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Textguard Reviews 2,076

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform simple to use and navigate. Many appreciate the product's effectiveness, particularly the AI checker and essay writing tools, which are described as brilliant and very helpful for students and writers. The app is also frequently highlighted for its ease of use and reliability. However, some people were dissatisfied with the AI detection and humanization features, reporting that even their own human-written text was sometimes flagged as AI-generated. A few other people also felt that the service had limitations, such as word limits not being clearly communicated, leading to frustration and a sense of being misled.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers find the platform easy to use,... See more

Product

Consumers find the product to be positive, with many praising specific tools like the AI checker and essay... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence. Many customers express disappointment,... See more

Service

Customers had ambiguous experiences with service. While some reviewers found the service great, efficient,... See more

Application

Customers consistently note positive experiences with the app. Many reviewers find it very helpful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am a writer i wanted to be judged on my merits and I also was curious on what this as a tool could be beneficial to me. Only thing is its not something im going to use often but its handy if I need... See more

Company replied

Rated 5 out of 5 stars

Thus far the ability to detect plagiarism. I will have to wait and see how effective it is as I continue with my class and how well it works, so, I have three more weeks to determine how good my exper... See more

Company replied

Rated 4 out of 5 stars

The platform is responsive, especially the rephrase tool. A few challenges are experienced in humanizing texts because it worsens the language level. But it works great for me

Company replied

Rated 5 out of 5 stars

The AI checker tool and the essay writing tool is brilliant! This is highly recommended because of their accuracy. Really helpful for universty & college students.

Company replied


Company details

  1. Software Company
  2. Education Center

About Textguard

Written by the company

TextGuard AI – Your All-in-One Writing Assistant

TextGuard AI is your all-in-one writing assistant designed to protect, enhance, and humanize your content. Whether you're a student, writer, marketer, or content creator, this tool ensures your work is plagiarism-free, AI-free, grammatically correct, and authentically human.

With just a few clicks, TextGuard scans your text across millions of sources to detect plagiarism, identifies AI-generated content, and transforms robotic writing into natural, human-sounding language. Its built-in grammar and style checker helps you catch errors and polish every sentence with ease.

Key Features:

  • Plagiarism Checker – Ensure 100% originality
  • 🤖 AI Content Detector – Identify machine-generated text
  • 🧠 Text Humanizer – Rewrite stiff or AI text into human tone
  • ✍️ Grammar & Style Checker – Fix mistakes instantly

Perfect For:

  • Students needing authentic assignments
  • Writers and journalists preserving their voice
  • Creators seeking natural-sounding content
  • Businesses maintaining brand trust
  • Educators checking for AI and plagiarism

TextGuard AI is fast, accurate, and works entirely online — no downloads required.
Upload your text. Let the tool do the rest.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like the website because it helps…

I like the website because it helps with homework

May 11, 2026
Textguard logo

Reply from Textguard

Dear Lacey, thank you for your feedback.

Sometimes the service can be difficult and we want to know about our weaknesses, so please let us know what we can do to improve our service and get 5 stars from you! We are waiting for your feedback, please send it to us through the support option in your account!

Rated 5 out of 5 stars

very helpful and money value

very helpful and money value

May 11, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

The tool is great

May 11, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 1 out of 5 stars

These guys are crooks

These guys are crooks. I dont believe their reviews here are genuine. People who have AI skills can create fake reviews for themselves. They do not have a refund policy, and are structured like those ponzi schemes that will make you keep paying for "so-called" upgrades that still does absolutely nothing. A free Grok service will give you more of what you want than a paid service with TextGuard.ai. Please be warned, if you need a proper review, go to Reddit.

Base on the respose from TextGuard, I uplaoded my file, and it was only one file, for your service to review and rewrite, but it didn't rewrite anything. There are tons of free texts review servies online that I need not pay for, so i paid for your rewrite service which I didn't get. I requested for cancellation the next day and aske for a refunds, because I was busy trying to finish and meet the deadline of my paper, and why I reached out to you the next day. Your service was not made for a one time service, so you cannot say i used it up and asked for a refund. Go to Reddit and read comments out there, how come we all have the same complaint about your service? I will continue on as many plaform as i can to condemn your service provisioning, until you see reason to give refunds or improve your service.

May 8, 2026
Unprompted review
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Reply from Textguard

Hello Anthony,

We’re sorry to hear that your experience did not meet your expectations.

We reviewed your case carefully and confirmed that the service had been used on your account, with words consumed during processing. Under our standard refund policy, this would normally make the purchase ineligible for a refund.

However, because customer satisfaction is important to us, we first offered a partial refund as a goodwill gesture. After a further review of your concerns, we made an additional exception and processed a full 100% refund of your purchase.

This was done to resolve the matter fairly and constructively, even though the service had been used. We regret that your experience was not what you expected, but we hope the full refund demonstrates our commitment to supporting our customers and addressing concerns seriously.

Best regards,
TextGuard Support Team

Rated 4 out of 5 stars

user experience

user experience
Impeccable experience and sealess

May 11, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 4 out of 5 stars

very usefull

usefull and practice

May 11, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

Usefully and good for education helpful…

Usefully and good for education helpful in ai detection

May 11, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

So good

Very helpful

May 11, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

GOOD AND GREAT

May 11, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello,

Thank you for your wonderful feedback!

We're thrilled to hear that you're happy with TextGuard and that you would recommend us. That means the world to our team.

Best regards,
The TextGuard Team

Rated 4 out of 5 stars
Textguard logo

Reply from Textguard

Hello,

Thank you for your great feedback!

We're delighted to hear that you find TextGuard a great app for humanizing text. That's exactly what we're here for.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello,

Thank you for your wonderful feedback!

We're thrilled to hear that TextGuard was efficient and helped you immensely. Knowing we made such a positive difference for you means a lot to us.

Best regards,
The TextGuard Team

Rated 1 out of 5 stars

doesnt remove ai

doesnt remove ai

May 10, 2026
Unprompted review
Textguard logo

Reply from Textguard

Hello,

Thank you for your feedback — we're sorry to hear that you're not satisfied with the results.

If the humanization feature didn't work as you expected, we would genuinely like to understand why. Please reach out to our support team at support@textguard.ai with your account email and the text you tried to humanize. We'll be happy to review your case and see how we can help.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

prevent plagiarism

Thus far the ability to detect plagiarism. I will have to wait and see how effective it is as I continue with my class and how well it works, so, I have three more weeks to determine how good my experience has been.

May 10, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 2 out of 5 stars

no good service

no good service, only 5k word per week is useless. u have to click 10 buttons befor they aloow u to cancle their subscription this should be illegal, try to make it as hard as possible to keep u subscripted....

May 10, 2026
Unprompted review
Textguard logo

Reply from Textguard

Hello,

Thank you for sharing your concerns — we take feedback like this seriously.

We would like to clarify that canceling your subscription is actually very simple and does not require clicking through many buttons. You can cancel directly from your account dashboard in just a few clicks:

Log in → Your account (bottom-left corner) → Profile → Subscription tab → Cancel subscription

There are no hidden steps, pop-ups designed to trap you, or unnecessary obstacles. If your experience felt different, we would genuinely like to understand what happened.

Regarding the word limit of 5,000 words per week — this is clearly stated during the checkout process. If you need more words, you always have the option to top up directly from your account.

If you experienced technical issues or had difficulty finding the cancellation option, please contact our support team at support@textguard.ai with your account email. We're here to help, and we would never make cancellation intentionally difficult.

Best regards,
The TextGuard Team

Rated 1 out of 5 stars

It said my writing was AI when it wasn't...

It said my writing was AI when it wasn't. Then it wastes a minute loading before prompting you to pay to see a "humanized" version. The "humanized" version would be AI not my original writing.

May 10, 2026
Unprompted review
Textguard logo

Reply from Textguard

Hello,

Thank you for sharing your feedback — we appreciate you taking the time.

We would like to clarify a few important points about how AI detection works. An AI detector does not "know" whether a text was written by a human or AI — it analyzes patterns, predictability, and language structures. Even a text written entirely by a human can sometimes be flagged as AI if it follows very logical, predictable, or formal patterns. Knowing that you wrote the text yourself does not mean the detector will "know" that — it can only make a statistical guess.

That being said, we genuinely want to understand your experience better. However, based on the information you've provided in your review, we were unable to find any registered account, subscription, or support request under your name. Our service requires registration and payment to access full features, so if you are a paying customer, we would be very grateful if you could provide the email address you used to sign up.

You can send it to us at support@textguard.ai or textguard.ai@supporthelpservice.zendesk.com. Once we can identify your account, we will be happy to review your case in detail and help resolve the issue.

Thank you for your understanding and cooperation.

Best regards,
The TextGuard Team

Rated 5 out of 5 stars

Nice and easy to navigate

Nice and easy to navigate

May 10, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

Rated 5 out of 5 stars

Very good to learn

Very good to learn

May 10, 2026
Textguard logo

Reply from Textguard

Hello!

Your feedback is highly appreciated as it fuels our efforts to consistently improve our services. We genuinely thank you for investing your time in sharing your insights with us.

Best regards,
Support Team

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