Test Innovators Reviews 52

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, kindness, and deep knowledge, highlighting their ability to build confidence and tailor teaching methods to individual needs. Many people found the service to be outstanding, noting the effectiveness of the tutors in improving scores and understanding complex concepts. The user experience with the platform is frequently described as easy to use, with realistic practice tests and valuable detailed reports. Consumers are very satisfied with the product, emphasizing the comprehensive support provided through practice exercises, videos, and practice tests.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their patience,... See more

Service

Consumers find service to be positive, with many praising the effectiveness of the tutors. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the platform... See more

Product

Users describe positive interactions with the product. Many reviewers highlight its effectiveness for test... See more

Based on these reviews

Rated 5 out of 5 stars

My son had a tremendous experience with Test Innovators for the ISEE prep. It was our 2nd time around as my older son used Test Innovators as well a few years back with quite a bit of success. Taylo... See more

Rated 5 out of 5 stars

I have all my clients sign up for test innovators full package to prep for ISEE & SSAT. As a tutor, there’s only so much I can do during my one or two hours a week sessions, so that’s where Test Innov... See more

Rated 5 out of 5 stars

Emily, our son’s tutor, was always punctual and never canceled an appointment with us. She was kind and knowledgeable about all test areas for the ISEE test. She helped our son grasp new concepts and... See more

Rated 5 out of 5 stars

Emily M. worked with our daughter to prepare for the SSAT, and we are extremely happy with the outcome. Emily took true care to help our daughter gain confidence and master the concepts necessary for... See more


Company details

  1. Business Services

About Test Innovators

Written by the company

Test Innovators specializes in personalized test preparation for families, schools, and tutors. Full-length practice tests, immediate scoring, and actionable diagnostics.





Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 1 out of 5 stars

Literally changed my answer so I was wrong!!

So I accidentally did one practice test twice but on the first time I did it it literally changed my answer into a different one. I am really mad about this because my teacher recommended me to use this but it has turned out horrible.

July 21, 2022
Unprompted review
Test Innovators logo

Reply from Test Innovators

Hi Norah,

I want to assure you that our system does not change student answer choices on its own. On occasion, a spotty internet connection can cause issues. For example, if you change your answer choice on a question (like, from A to C) while your computer is having a hard time communicating with our server, our system may not be able to log that new answer choice before you end the section.

I've reached out to the email address on your SSAT practice account. Please follow up with me there so we can troubleshoot this issue. We have a support team available 7 days a week to answer questions or troubleshoot any tech issues that you run into. Negative reviews like this are damaging to our small team, and we greatly appreciate when our customers do us the courtesy of reaching out before publicly posting reviews.

Please reply to my email with the particular practice test, section, and question number, and we'll check our database logs to see what info our system received from your computer, and work on troubleshooting this with you further.

All the best,
-Geoff

Rated 5 out of 5 stars

Meghan Rocks!

We hired Test Innovators a mere five weeks before our daughter's ISEE exam after her score on a practice test left us all feeling a little anxious and concerned. Meghan jumped in, calmed our nerves and more importantly, laid out a very detailed plan for our daughter. She did not sugar coat the situation based on the small amount of prep time our daughter had before her exam. Meghan created a very intentional plan based on her evaluation of our daughter’s strengths and weaknesses, taking in to account the short amount of time our daughter had to prepare. Meghan was patient and accommodating. She was clear with her teaching methods and provided a timely recap of each session for additional study opportunities. Additionally, Meghan assigned homework based on our daughter's needs and held our daughter accountable. Meghan suggested follow up meetings with myself and my husband to periodically check in, share progress and suggest revisions to our plan based on our daughter's needs and progress. Even though it was a short and intense tutoring session over a five-week period, our daughter went in to her ISEE test feeling confident and prepared. The first thing she said after her test was, "I am SO glad I did tutoring!" Our daughter had to put in the work and make the effort, but she was tutored, coached and guided perfectly by Meghan. It was evident throughout the process Meghan cared about our daughter’s success and she had a vested interested in helping our daughter succeed. I only wish we connected with Meghan earlier! She is an amazing tutor, and we could not be happier with our experience. Our daughter saw great improvement in all areas over her initial practice test scores. We know Meghan is the reason our daughter was able to see the improvement she did, and my husband and I could not agree more – Test Innovators (and especially Meghan!) was worth the investment!

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Test Innovators, a fantastic experience!

Test Innovators and specifically, tutor Keely was worth every investment we made. Keely did an amazing job preparing our daughter for the ISEE exam as well as understanding her learning style. I was also impressed with Test Innovators ease of use on their site and all the many practice tests and homework practice options. Overall, we had a great experience with Test Innovators!

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Wish We Signed Up Sooner!

I can't recommend Test Innovators enough! We used other top-rated platforms to prepare for the middle school SSAT and were not making the progress and seeing improvements that we had hoped for. We signed up for the trial and after a couple of days of studying, we were already seeing movement in the right direction. We purchased the package and were thrilled with the platform itself, study recommendations, and reports.

After several weeks of practice with Test Innovators, we opted to utilize their tutoring services. This really put our son's performance over the top. His practice scores jumped 30%, landing him comfortably above the 80th percentile. His tutor, Meghan knew exactly where to push him and how to explain difficult concepts. Our son greatly enjoyed their time together. She was flexible with her schedule and replied promptly to emails/texts. She even checked in on him the evening prior to his test!

Our son earned an incredibly high score on his SSAT and we have Test Innovators and Meghan to thank. My only regret is not signing up with Test Innovators tutoring services sooner. Purchase it now, you won't be disappointed!

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Above expectations

We signed up our middle schooler for eight sessions with a test innovations tutor to improve ISEE scores in a six week period and the results were remarkable - our child's scores on the test brought her two to three stanines higher in every section! This was better than we could even imagine!

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Big Fan of Test Innovators and Thomas!

We are thrilled with the both the platform and the tutoring offered via Test Innovators. My daughter was intent on taking the ACT early in her junior year -- and taking it only once. She worked weekly with Thomas over the summer and he helped her stay on track with what to study; provided much appreciated positive reinforcement; and addressed all her questions in advance of their meetings. As a result, my daughter reached her target score after one test and is able to enjoy the rest of her junior year without the ACT hanging over her head!

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Kristain was a great and patient tutor…

Kristain was a great and patient tutor who made our son's sessions fun! He actually looked forward to the hour each week. On top of that, his scores really imporoved and we super pleased with the results. Thank you Test Innovators and Kristain!

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Program…user friendly!

My son used Test Innovators to study for his ISEE Test. I found that it was a quick user friendly way for him to identify gaps in his learning. The green, yellow and red color coding system made it very easy to prioritize the areas that he needed to spend time studying. He made significant improvements on his score and understanding after using this program. He is now preparing for the SATs and we are using this program to identify weak areas and areas that need to be reviewed 1-to - 1 with a tutor.

July 8, 2021
Unprompted review
Rated 1 out of 5 stars

It was…

It was soooooooooooooooooooooooooooooooooooooooooo awful. I would not let my kid be on it for another lesson.

July 7, 2021
Unprompted review
Test Innovators logo

Reply from Test Innovators

Hi Andrew, I'm not finding any past issues or support requests associated with your name. If you are having trouble with the Test Innovators platform or services, please reach out to us here at support@testinnovators.com.

Rated 1 out of 5 stars

Test Innovators is a horrible company…

Test Innovators is a horrible company that should be shut down the the BBB. They rush together the topic classes, load the kids down with tons of work without a clear explanation of the material. They quickly move on whether your child understands it or not. They are also not completely forthcoming about their partial refund offer. Do yourself a favor and hire a real tutor that you actually can get access to. This company is ineffective and dishonest.
**update 1 day later**
Now Test Innovators has chosen to discuss my child's performance and grades on a public forum. Gee Test Innovators, is this how tou honor your confidentiality agreement?? In an attempt to discourage me from telling our truth, you have grade shamed my child. Isnt your purpose to help children improve their scores? So why are you blaming my child rather your tutors? The real fact is, my child started the class already behind(because he was at camp) and test innovators knew that going in. They insisted that they would make an exception for his late assignment turn ins so that they could get us to sign up. Now that its time to refund what they promised, they have 100 reasons why they won't.
People who read this, please know that just as they came on here discussing my child's private business, to save their face, they will do the same with your child. Thus further proving my point that they are reckless and care nothing about the childs personal or academic success. Test Innovators is a money husting scam!

April 4, 2019
Unprompted review
Test Innovators logo

Reply from Test Innovators

Hi Scorpio68,

Thank you very much for participating in our SSAT & ISEE prep program for A Better Chance students last year, and I'm sorry that you were disappointed in the classes. I do want to clarify a couple of things with you.

As an incentive for students to be engaged in the program, families were offered a $60 partial refund for completion of all homework assignments and quizzes. We outlined this requirement to parents in writing prior to the start of the course (please reference the PDF titled "A Better Chance SSAT & ISEE Prep Program 2018" that you received by email on July 19, 2018), and our instructors reiterated this requirement in subsequent parent webinars. Unfortunately, your student had 9 incomplete homework assignments at the end of the course, so they were not eligible.

This was a fast-paced course designed to help students prepare for a very rigorous test, and we encouraged students to reach out after class if they had any trouble with concepts or in keeping up with the material. Based on our records for the class, it looks like your student unfortunately did not make use of this outside-of-class help. Overall, students who kept up with the program and completed all classwork saw a 14 percentile point improvement from their benchmark SSAT to their Fall 2018 SSAT test.

I want to remind you that you still have access to our ISEE and SSAT prep platforms through your registration for the course -- you can continue using those materials at ISEEpracticetest.com and SSATpracticetest.com.

If you have questions about this, feel free to give us a call at 1-800-280-1857 (you can ask for me) or email us at support@testinnovators.com.

-Geoff

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