I asked for a refund, but I thought i will never hear back from them. However they responded in 2 hours an told me that they had already sent me the money back and I should get them in 5-10 days. It came back in 20 minutes after the email I received. Honestly I think that this is just a genuine company.

January 3, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for sharing your detailed experience. We truly appreciate your understanding and the kind words about our support team.

We’re glad that your refund request was handled promptly and that your issue was resolved to your satisfaction.

If you ever have further questions or need assistance, please don’t hesitate to contact us at contact@test-iq-online.com. We’re here to help.

Best regards,
The Test IQ Online Team

Rated 5 out of 5 stars

Fair Solution

January 3, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your feedback. We’re glad to hear that you were satisfied with the solution provided.

If you have any further questions or need assistance in the future, feel free to reach out to us at contact@test-iq-online.com. We’re here to help.

Best regards,
The Test IQ Online Team

Rated 5 out of 5 stars

Fair and Transparent Resolution – A Standout Company

I had a misunderstanding regarding a subscription with this company. Like many services, they use a trial offer model where the subscription automatically renews if not canceled within 48 hours. Unfortunately, I missed this detail and was charged €47.90.

However, unlike other companies that refuse refunds or hide behind vague policies, this company handled my issue with professionalism and integrity. Upon reaching out, they quickly clarified the situation, canceled my subscription, and initiated a full refund. The funds were back in my account within the promised 5-10 days.

This is a refreshing departure from other companies in this space that often mislead customers and refuse to make things right. Their transparent communication and willingness to resolve my concern show that they value their customers.

If you’re considering using their services, rest assured that they handle issues fairly and won’t leave you feeling scammed if something goes wrong. I greatly appreciate their honesty and prompt resolution!

January 1, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for taking the time to share your experience and for your thoughtful feedback.

At Test IQ Online, we strive to provide clear communication and to handle customer concerns with professionalism and fairness. Your kind words about our service and support team mean a lot to us, and we’re glad we could meet your expectations.

If you have any further questions or need assistance in the future, please don’t hesitate to contact us at contact@test-iq-online.com.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

I was a victim of these scammers, they withdrew over 1500 euros

I was a victim of these scammers. They withdrew over 1500 Euros over 30 transactions. I didn't reviewed my bank account last year due to sickness. Look at their company registration, it says: Uniic Limited, no name of any shareholder or CEO, the company name was changed several times and under the given address in London there is a co-working space registered. Luckily, I have my own company and legal team and will hunt them down if I don't get my money back.

December 31, 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello Thila,

We are truly sorry to hear about your experience and the distress it has caused. Please know that we take such matters very seriously and want to assist you in resolving this situation.

We kindly ask you to contact us directly at contact@test-iq-online.com, providing the details of your account and the transactions in question. Our team will prioritize your case, thoroughly investigate the issue, and work towards a resolution, including a refund if applicable.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

Scammers

Scammers. I paid 0,5€ to see the results and 3 days later they pulled 47,9€ from my account. Nowhere was it written that I made a subscription or something.

January 1, 2025
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

ello,

We are sorry to hear about your experience.

To clarify, our €0.50 trial offer provides full access to our services for 48 hours. As mentioned during the registration process and in our terms and conditions, the trial automatically converts into a €47.90 monthly subscription if not canceled before the trial period ends.

We encourage you to contact us at contact@test-iq-online.com. Please provide your account details, and we will promptly review your case to find a suitable solution.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

I almost fell for it, Do read the T&C

after doing the test you are invited to pay 50 cents to see the results, you automatically click the I READ THE TERMS AND CONDITIONS box. if you read the box it says it is a subscription and they will charge you 50$ after the 48 hours and so on. I guess most people do not read the T&C and many forget to cancel the subscription anyway.

December 31, 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

Thank you for your feedback. We strive to be as transparent as possible with our users, and we regret if the subscription details were not clear to you during the process.

To clarify, our €0.50 trial allows full access to our services for 48 hours. As indicated in the terms and conditions, which must be agreed to before proceeding, the trial converts to a monthly subscription of €47.90 if not canceled before the end of the trial period.

If you have any concerns or questions about your subscription, please contact us at contact@test-iq-online.com with your account details. We’ll review your case and assist you as quickly as possible.

Best regards,
The Test IQ Online Team

Rated 1 out of 5 stars

Disgusting scammers

Scammers - they never mention a subscription which is activated 24 hours after you purchase a service from them - again, there is nowhere subscription mentioned which cost you 47.50 EUR.

These are bastards should be jailed for life.

EDIT: You are giving the same sample replies on reivews - including this one - just to make an impression you are a legitimate business - and yet you are still continuing the scamming excercise on your website and you never got back to me despite I contacted your customer care. Hopefully someone will go after you and you end up where you belong - in jail.

December 30, 2024
Unprompted review
Test Iq Online logo

Reply from Test Iq Online

Hello,

We are sorry to hear about your experience and the frustration it has caused you.

To clarify, our €0.50 trial provides full access to our services for 48 hours. As stated during the registration process and in our terms and conditions, the trial automatically converts into a €47.90 monthly subscription if not canceled before the trial period ends.

Please contact us directly at contact@test-iq-online.com and we will promptly review your case and assist you in resolving the matter.

Best regards,
The Test IQ Online Team

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