TextNow has glitches due to repeated advertising. At times the texts go through, but most times I am informed that the text messages I sent were never received. Or I'll later get an alert saying, Not... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
everything is great, just code verification being behind a Paywall is odd, especially when that could stop this nice app from making even more money
It's unbelievable that this service can be acquired by downloading an app. The call quality is always good & I've never had a call drop. I have data without issues whatsoever! I love the service & i h... See more
I like how convenient it is to be connected to calls and text and be able to get a hold of loved ones. TextNow does well in that they are not intrusive with ads and phishing websites in conjunction wi... See more
Company details
Founded in 2009
Written by the company
- TextNow is the only free phone service that gives you unlimited talk and text, plus data for select apps like email, maps, finance, and rideshare—all for $0/month.
- No long-term contracts. No credit checks. Just reliable phone service when you need it. TextNow also offers flexibility, where you can add cheap unlimited data on a leading nationwide 5G network whenever it's needed. Get a free phone number (or bring your own) that works as your primary line or a second phone number app for work, travel, or personal use. Trusted by more than 8 million people every month, and with offices across the U.S. and Canada, TextNow makes it possible to connect without limits. Start free today at TextNow.com. For more information visit https://www.textnow.com/, and follow us on Twitter, LinkedIn, and Instagram.
Contact info
United States
- textnow.com
4.3
Excellent
1K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I wasn't able to order a phone or a SIM…
I wasn't able to order a phone or a SIM card it didn't show me anything and every time I press something it didn't take me anywhere
February 15, 2026
Reply from TextNow
Hi there, We're sorry you are having trouble ordering. We do only have SIM Cards available for purchase. For further assistance, please email community@textnow.com with your phone number.
I cannot log in to my TextNow account…
I cannot log in to my TextNow account due to repeated spam/CAPTCHA verification blocking my access. The verification does not complete successfully, preventing login. I have tried multiple devices and networks, but the problem continues. Please assist in resolving this and restoring my account access.
April 13, 2026
Unprompted review
Reply from TextNow
We’re sorry you are having trouble with sign in and thanks for letting us know. If you've already tried resetting the password and are still having trouble logging in please write to us at community@textnow.com for further assistance.
I am trying to tex Marilyn tittle and…
I am trying to tex Marilyn tittle and you stop me
February 9, 2026
Reply from TextNow
Thanks for taking the time to let us know that you’re having trouble with your outgoing texts. If you're having trouble texting one specific number, they may have you blocked. If this is an issue with all outgoing texts please write to us at community@textnow.com for further assistance.
Never had any problems with text now
Never had any problems with text now. If I did they were minor.
April 5, 2026
It works great when I'm on wifi totally…
It works great when I'm on wifi totally love this app...!
April 5, 2026
Make it so people that can't afford a…
Make it so people that can't afford a plan phone service to be able to receive verification codes for free..
April 4, 2026
Reply from TextNow
Hey Emily! Thanks for your review. Free WiFi-Only TextNow accounts are not able to officially support verification/short codes. Ad Free+ and Wireless plans do support verification codes.
Disconnects to much even when connected…
Disconnects to much even when connected to Wi-Fi
March 24, 2026
Reply from TextNow
Thanks for your review. If your app is continuing to disconnect we would like to find out what TextNow app version you’re using and get your TextNow phone number so we can look into this further. You can email community@textnow.com for more help with this.
Yall need to let people receive …
Yall need to let people receive codes. On there phone
March 24, 2026
Reply from TextNow
Thanks for your review. Free WiFi-Only TextNow accounts are not able to officially support verification/short codes. Ad Free+ and Wireless plans do support verification codes.
So first my pictures stop sending
So first my pictures stop sending, now i can't even send text messages....
April 7, 2026
Reply from TextNow
Thanks for taking the time to let us know that you’re having trouble with your outgoing texts and photo messages. If you're having trouble texting one specific number, they may have you blocked. If this is an issue with all outgoing texts please write to us at community@textnow.com for further assistance.
A wide variety of #s to choose from and…
A wide variety of #s to choose from and works perfectly every time and is TRULY free! Can't beat it
March 26, 2026
Free and good ads.
April 3, 2026
Reply from TextNow
Hi Breanna, Thanks for your positive review. If there's anything we can do to provide you with an even better experience please let us know by sending an email to community@textnow.com
I enjoy that from the beginning it's…
I enjoy that from the beginning it's been the easiest thing dealing with my phone issues. Thank you
March 31, 2026
Nice I like it
April 5, 2026
Serving their purpose great quality…
Serving their purpose great quality call's and text messages.
April 4, 2026
Thank you
Thank you! When my data runs out or I miss a payment for my phone service, I rely on your app. All I need is wifi and your coverage is great. You even allow free texting so, thanks again.
April 7, 2026
Reply from TextNow
We’re sorry you are having trouble signing in, thanks for letting us know. Please try using the Forgot? link on the login page to send yourself password resets; just enter the email addresses for your accounts there. If you need further help, you can write to us at community@textnow.com
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