TextNow Reviews 1,281

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 545 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the service for its reliability and ease of use, often highlighting its accessibility when traditional phone plans are not an option. Many people appreciate having a dependable number for calls and messages, making daily communication much easier. The app is frequently described as performing well, loading quickly, and fulfilling its promises, proving to be a lifesaver for those without phone service. However, some people were dissatisfied with the app's performance, mentioning issues like delayed call reception or problems with text messages not being received. A few other people also felt that customer service was unresponsive or unhelpful, with some reporting difficulties with account-related issues.

What people talk about most

Service

Clients share positive opinions on service, often highlighting its accessibility and reliability, especially... See more

Application

Customers had ambiguous experiences with the app. Many reviewers praise it as a lifesaver, especially for... See more

User experience

Users describe positive interactions with the user experience, often highlighting its ease of use and... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Many customers praise the ability to call and text,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

TextNow has glitches due to repeated advertising. At times the texts go through, but most times I am informed that the text messages I sent were never received. Or I'll later get an alert saying, Not... See more

Rated 4 out of 5 stars

everything is great, just code verification being behind a Paywall is odd, especially when that could stop this nice app from making even more money

Rated 5 out of 5 stars

It's unbelievable that this service can be acquired by downloading an app. The call quality is always good & I've never had a call drop. I have data without issues whatsoever! I love the service & i h... See more

Rated 5 out of 5 stars

I like how convenient it is to be connected to calls and text and be able to get a hold of loved ones. TextNow does well in that they are not intrusive with ads and phishing websites in conjunction wi... See more


Company details

  1. Electronics & Technology

About TextNow

Written by the company

Founded in 2009

Written by the company

TextNow is the only free phone service that gives you unlimited talk and text, plus data for select apps like email, maps, finance, and rideshare—all for $0/month.
No long-term contracts. No credit checks. Just reliable phone service when you need it. TextNow also offers flexibility, where you can add cheap unlimited data on a leading nationwide 5G network whenever it's needed. Get a free phone number (or bring your own) that works as your primary line or a second phone number app for work, travel, or personal use. Trusted by more than 8 million people every month, and with offices across the U.S. and Canada, TextNow makes it possible to connect without limits. Start free today at TextNow.com. For more information visit https://www.textnow.com/, and follow us on Twitter, LinkedIn, and Instagram.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

"The perks of TextNow"

I like how convenient it is to be connected to calls and text and be able to get a hold of loved ones. TextNow does well in that they are not intrusive with ads and phishing websites in conjunction with them. They have a wonderful rewards program and who can beat free unlimited text and calls with the only thing being needed is a wifi connection or SIM card.

April 20, 2026
Rated 1 out of 5 stars

Feck oof beaches

Fook off beaches

March 10, 2026
TextNow logo

Reply from TextNow

Hi there, We'd like to get some more details to find out what we can do to help improve your TextNow experience. Please email community@textnow.com with any feedback you may have for us.

Rated 1 out of 5 stars

I ordered a sim card and I still…

I ordered a sim card and I still haven't received it?

April 13, 2026
TextNow logo

Reply from TextNow

Hi there, We’re sorry to hear your SIM Card hasn't arrived, thanks for letting us know. For further assistance, please email community@textnow.com and be sure to include your shipping address.

Rated 5 out of 5 stars

Easy to use

Easy to use
Being able to choose your phone number is delightful
I Recommend to anyone looking for a great phone app

April 21, 2026
Rated 4 out of 5 stars

An essential tool

Well, no one is perfect except for our Father who art in heaven . It's an essential tool for life today.

April 12, 2026
Rated 3 out of 5 stars

I think is a good company depending on…

I think is a good company depending on what u order and some time it's free when you done loaded with your own phone company do to if you have a delay in a phone bill n you can only text but not call you can use this app for back up by using and open WiFi or a Friends or family internet at home....or a open public WiFi but the only thing about public WiFi it cut your conversation short but it's a good source of downloading if you want too much Love...but you can't be changing your number over and over because it bumps u off line because u you your email that you start with so use it wisely don't miss treat the app...take care...

April 20, 2026
TextNow logo

Reply from TextNow

Hi Sylvia, Thanks for your positive review. If there's anything we can do to provide you with an even better experience, please let us know by emailing community@textnow.com.

Rated 4 out of 5 stars

TextNow has glitches due to repeated…

TextNow has glitches due to repeated advertising. At times the texts go through, but most times I am informed that the text messages I sent were never received. Or I'll later get an alert saying, Not sent. So far, the calling features work fantastic! Thanks.

April 10, 2026
Rated 1 out of 5 stars

I really would love for me to a a…

I really would love for me to a a verification code for free, not having to pay, and being able to text without wifi data or hotspot, and face time

April 12, 2026
TextNow logo

Reply from TextNow

Hi Amia, Thanks for your review. Free WiFi-Only TextNow accounts are not able to officially support verification/short codes. Ad Free+, Lock Your Number and our Unlimited data plans do support verification codes. Please email community@textnow.com with any feedback you may have for us.

Rated 5 out of 5 stars

Coming From being homeless into the…

Coming From being homeless into the transition of working and living a responsible life having a phone was hard to gain and even more for a phone service but text now probably helped track my life back together with the ability to communicate with my family who support me now.

April 12, 2026
Rated 5 out of 5 stars

Text now Rocks!

When I was in a jam text now kept me in contact with the most important people in my life,my kids and grandkids, and it's is easy to use,and I hear everything clean as whistle I recommend it

April 13, 2026

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