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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the product effective, noting improvements in energy levels and overall well-being after consistent use. Some have observed significant increases in their testosterone levels and appreciate that the product delivers on its promises, often making a noticeable difference within a few weeks. However, some people were dissatisfied with the customer service, reporting issues with communication and a lack of resolution for problems. There are also mentions of difficulties with order fulfillment, including receiving incorrect or expired products, and challenges with the subscription service. A few other people also felt that the product did not work for them, experiencing no significant changes in their T-levels or energy.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report positive effects, such as increased... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report issues with order fulfillment,... See more

Customer service

Customers consistently note negative experiences with customer service. Many report being given the... See more

Service

Consumers express significant dissatisfaction with the service. Many reviewers report being billed for... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Been using testoprime for 3 years now. Most likely going to change that. Its expensive for what its worth and the effects of it. You responded you have no records of me purchasing. Thats not possible... See more

Company replied

Rated 3 out of 5 stars

I likt to try the product from Netherlands, as I did some research and TestoPrime seems good product to me. However it’s only and only subscription based. It automatically deducts unless you cancel... See more

Company replied

Rated 3 out of 5 stars

I am here merely as an observer, as I've not tried the product. However, judging by the numerous 1 to 3 star reviews, it does not instil confidence. Too many businesses, including the supplement... See more

Company replied

Rated 4 out of 5 stars

I'm now on my second lot, I was a bit dubious at first as I've been into fitness for many of my 52 years and have never used anything like this, but the last year I'd been struggling a little bit with... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

About TestoPrime

Written by the company

HOME
HOW IT WORKS
INGREDIENTS

About TestoPrime

TestoPrime is an all-natural testosterone support that can help any man take control of his youthful vitality with a flood of new and natural testosterone.

Increase physical and mental energy on demand, even after long days at the office.

Support protein synthesis to help burn unwanted fat and build lean muscle.

Improve motivation by increasing your confidence and overall mood.

Our Ethos

Our customers’ views are incredibly important to us. If you have any issue at all, please reach out to us before leaving a review by emailing support@testoprime.com. or through Whatsapp on +4915175520956


Contact info

3.0

Average

TrustScore 3 out of 5

917 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

I have not received my order

July 26, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hello John, thank you for your feedback. We apologize for the inconvenience caused. We pride ourselves on our delivery time and quality of service, and we regret to hear that standard could not be met here. We have just sent you an email to get this sorted out. Looking forward from hearing back from you!

Rated 5 out of 5 stars

I started taking the real "TestoPrime"…

I started taking the real "TestoPrime" i think about two years ago. Not the fake stuff on Amazon smh worst mistake buying that. I'm a 38y/o widowed, single father, raising our (14y/o son & 9y/o daughter, while at the same time going back to school.
Struggling to do everything TestoPrime is one of the few things a buy for my self, everything else I put into my kids sports and school. Together they play 10 or so sports, so anytime I'm not at school or the gym, I'm at sports.
I absolutely believe TestoPrime gave me the strength and energy to keep up with my crazy life since my wife passed away in 2020. I am in the best shape of my life one month out from being 39. 3-4 years ago I was 60lbs heavier with no muscle and struggled to keep up with my kids. Now I run circle around them.

July 16, 2024
TestoPrime logo

Reply from TestoPrime

Hi Robert, thank you for the positive feedback. We're glad to know you're happy with TestoPrime! Keep us updated on your progress! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 1 out of 5 stars

Horrible customer service

I wish I would have read customer reviews before ordering this product. Like many of the other reviews, I too was sent 5 bottles of PhenQ instead of TestoPrime. I sent them an email with a picture. The automatic response said they would be in touch within 24 hours. 2 days had past without a response so I called them directly. I was told that the 5 bottles of TestoPrime would be sent and that the order would be expedited. 5 days had past with no correspondence. I called again and was told that it was still in processing. I canceled the order and asked for a full refund. I ordered the product on July 4 and asked for a full refund on July 22. That is how long I have been waiting to receive what I originally ordered. This is by far one of the worst customer service experiences I have had.

July 22, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Matthew, thank you for your feedback. We apologize for any inconvenience. We understand your concern and we take these matters very seriously. Having checked our records, an email has already been sent to get this sorted out. If you have any questions, please feel free to get in touch with our customer service team via email, live chat or phone anytime! :)

Rated 5 out of 5 stars

68 Years Old - Feeling Great

Taking TestoPrime and continuing my normal workout enables me to maintain my weight regardless of what I eat. I'm 68 years old and I look and feel much younger.

June 8, 2024
TestoPrime logo

Reply from TestoPrime

Hi there, we appreciate the 5 star review. It means the world to us to see happy customers! We are glad to hear that you are happy with our product! Keep us updated on your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

Great 🙌🏻 thank you

Great 🙌🏻 thank you

June 12, 2024
TestoPrime logo

Reply from TestoPrime

Hi there, we appreciate the 5 star review. It means a lot to us! It would be awesome to hear more about your progress. Please keep us posted! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 1 out of 5 stars

Wrong item now I have to pay to ship it back

As others have state I got sent the wrong package 5 bottles Phen q instead of Testo Prime. Sent pics as requested then took a week to get settled, now I have to pay to ship back overseas along with having to wait til they get it back before they shipped my product I bought weeks ago. I paid almost $200 which I've asked for a full refund because this is unexceptable business practice. Of course the person I am speaking to completely ignores I have asked for a refund.

July 18, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Michael,

Thank you for taking the time to share your experience with us. I am deeply sorry to hear about the issues you encountered with your order. I understand how frustrating it must have been to receive the wrong item, and I sincerely apologize for any inconvenience this has caused.

I want to address your concerns and let you know that we have taken your feedback seriously. I can confirm that a refund has been processed on July 22, and you should see the funds reflected in your account shortly.

This situation is not reflective of the high standards we strive to maintain. We are currently reviewing our processes to prevent such issues from occurring in the future.

Once again, I apologize for the inconvenience and thank you for your patience. If you have any further questions or need additional assistance, please do not hesitate to reach out to me directly.

Rated 1 out of 5 stars

They sent me the completely wrong item…

They sent me the completely wrong item sent five bottles of a high dose caffeine diet pills. Contacted customer service which is a joke sent them the pictures of the incorrect items then they told me I had to pay for return shipping to get my correct stuff when their company made the mistake. Having to open a dispute with my bank which I will win I have already showed the bank the evidence of the wrong item and they are definitely on my side

July 15, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Marc, thank you for your feedback. We apologize for any inconvenience. We understand your concern and we take these matters very seriously. Having checked our records, an email has already been sent to get this sorted out. If you have any questions, please feel free to get in touch with our customer service team via email, live chat or phone anytime! :)

Rated 5 out of 5 stars

Everything went well when ordered the…package deal

Everything went well when ordered the package deal and was able to download the 2 ebooks thanks to Christine she is very concerned about pleasing her customers.

July 10, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Steve, we appreciate the 5 star review. It means the world to us to see happy customers!

Keep us updated on your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

This product is part of my daily health

I have been taking this product regularly for a year now. I am 35 years old and feel like I am 25 again. I’m not a gym rat or a crazy fitness guy, I work out maybe once or twice a week and don’t follow any kind of diet. My aches and pains are less, my metabolism is elevated. I just overall feel younger now than I have in quite sometime

July 3, 2024
TestoPrime logo

Reply from TestoPrime

Hi Garrett, we appreciate the 5 star review. It means the world to us to see happy customers! We are glad to hear that you are happy with our product! Keep us updated on your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

Ordering the product and getting it was…

Ordering the product and getting it was greatly successful, we were able to track the shipment, which was very fast.
Good News

July 2, 2024
TestoPrime logo

Reply from TestoPrime

Hi Robert, we appreciate the 5 star review. It means a lot to us! We are happy to hear that we met your expectations on our service and delivery! Good luck getting started. We will be looking forward to hear back from you in the future regarding your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

Fast and efficient

Fast and, efficient, good customer service, my go to T booster

June 27, 2024
TestoPrime logo

Reply from TestoPrime

Hi Marty, thank you for the positive feedback. We're glad to know you're happy with TestoPrime! Keep us updated on your progress! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

TestoPrime is a great product

TestoPrime is a great product, I'm 56 and I feel 30 with a positive mood to boot. Customer service made ordering over the phone a breeze. I'm happy!

July 3, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi there, thank you for the positive feedback. We're glad to know you're happy with TestoPrime! Keep us updated on your progress! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

Energybaby

Energybaby, at 60 years of age, a no brainer, go Testo Prime!

June 25, 2024
TestoPrime logo

Reply from TestoPrime

Hi Mike, thank you for the positive feedback. We're glad to know you're happy with TestoPrime! Keep us updated on your progress! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

Great help answered all my questions…

Great help answered all my questions got me the best deal possible very appreciated

June 28, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Dear customer, thank you for the positive feedback. We're glad to know you're happy with TestoPrime! Keep us updated on your progress! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 5 out of 5 stars

Rovic is TOP NOTCH

Rovic is TOP NOTCH! Helped me out thoroughly with everything I needed with my order! Truly went above and beyond… Twice!😂 thanks again SO MUCH! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ‼️

June 26, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Brittany,

Thank you for taking the time to leave a review on Trustpilot. We appreciate your kind words; however, it seems that your positive feedback might have been intended for a different company.

We would love to ensure that the intended business receives your thoughtful review and that we have the opportunity to serve you in the future. If you have any feedback about our services, please feel free to share it with us.

Thank you for your understanding and for helping us maintain the accuracy of our reviews.

Rated 1 out of 5 stars

Your company sent my order to the wrong…

Your company sent my order to the wrong address and wanted me to fill out a form and I refused I have been ordering from you for sometime now and I feel your decision to not refill my order is wrong for business so I will be ordering from a different company

June 14, 2024
TestoPrime logo

Reply from TestoPrime

Hello Frank, thank you for your feedback. We apologize for the inconvenience caused. We pride ourselves on our delivery time and quality of service, and we regret to hear that standard could not be met here. We have just sent you an email to get this sorted out. Looking forward from hearing back from you!

Rated 1 out of 5 stars

DIshonest Company - STAY AWAY!!!

I ordered a 3 month supply, Never received a confirmation email or follow-up. After 2 weeks and no contact, I checked my back and they did withdrawal the money yet when I contacted, the 'bot' told ne without an order number they would not refund my money, even after sending them a copy of the withdrawal from my bank. HORRIBLE CUSTOME SERVICE!! Stay away!

June 18, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Chuck,

Thank you for sharing your feedback. We genuinely apologize for the inconvenience and frustration this experience has caused you. We understand how concerning it is when an expected order and confirmation are missing.

Upon reviewing our records and the email conversation you mentioned, we were unable to locate any orders under your details. Additionally, the screenshot of the charge you provided appears to be associated with a different brand, which might be the source of the confusion.

We take such matters very seriously and are here to assist you. Please double-check the charge details and ensure it corresponds to our company. If there’s any additional information you can provide, we would be happy to look into this further to resolve the issue promptly.

Once again, we apologize for any distress this has caused and appreciate your understanding and patience.

Rated 5 out of 5 stars

TestoPrime worth the money!! Excellent product!

I’ve been taking Testoprime for over year now. I’m a 48 year old male who was struggling with low testosterone last year was tired, lacking energy, and just an overall low drive in all areas of my life. In setting out taking this product I wasn’t convinced, but read the great reviews and gave it a try. It took me three to four months taking the daily dose of 4 pills to start feeling the impact. I by nature typically am skeptical, but not with this product. I feel like I’m in my mid-twenties again with the energy and stamina I once had. I would recommend this to any male in their 30s and 40s who are going through low T. It will honestly change your life for the better as far as healthwise and give you the energy that you use to have. You won’t be disappointed in this product.

June 12, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Michael, we appreciate the 5 star review. It means the world to us to see happy customers! We are glad to hear that you are happy with our product! Keep us updated on your progress. All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email or live chat. We are happy to help anytime! :)

Rated 5 out of 5 stars

Good stuff

Ok, I cannot confirm any statement in change of energy levels or physical appearance because I don't exercise of any type. I am currently going through a depressional lazy stage in life. However, I can confirm that after three months of taking these I dropped from 83kg to 72kg and now I do not gain weight and that is with eating all kinds including kebabs regularly and without any exercise whatsoever. Yes....they're definitely doing what they're meant to be doing 💯👊

June 11, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Jason, thank you for the positive feedback. We're glad to know you're happy with TestoPrime! Keep us updated on your progress! All our loyal customers receive discounts via email regularly. Please make sure you don’t miss out on them! Should you need any assistance, please do not hesitate to get in touch with our 24/7 customer service team via email, live chat or phone. We are happy to help anytime! :)

Rated 1 out of 5 stars

I ordered this item may 22 2024 it’s…

I ordered this item may 22 2024 it’s now June 5 and still have not received it yet I called regarding this issue and have not heard anything ??

May 22, 2024
Unprompted review
TestoPrime logo

Reply from TestoPrime

Hi Jose, thank you for your feedback. We sincerely apologize to know that your order is still not received and you were not able to reach us by phone. I'm afraid our phones are currently in the migration process, but you may still reach out to our 24/7 customer support team via email or live chat at anytime. Having checked your details, it shows that our customer support team has already communicated with you and processed a new shipment for you on the 5th of June 2024. Your reshipment order is currently in transit and is expected to be delivered to you on or before the 17th of June by your local post. We have also sent you an email along with your tracking information for your reference. Should you still not receive this parcel within the advised time frame, please contact us back through any of our support channels so we can make further arrangements with you. For any other questions or concerns, please feel free to reach out to us anytime, and our customer support team will be happy to assist you.

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