They said they would buy back my book. Upon receiving it they claimed it wasn't worth buying so I would have to pay $6.95 to get it returned or let them keep it. Really?!? There is no guarantee that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wow! After not using book buyback services for two years, I must say these guys did it right. Quoted a price, accepted delivery, inspected, cut check, mailed check. I can't say anything positive... See more
It's always sketchy sending your things somewhere, not sure if you'll get compensation for them. Textbookcashback followed through and I recieved what they quoted me on their website. I would use them... See more
I wasn't sure how well this would work out, but it was great! I sent my books in with no problems (having a free shipping label was awesome) and had a confirmation email within 2 weeks that my check w... See more
Company details
Written by the company
We buy used textbooks and non fictions books. We have instant quotes, free shipping and fast payments.
Contact info
Orlando, United States
- info@textbookcashback.com
- textbookcashback.com
4.3
Excellent
285 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Are u willing to take nothing??
They said they would buy back my book. Upon receiving it they claimed it wasn't worth buying so I would have to pay $6.95 to get it returned or let them keep it. Really?!? There is no guarantee that they won't re-sell it. Why $6.95 to return? I mail books via media mail all the time and it's under $5. Yes, one has to check boxes stating Textbook Cashback can do whatever they want to but at some point one has to hope people & companies are fair. This is not the case here! Won't use again. Don't trust them!!
May 22, 2021
Unprompted review
Sleazy Scam Artists
BEWARE. TOTAL CROOKS!!!
this place is a total scam
I sent them books on March 4th. It was scanned in by them on March 12th. After emailing them, they said payment was issued on March 30th. 22 days later and I have yet to receive payment from them. This place is a dumpster fire of a business and a total scam. I would not recommend even visiting their website let alone conducting business with them.
Edit: They are claiming the book was in "terrible" condition which was false. The book was in good condition and it is an especially valuable title not a $9.99 one.
April 22, 2021
Unprompted review
Reply from Textbookcashback
Hello Amir,
I will accept fault for the initial delay in your order being processed, that was 100% my failure. Immediately upon receiving your inquiry, your order was processed for payment by my check processing company with an expected check delivery date of April 8, 2021. As a token of good faith and as an apology for the delay, I issued you a 20% bonus on your next order on March 30, 2021. I have a feeling you incorrectly entered your address, causing this issue, which I explained in my follow up email to you about 10 minutes before you wrote this review. In addition to asking you to verify your mailing address, I sent you a pdf of the check issued on March 31, 2021. This was an $18 book that arrived in terrible condition due to poor packaging. I still honored the full quote, even though the damage was outside of our parameters, I made an exception. As I also stated in the email, if you would prefer to provide me with a PayPal address, I’ll gladly cancel the check at my expense and send you the $18. Thank you
Excellent cooperation and service
Excellent cooperation and service. I had a difficult situation last year with regards to the textbooks not reaching there due to an issue with the delivery service. However, after a few weeks of ongoing email correspondence with the owner of TextbookCashback, not only did he help me sort out any issues with the textbook situation from last year, but he was able to offer an additional code to my current order. This company is fair, trustworthy, values the customer, and gets it right! That is one advantage it most certainly has over other textbook companies. Strongly recommend it if you are a student and need to find a platform through which to sell your books. Go with TextbookCashback.
August 6, 2020
Unprompted review
A year and a half and no payment for books sent
I sent my books in September of 2018, it is now February of 2020!! I have followed up a number of times and am told that my USPS package is "pending." No payment, no recognition that my books were shipped, nor have I received my books back to my return address. Very disappointed in this company.
February 12, 2020
Unprompted review
Still no payment nearly a month later
I sent my books out on October 3rd, hadn’t heard anything until I contacted them over two weeks later. I then receive an email stating they received the books and I should have my PayPal payment within 24-48 hours. This email was received 4 days ago and I still have not gotten my payment. I contacted them but have not received a reply. They may give the most money for books but if you don’t mind waiting months for the payment, then this is the site for you.
October 29, 2019
Unprompted review
No updates a bit of a hassle but I got payed
I read all the reviews and 4.7 was a good score so I chose to go with them. I mailed in my books and never heard anything back from them so I logged on to see what was going on and it said my order number was payed through PayPal on Sept 30th 2019. Today is October 11 and I just recieved the payment. Contacting them was a little of a pain and I feel as if the only reason it got handled the same day is because I left a bad review that I have now revised to this one. So if you are going to do business with them make sure you are checking to see when they paid (you won't receive updates) and if you have not recieved it contact them. Also a side note: if you have an isbn that could be a counterfeit go to another company. I purchased a book from the publishers retailer (my university) and they claimed that the authenticity of the book could not be confirmed so just send it to chegg so you get your money.
October 11, 2019
Unprompted review
Reliable
It's always sketchy sending your things somewhere, not sure if you'll get compensation for them. Textbookcashback followed through and I recieved what they quoted me on their website. I would use them again if I have any more text books they will take.
October 10, 2019
Unprompted review
Fast and easy sale
Selling a textbook here was fast and easy, and the money arrived quickly. Completely satisfied.
October 9, 2019
Unprompted review
Easy to work with.
October 7, 2019
Unprompted review
Fair prices Quick payout
October 3, 2019
Unprompted review
Recycle Books
Simple online instructions, simple to use, and quick payment even in check form.
October 3, 2019
Unprompted review
this was the first time I used…
this was the first time I used Textbookcashback and they fairly priced the book and my check was in the mail and received within 2 weeks.
October 3, 2019
Unprompted review
Best rates for my needs!
September 26, 2019
Unprompted review
Highly recommend
So easy and simple. Fast payment too. Will definitely use Texbookcashback again.
September 25, 2019
Unprompted review
Easy to do
Easy to do . Got exactly what I was quoted and a check within a few days
September 25, 2019
Unprompted review
I've used them 2 times now
I've used them 2 times now, and very happy with the results!
September 24, 2019
Unprompted review
Lived up to their word and took back…
Lived up to their word and took back books others would not.
September 23, 2019
Unprompted review
Excellent service!
July 29, 2019
Unprompted review
It was a very smooth process and I was…
It was a very smooth process and I was paid promptly.
June 13, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.