It was challenging but well prepared, the only dilemma is that for those that a slow in reading will miss great opportunities. At the end of the day even slow or careful readers are capable of working... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently completed some of the TestGorilla assessments, and they really stood out compared to others I’ve taken. The tasks were clearly relevant to the role, and the feedback felt accurate and usefu... See more
The experience was great but some basic aspects should be amend. The questionnaire should be related to basic or 70% oriented tagged to job specialization. It gives deep insights of the person a... See more
Company replied
It was amazing! From the kind and encouraging emails, explaining everything step by step really eased me of how stressed I was feeling before I took my own test. The breaks in between and literally ju... See more
Company replied
Company details
Written by the company
TestGorilla is a leading skills-based talent discovery platform that combines sourcing, screening, and scientifically-validated assessments to reveal the complete picture of each candidate before the first interview starts. Unlike hiring tools that focus on experience and rely on assumptions, TestGorilla surfaces the best and most relevant talent, giving teams the context they need to hire smarter, faster, and more fairly. Built for modern teams, TestGorilla gives you the data and tools you need to move beyond resumes and make smarter hiring decisions based on what candidates can actually do. The platform now goes beyond assessments and offers AI-powered talent sourcing, letting you connect with over two million skills-tested job seekers ready to match your open roles.
Contact info
Portugal
- testgorilla.com
3.8
Great
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 43% of negative reviews
Typically replies within 1 week
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Easy to understand the objectives
Easy to understand the objectives. Questions are inline with the jobdesk
August 23, 2025
Unprompted review
Reply from TestGorilla
Thanks for the feedback, Rahandri! We're glad to hear that you found the objectives easy to understand and the questions relevant to the job. We wish you the best!
Wonderful
The user interface was smooth and effortless. I haven't faced any issue while attempting the test.
August 27, 2025
Unprompted review
Reply from TestGorilla
Thanks for the feedback, Anam! We're happy to hear that you had a smooth and effortless experience with the user interface. We wish you the best!
Reply from TestGorilla
Thanks for the great feedback, Chikku! We're happy to hear you had a good experience. We wish you the best!
CARDTONIC ASSESSEMENT
the time for the assessement was too fast i was too time concious and its a bad one
August 27, 2025
Unprompted review
Reply from TestGorilla
Thanks for your feedback. We're glad you had a positive experience overall, but we understand that the time limit was a source of stress for you. We appreciate you sharing your thoughts as we work to improve the candidate experience. We wish you the best!
It was very good assessment but still…
It was very good assessment but still wants some time for doing some detailed questions, well it was a good experience, hopefully I will got shortlist.
August 24, 2025
Unprompted review
Reply from TestGorilla
Thanks for your feedback, Ali! We're glad to hear that you had a good experience overall. We understand that some questions can feel like they require more time, and we appreciate your suggestion. We wish you the best!
Time sensitive
Well I want to believe the time set was handled with real time settings because it was pretty fast plus most of the test questions had to be read out loud because well for me I wasn’t able to comprehend most of the logical questions reading it in my head. The interface was easy going and the experience is really user friendly.
August 23, 2025
Unprompted review
Reply from TestGorilla
Thanks for your feedback, Chimaroke! We're glad to hear that you found the interface user-friendly and the overall experience positive. We appreciate your insights on the real-time settings and your tips on reading questions aloud. We wish you the best!
all terms asked are related with the…
all terms asked are related with the position mention
August 20, 2025
Unprompted review
Reply from TestGorilla
Thanks for the great feedback, Glory! We're happy to hear that you found the questions relevant to the position. We wish you the best!
Desire to good fit in the 3D position to increase myself and obtain a different skill
well, Im a recently worker of PriceSmart where I knew a interest part of me how is customer service and importance of good attention with the person. Also I work in a bread factory obviously making different types of breads, cakes and all relationated with dough. Now, I'm interesting in the world of teeth and 3D designer because I have always liked the technology world and design and always looking ways to increase myself in a work-wolrd
August 26, 2025
Unprompted review
Reply from TestGorilla
Thanks for sharing your experience, Anthony! It's great to hear that you're so motivated to grow your skills and find a role that's a good fit for your passions. We believe that everyone should have the chance to show what they're truly capable of, and we're glad to be a part of your journey. We wish you the best!
Reply from TestGorilla
Thanks for the feedback, Adil! We're happy to hear that you had a very good experience. We wish you the best!
Reply from TestGorilla
Thanks for the feedback! We're happy to hear that your experience was exceptional. We wish you the best!
Very user-friendly and easy to access
Very user-friendly and easy to access
Great interface too
August 24, 2025
Unprompted review
Reply from TestGorilla
Thanks for the great feedback, Damilare! We're glad to hear that you found our platform user-friendly with a great interface. We wish you the best!
It may not generate work for us, but we gain experience conducting this type of survey.
The surveys are incredible. The truth is that they are quite useful and self-constructive. I feel they could improve on the topics of the questions, but everything else is very good.
August 26, 2025
Unprompted review
Reply from TestGorilla
Thanks for your feedback, Alejandro! We're so glad to hear that you found the assessments useful and self-constructive. We appreciate your suggestion about improving the topics of the questions, and we'll be sure to share that with our team. We wish you the best!
Its a good assessment experience
August 22, 2025
Unprompted review
Reply from TestGorilla
Thanks for the great feedback! We're glad to hear that you had a good assessment experience. We wish you the best!
Dissapintment
Everytime I do these tests, they appear manageable but when results come, I fail. How do you want us to answer them?
August 23, 2025
Unprompted review
Reply from TestGorilla
We're sorry to hear this was your experience, Frederick. We understand how disappointing it can be to feel that your performance on an assessment doesn't reflect your abilities. Assessments can sometimes feel different from traditional hiring processes, but our goal is to help employers make fairer, skills-based decisions.
We're always looking for ways to improve our platform, and your feedback is important to us. If you'd be willing to share more details about your experience, please feel free to reach out to our support team.
We wish you the best!
Avoid!
Avoid!
I have tested the assessment process for a reservation role tourism sector.
Only 17 applicants and for such a small amount HR is using this process was not good.
Test Gorilla is from Holland so they have other rules and collect a lot of data which is different for example in the UK.
It starts with the “ diversity inclusion “ questions including DOB. This leads quickly to age discrimination simply not ok. Asking for the full address is not ok because of privacy.
The main questions are very random not one for the sector and tourism can be more specific from geographic to more travel related.
During the assessment you lose interest quickly or a waste of my time thought and I don’t want to work for this company!
The people who create those questions have not explored industries enough.
The other thing is people do not believe in being tested with irrelevant questions.
Really disappointed but it’s mainly created by and for millennials.
GenZ will not put up with it and hopefully they have better ideas.
August 21, 2025
Unprompted review
Reply from TestGorilla
We're sorry to hear that this was your experience, and we appreciate you sharing your candid feedback. It sounds like you have some serious concerns about the assessment, and we want to address them.
We can assure you that our tests are designed to be a fair and unbiased way to assess a candidate's skills, not to discriminate. Our assessments are intended to be used as one part of a multifaceted recruitment process, not as a standalone measure. Employers use our assessments to get a fairer view of a candidate's skills. The decision to ask for personal information like age or address is made by the hiring company, and we recommend reaching out to them directly with your concerns about the hiring process.
We take great care to ensure our tests are relevant to the job. Our content is developed in conjunction with subject-matter experts and vetted with various sources, including industry manuals and official documentation. We also advocate that customers choose the tests most relevant to the particular job role they're hiring for.
We understand that you felt the test was a waste of your time. Our assessments are designed to be short and efficient while maintaining scientific rigor. The goal is to help you showcase your strengths and skills in a way that might not be apparent on a resume or in a traditional interview.
We value your feedback and will use it to improve the job seeker experience. Do consider reaching out with anything else you would like to share, our team values all the feedback we receive.
Highly deceptive pricing model with the…
Highly deceptive pricing model with the impression of monthly plans only to insist on annual with no ability to cancel. Beware of the much smaller font size used pointing this out.
August 26, 2025
Unprompted review
Reply from TestGorilla
We're sorry to hear about your experience. We aim for full transparency in all our dealings, and we clearly state on our pricing and checkout pages that our plans are an annual commitment, with the option to pay in monthly installments. We also send renewal reminders before the renewal date to ensure our customers have enough time to cancel. If there's anything else we can do to help, please feel free to reach out to our customer success team.
unfair subscriptions with 1 year lock…
unfair subscriptions with 1 year lock in even though I pay per month, won't cancel the subscription and the payments keep coming and won't pay back.
August 19, 2025
Unprompted review
Reply from TestGorilla
We're sorry to hear that you're unhappy with your subscription. We understand your frustration regarding the annual commitment and payments. Our Starter plan is a one-year commitment, and while we offer the convenience of monthly installments, it is not a month-to-month subscription. We also send out renewal reminders in advance so customers have ample time to cancel before their plan renews. If you'd like to discuss your specific situation, please reach out to our customer success team for support.
TestGorilla is the worst company on the…
TestGorilla is the worst company on the market providing assessment for hiring process. Their customer service team is a nightmare to deal with.
I don’t recommend using TestGorilla for your business. Hackerrank and other testing platforms are much better than this platform.
Test Gorrilla is an unethical business, only care about money.
August 18, 2025
Unprompted review
Reply from TestGorilla
We're sorry to hear that you're so disappointed with our platform and customer service. We understand your frustration, and we take your feedback seriously.
Our goal is to help businesses make better, skills-based hiring decisions. While we believe our platform is a powerful tool for this purpose, we respect that you may have found other platforms to be a better fit for your needs.
If you are a customer, our Starter plan is a one-year commitment, and we aim to be fully transparent about this on our pricing page and during checkout. We also send renewal reminders in advance to provide ample time for cancellation. If you would like to discuss your specific situation, please feel free to reach out to our customer success team for support.
Misleading Subscription Practices – Beware
We used TestGorilla for its assessments, which are decent overall—the platform is reasonably user-friendly, and the tests themselves are fine for basic screening.
However, the subscription and billing model is completely predatory. There is no option for monthly billing—only annual subscriptions, which auto-renew without clear reminders. When we tried to cancel, their system threw errors, and despite contacting support on the same day the renewal charge went through, they refused to issue a refund.
This kind of rigid, opaque billing policy is unacceptable, especially for a SaaS company. Charging hundreds or thousands with no refund recourse (even within hours of renewal) shows a lack of integrity. It feels like they rely on people forgetting or running into technical issues in order to secure another year of fees.
The product might be passable, but the lack of transparency and fairness around billing is a deal-breaker. Proceed with caution—or look elsewhere if you value flexible, customer-friendly service.
August 1, 2025
Unprompted review
Reply from TestGorilla
We are sorry to hear that this was your experience. We understand that a lack of flexibility around billing can be frustrating, and we appreciate you sharing your concerns.
Our plans are an annual commitment, but we do offer the option of paying in monthly installments. We aim to be fully transparent about this on our pricing and checkout pages. We also send renewal reminders before the renewal date to give customers plenty of time to cancel.
If you'd like to discuss your account, our customer success team is happy to help.
Unethical Auto-Renewal and Refusal to Refund
We had a deeply disappointing experience with TestGorilla.
Our annual subscription ($990) was auto-renewed without any clear notice, and we couldn’t access our account due to a login issue. As a result, we were unable to cancel on time.
We contacted support immediately after the charge, explained the situation, and asked for a refund. Despite the obvious context and our clean payment history, we received a generic refusal citing their “no refund” policy.
Their support team acknowledged the issue but refused to take responsibility. Even though they advertise fairness and transparency, in reality, they enforce rigid policies and ignore reasonable customer concerns.
If you’re a business looking for a reliable and ethical service — think twice before committing to TestGorilla. Once they get your money, don’t expect flexibility, fairness, or customer care.
We regret using this platform and strongly discourage others from doing the same.
July 19, 2025
Unprompted review
Reply from TestGorilla
We understand that an unexpected auto-renewal can be frustrating, especially when combined with technical issues. We want to be as clear and transparent as possible about our billing policies.
Our plans are an annual commitment. To help prevent unwanted renewals, we send reminders starting two months before the renewal date. We also aim to make our terms and conditions clear at the time of signup.
If there's anything we can do to assist with your account, please reach out to our team. We wish you the best.
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