Really disappointed with this company. I sent a test off for my husband which they said they didn’t receive. I sent a further test which was tracked by Royal Mail. Again they said they hadn’t receiv... See more
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Was speaking to lovely Jordan earlier today and she sent us are test results as we had waited around seven days and hadn’t heard anything now I know a lot more about different things I should or shou... See more
Company replied
I’ve ordered a test before about 12 months ago, reordered again to see how my body has adapted to certain conditions over this past year. I had a bit of a technical issue on my side after my 2nd order... See more
Company replied
Fast, easy, straight forward service. I couldn't find my results in emails even though I'd received a prior email saying I would have them soon. I used the live chat function, and even at almost midni... See more
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Company details
About testmyfoodsensitivity.com
Written by the company
Start your journey to better health
At Test My Food Sensitivity, we’re here to help you understand your body’s food sensitivities and reactions that may cause symptoms. Our comprehensive non-invasive tests are easy to follow, with step-by-step results that are sent securely direct to your email for your peace of mind.
Our market-leading Ultimate Test provides you with a full screen of 975 trigger items to ensure you get the most complete report of the causes of your symptoms. We’re so confident you’ll get results, we offer a 100% money-back guarantee!
Start making changes today
Food sensitivities can be the cause of a variety of health issues including Headaches, Irritable bowel syndrome and fatigue and even a variety of undiscovered symptoms. Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. We've helped with:
- Bloating
- Migraines
- Headaches
- Coughs
- Eczema
- Fatigue
And many more symptoms.
- Hives
- Insomnia
- Weight gain
- IBS
- Acid Reflux
- Indigestion
About us
At Test My Food Sensitivity, we’re incredibly proud of the people who’ve chosen our test and are living healthier, happier lives. That’s why we believe in being open in terms of our products, services and satisfaction guarantees.
Visit our website Shop our Standard Test Shop our Ultimate TestContact info
United Kingdom
- testmyfoodsensitivity.com
3.9
Great
485 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terry has been great and resolved my…
Terry has been great and resolved my issue in 5 minutes thank you !!!
March 20, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for the great feedback! We’re thrilled to hear that Terry was able to resolve your issue so quickly. If you need any more assistance in the future, don’t hesitate to reach out. We’re always here to help! 😊
Usman
Test My Food Sensitivity
Interesting results
Customer Services are absolutely amazing. Jesse sort out my enquiry straight away.
It came out that I have a lot of intolerances that I never thought about.
March 20, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your wonderful feedback! We’re so glad to hear that Jesse was able to resolve your enquiry quickly and that the results were insightful for you. It’s always surprising to discover new things about our bodies! If you have any more questions or need further assistance, feel free to reach out. We’re here to help! 😊
Usman
Test My Food Sensitivity
Angel did a great job of guiding me…
Angel did a great job of guiding me through the process. She couldn't be more helpful.
March 18, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you so much for your kind words! 😊 We’re thrilled to hear that Angel was able to guide you through the process and provide such helpful support. If you have any more questions, feel free to reach out anytime!
Usman
Test My Food Sensitivity
Received my results today
Received my results today. Found them to be a great price and very informative. Asked for help on Facebook messenger and was helped Jesse. Had a pretty much instant response and was very helpful thank you
March 18, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your wonderful review! 😊 We’re so glad to hear that you found the results informative and that Jesse was able to assist you quickly on Facebook Messenger. If you ever need any further help, don’t hesitate to reach out!
Usman
Test My Food Sensitivity
I got in touch as I’d misunderstood the…
I got in touch as I’d misunderstood the order id placed, CASEY was quick to help and shared what I’d missed - super quick and easy for me, thanks Casey
March 18, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for the great feedback! 😊 We’re so happy Casey could help clarify everything for you quickly. If you need anything else, don’t hesitate to reach out again!
Usman
Test My Food Sensitivity
Results was sent via email
Results was sent via email , only after i contacted the support team. Service was prompt, Casey did a good job in helping me with the results.
March 18, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for sharing your experience!
We’re sorry to hear you had to reach out for your results, but we’re really pleased that Casey was able to assist you promptly and get everything sorted. We’ll be sure to pass on your kind words!
If you need anything else, our 24/7 live chat team is always here for you. 😊
Kind regards,
Usman
Test My Food Sensitivity
Delay in receiving results and had to…
Delay in receiving results and had to chase but Angel was great on the live chat and assisted within a couple of minutes. Thanks, Angel
March 16, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your feedback!
We’re sorry to hear there was a delay in receiving your results, but we’re so glad Angel was able to assist you quickly and efficiently on live chat. We’ll be sure to pass along your kind words!
If you need anything else, our 24/7 live chat team is always here to help. 😊
Kind regards,
Usman
Test My Food Sensitivity
Helped me with what I needed I spoke…
Helped me with what I needed I spoke with Emily
March 16, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your kind words! 😊 We’re so glad Emily could assist you with everything you needed. If you ever have more questions or need help in the future, don’t hesitate to reach out!
Usman
Test My Food Sensitivity
Jesse the superstar
Had a problem (I didn't read the instructions properly!) And went on to the chat. I was expecting a chat bot but I was very wrong. Spoke with Jesse and they couldn't do enough for me. Patient, pleasant and very helpful.
Jesse you are a credit to the company and thank you so much
March 16, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you so much for your lovely feedback! 😊 We’re so happy to hear that Jesse was able to assist you so well and make the process smooth. We’re lucky to have such a dedicated team member! If you need any further help, don’t hesitate to reach out. Thanks again! 🌟
Usman
Test My Food Sensitivity
48hr Results, 7 Days Later No Results
Sent my sample on the 6th March, they received it on the 7th March. Paid extra for the 48hr results so on the 11th March contacted them to be told the 48hrs is from when they open your sample not when they receive it.
Got an email on the 12th March saying they had my sample today is the 14th March and still no results.
Been on live chat who say they can’t check and I’ve got to wait 24hrs for a reply from them escalating this further!
DO NOT PAY FOR 48HR SERVICE AS YOU WONT GET IT.
The reply I got from chasing my results:
After checking our system, I can confirm that we received your sample on 12/03/2025 at 14:28. The fast-track service takes 48 hours (or two working days) to complete from the time the sample is scanned into our system. Since the weekend falls within this timeframe, your results are still in progress.
They scan it on 12/03/2025 at 14:28 so my maths works it out 48hrs is 14/03/2025 at 14:28.
The 12th was Wednesday, the 14th was Friday!
If I get the results Monday depending on what time I get them that makes it 72hrs. Now I definitely wasn't the top in class for maths but this doesn't add up.
March 14, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi,
Thank you for your detailed feedback, and we completely understand your frustration. I’d like to sincerely apologise for the confusion and the delay in receiving your results.
I’ve reviewed your case and can confirm that we will refund the fast-track fee you paid for, as we did not meet the service timeframe you were promised.
Please reach out to us via our 24/7 live chat team with your order number and email address, and we’ll get that refund processed for you as quickly as possible.
If you need any further assistance, we’re always here to help.
Best regards,
Usman
Test My Food Sensitivity
Quick replies
Quick replies, and sorting out my results from Jesse thank you :)
March 14, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your kind words! We’re so glad Jesse was able to help and provide quick replies to sort out your results. If you need anything else, feel free to reach out! 😊
Usman
Test My Food Sensitivity
The company did what it promised and…
The company did what it promised and Terry was very helpful.
March 13, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi,
Thank you for your feedback! We’re glad to hear that you had a positive experience and that Terry was able to assist you. If you ever need anything else, don’t hesitate to reach out. 😊
Best regards,
Usman
Test My Food Sensitivity
Test results
I was waiting and waiting for my results so I used their live chat feature and got chatting to Jesse. Very very helpful and they found my results in 2 minutes and sent them over to me!
March 12, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi,
Thank you for sharing your experience! We’re so glad to hear that Jesse was able to quickly assist you and send your results over in no time. We’re always happy to help, and we appreciate your patience during the process.
If you need any further assistance in the future, feel free to reach out. We’re here to help!
Best regards,
Usman
Test My Food Sensitivity
Easy to order, good customer service
Easy to order and customer service is top-notch!
Casey has been really helpful!
March 12, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Barbara,
Thank you so much for your kind words! We’re thrilled to hear that you found the ordering process easy and that our customer service, especially Casey, was able to assist you so effectively.
If you need any further assistance, please don’t hesitate to reach out. We’re here to help!
Best regards,
Usman
Test My Food Sensitivity
Great experience
We did tests multiple times for different family members. Lovely customer service, I was helped by Angel who got my results over to me straight away and was really polite. Interesting findings and straight forward process, thanks again
March 11, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service, and that Angel was able to assist you promptly and politely. We’re also happy that the process was straightforward and that the findings were interesting for you.
If you need any further assistance or have more tests in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Usman
Test My Food Sensitivity
Reply from testmyfoodsensitivity.com
We’re truly sorry to hear that you have not received your test results. We understand how frustrating this must be, and we sincerely apologise for the delay.
Please reach out to our 24/7 live chat team on our website, or you can email us at info@testmyfoodsensitivity.com so we can investigate the issue and provide you with an update on your results.
Thank you for your patience, and we’re committed to resolving this for you as quickly as possible.
Best regards,
Usman
Test My Food Sensitivity
I did a live chat as my results hadn't…
I did a live chat as my results hadn't shown in my email and received them immediately! Great service!
March 8, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi,
Thank you so much for your kind words! We’re thrilled to hear that our live chat team was able to quickly assist you and send your results right away. We’re committed to providing great service, and it’s wonderful to know we met your expectations.
If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Usman
Test My Food Sensitivity
Thorough report
The report is thorough and quite fascinating. I deducted a star as I had to chase up the results after five weeks. I had a live chat with Shawn and he had the issue resolved, and results sent over, within a couple of minutes. Thanks, Shawn!
March 6, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you so much for your review! We’re glad to hear that you found the report thorough and fascinating. We apologise for the delay in receiving your results, but we’re happy Shawn was able to resolve the issue quickly for you. We appreciate your patience and feedback, and we’ll continue working to improve our processes.
Thank you again for choosing us! 😊
Usman
Test My Food Sensitivity
Great
Kai was extremely helpful. Contacting " live chat was easy and sorted out my question very quickly.
March 6, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for the great 5-star review! 🌟 We’re so glad to hear that Kai was able to help you quickly and efficiently. It’s fantastic that our live chat made the process easy for you. If you ever have any more questions, don’t hesitate to reach out. Thanks again! 😊
Kind Regards,
Usman
Test My Food Sensitivity
Live chat
Live chat completed with Casey to query a delay in getting my results. Email sent and received straightaway, awesome service. Thanks Casey!
March 6, 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your wonderful 5-star review! 😊 We’re so glad to hear that Casey was able to assist you quickly and resolve your query. We’re committed to providing fast and reliable service, and it’s great to know we delivered. If you need anything else, don’t hesitate to reach out. Thanks again for your kind words! 🌟
Kind Regards,
Usman
Test My Food Sensitivity
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