Texas Divorce Online Reviews 26

It was hard to get a real person to answer questions. There were no free revisions in 30 days. There was an upcharge of $50 for one requested revisions. It took multiple phone calls and a chat assistant to get requested revision. The county I was in had a standing order and the 6th amendment had been in effect for 3 months. I was provided the 5th amendment and ended up paying $1 page at clerk's office to get correct amendment into filing packet. I hope other online services provide better caliber of service. I requested a refund of copying charges for outdated amendment/standing order. Not optimistic after reading other reviews.

Never use this company. Complete waste of time and if you want a refund after figuring out they string it out forever to keep the 39,99 going and try to upsell more and more. You won’t get it because it’s 30 day. You can’t get anything done in 30 days. Run run run.

I tried desperately to use their site repeatedly with no luck; after three calls to their 'customer service', I was still unable to complete the required forms. I asked for a refund but had to agree to onerous terms for a refund. Now, I'm contacting my credit card company. Save your money and only give your credit card if you want to go through the tiresome dispute process.

It’s a scam. They charge you $150 to fill out a questionnaire and then send you a refund for $69 saying they can’t help you. Imagine how much money they make doing nothing. Good business model although probably illegal or at least unethical.

Do not use this company. I changed my mind within 72 hours and they refused to refund me my $100 because I took my time to filling out their standard questionnaire. They claimed the “lawyers” had already started working by simply providing access to the questionnaire. How is that fair or true when it’s a standard questionnaire? I work hard for my money. This is a company that appears to be based in and a foreign country and appears to be preying on people who do not do their research when it comes to divorce. Everything that they are offering, you can do yourself, using most Legal Apps and your county courthouse to file. They put so much jargon and criteria in their refund policy that you absolutely can’t get your money back, even after 5 minutes, even though they say you can and will. I’ve waited all this time and never got a refund. The same lady with an accent answers the phone and emails every time you email or call. In my opinion, this company is taking money and not doing anything for it, or at the least, very little. Some people may have gotten divorced, but I would propose that the company is making more money off of the people who change their minds and are refused refunds for whatever reasons. When people actually realize that a divorce is going to cost a lot more than they are indicating, and they might as well get a low cost attorney, they’ve already basically donated $100 dollars or $200 if they’ve made both payments to this “Company”. The worse thing of all is that I have no idea who’s hands all of my and my spouse’s personal information has ended up in, so I’m constantly on guard and worried. Do not use this company!!!!

They take your money and then do not do the work - even after 2 weeks and 4 chasing calls they still have not started. The person on the phone just says they are busy - instead of getting the work done or someone to call back.