Textingfactory Reviews 360

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I don't know how to start cause I'm very angry, I adhered to their training wasting my time, then I even went out of my way to not sleep at midnight to take 3 messages, I asked for them to assist m... See more

Rated 1 out of 5 stars

This is a total Scam, believe me, guys! Just after working with them for 2 weeks and my rating being 8.8, this message comes: "As part of our routine account audits, we have observed activities that r... See more

Rated 5 out of 5 stars

Since I started working as a chat operator, I have never experienced anything negative with them. They are transparent and straight forward to their employees. Once you follow the rules, you do what... See more

Rated 3 out of 5 stars

Since I started working as a chat… Since I started working as a chat operator, I have never experienced anything negative with them. They are transparent and straight forward to their employees. Onc... See more

Company details

  1. Recruitment Service
  2. Employment Consultant

Information provided by various external sources

Find your dream job, apply as a chat operator at TextingFactory


Contact info

2.2

Poor

TrustScore 2 out of 5

360 reviews

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Rated 1 out of 5 stars

If you're in Australia it's much less than minimum wage

If you're in Australia, don't bother. Worked out that even if I did the 80-100 messages they say you can get to "with a bit of training", you'd only earn around $12 an hour. Our minimum wage is $20 an hour employed, so that's not even paying your own tax and retirement, sickness benefits. Awful pay for the outlay. Not worth it. Got a part time work from home phone job earning $27 an hour.

April 17, 2022
Unprompted review
Rated 1 out of 5 stars

Thieves, liars and exploiters. TOTAL SCAM!!!!

I have just come off of working with these frauds. My coach was ok and seemed perplexed at their treatment of me too. I had to tell her she was working for a totally fraudulent company in the end. But yes, all the other reviews are correct and the good reviews you can tell are poorly written and rather stiff and obvious paid reviews from staff members there. A former staff member has even come out on these boards and confirmed this.

With me they wasted 3 days of my time with a ridiculously long training with tons of delays and waiting times and then they even said I got a few things wrong, yeah like what???

Anyway like other reviews here say, they want the high fliers (like me) to do a few hundred excellent replies for them to get more credits bought, give you a pittance and then contrive some fabricated reason to fire you. So they can do the same again with the next naive crop coming up. Their company seems to be registered with the Samoan commerce institute so will be alerting them too.

They had the nerve to say that I wrote a comment about incest (the fabricated and insulting reason they used to fire me and block my account forever), if they had just read the bloody comment in front of them they would see that I was patently not talking about it. And I was telling a true story of a mom who caught her son watching something naughty and demanded to see it. That is what I said! So it seems truth and fact are not tolerated at this company either. Surprise! Surprise! Even when I explained this to them in detail they still had the nerve to accuse me of discussing illegal topics and then were 3 weeks late in paying you. It seems they want a few mediocre performers who do the bare minimum to stay on more consistently so they can pay them next to nothing and just keep the whole scam ticking over! Just because they sometimes pay you a pittance when it suits them does not mean it is any less of a scam. I spent hours and hours on this over days and came away with barely 20 quid. I made this in 20 minutes on another investment. Puts it in perspective.

And I realised in the end too, the whole thing is scamming lonely and vulnerable men leading them on with false hope and making them think they actually have a chance with these fake women. They tell you to always "pretend" to be the woman also, so they are self confessed liars too! They made out the men knew it was entertainment or at least most of them, but this is not true, the men think it is real and you can see many conversations where the poor men are sharing intimate things and really think they are sharing a genuine relationship with these actors hiding behind fake pictures. More lies and scamming!

Anyway total SCAM! Don't waste your time! AVOID LIKE THE PLAGUE!!!!!

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

Coach Jane is a fraud

Coach Jane is a fraud. She's very incompetent and will fail you without a valid reason. You guys should fire that useless coach or else she will ruin your reputation. How can a 45minutes training take 8days? Is there even management in your company or do people just do as they please? I have been writing complaints and sending them to the training manager via email seeking assistance because your stupid coach was ignoring my messages and making me way 2days for her to review my 3 messages. I have also sent an email 2days ago after Jane failed me without giving mevalid reasons. I'm starting to think that you guys are fraudsters you just pretend to hire people so that they that hep you right your foolish messages and make you more money then you drop them.

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

I hope Texting Factory management sees…

I hope Texting Factory management sees this because one of their coaches is lousy at training people on time.

I was told that my training would take 45 minutes after completing the training manual; instead, it took more than a week to finish because coach Jane didn't care to respond or do follow-ups on time.
The person who referred me to this job got trained and started working the following day. In my case, everything is just too slow. I'm still training to date.

I can see all the terrible reviews here, but I was willing to try it. However, coach Jane is just not serious about doing her job.

April 3, 2022
Unprompted review
Rated 1 out of 5 stars

This company is the worst

This company is the worst. How can someone finishing working in an account and the account will get blocked because of a small mistake. They worst is you will be denied the payment of the outstanding making all the effort you put in it to go to waste.

March 29, 2022
Unprompted review
Rated 1 out of 5 stars

They claim you can make oodles of money…

They claim you can make oodles of money but you can't. I type fast, I'm an expert in the English language, but you seriously make like $0.08 per text message unless you get to over a thousand, then it's maybe $0.09 or $0.10 per message. Even at 1,000 messages, at 10 cents per message, that's $100. They claim you can send 150 messages per hour, but that is grossly inaccurate and not achievable. Plus, it's draining, always having to drag out the sexual conversations while taking money from men, some of them very old and very lonely, they pay $1.00 per more per message, you get at most 10 cents of that. And they criticize your use of the language, when they are not American-speaking themselves. They have no understanding of jargon, slang, or Americanized English. It was fun for a while but then they stopped paying me for whatever reason, and when I inquired about that, they disabled my login and now will not respond to my emails. They are holding my last month's of earnings. I don't mind being "fired" from them, as the content was fun at first, but then got boring. And scamming men out of their money isn't really all that much fun.

February 28, 2022
Unprompted review
Rated 1 out of 5 stars

Stupidest, dumbest company ever

I have worked with other companies apart from texting factory and I have to say that this is the worst experience that I have had so far. They keep changing rules all the time and they won't tell you about that until they disable your account and give you a really low rating. A while ago you had to do a min of 75 characters and then it went up to 150 and now it's 200. Mind you this is at the same pay rate. I don't know why they mistake long messages for quality. I worked for a company where you just had to do 75 characters and they had bots checking the quality of your messages and they would email you if something was wrong. They also disabled Grammarly which means that you have to read your text to check for errors yourself and if you try using it then it counts as "copy and paste". This has to be the laziest company if they can't come up with an algorithm that actually checks copy and paste. Remember that texting factory would rather fire you than show you what your mistake was. I'm convinced that the policy makers are either toddlers or a bunch of stupid people. If you still have the urge to apply for this job, remember they will fire you and never pay you. It baffles me why they are still running with their pathetic work ethic.

February 23, 2022
Unprompted review
Rated 1 out of 5 stars

coaches are stupid

Some coaches are stupid. They took weeks to respond giving BS reasons like fsmily emergency and 24 hours for them means 3 days especially Coach Cher. Support also doesn't do anything about it. And What's with the new rules every week? It's hard to keep up and it looks like a reason for them to deactivate accounts.

February 4, 2022
Unprompted review
Rated 2 out of 5 stars

They just randomly deactivated my…

They just randomly deactivated my account after another agent sent a message that was against the rules! Then they just said that their decision is final. Also, they will just randomly introduce new rules from out of nowhere and claim that you have somehow broken them. DO NOT MAKE TIS YOUR MAIN SOURCE OF INCOME. If possible, stay clear of working for them in general.

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM! COACH GHOSTED ME DURING TRAINING!!

SCAM!! SCAM! I went into the training and the coach just LEFT! I contacted customer service on what she did along with not giving me any login credentials. My coach asked me when my training was! I said, it's TODAY! It's been close to a week now, I didn't hear anything. DON'T APPLY FOR THIS JOB!! The coaches are a joke that don't know they are doing, and customer service is trash. They won't contact you back. I said, F*** them. Go to other better companies.

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

Texting factory is a scam

Texting factory is a scam. They keep disabling your account for stupid reasons. I have worked with them for almost one year and they kept disabling my account sometimes for no reason at all.

December 11, 2021
Unprompted review
Rated 1 out of 5 stars

A JOKE & A SCAM

Their disgustingly corrupt!! That's it, if you are serious and a hard worker, they will deactivate your account and not pay you. They want people who do the bare minimum so they cannot pay them, it's that simple, soon their site will crash due to poor quality and clients will leave. Karma will come to them, don't stress guys.

Best advise, don't even apply, don't fight, here is a list of other providers to try, just google:

Cloudworkers
TextKing's
Operating4U
123Chat.

Cloudworkers is by far the best based on how this industry works and they are one of the most reliable, no ratings nonsense either.
But to get in is competitive although they have over ten languages you could chat in but you must be fluent in your language selection.

Good luck!

November 10, 2021
Unprompted review

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