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Company details

  1. Telecommunications Service Provider

About Textr

Written by the company

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device.

Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more.

Contact info

2.9

Average

TrustScore 3 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Worked in Turkey, does not work in UK

Worked in Turkey, but does not work in the UK. Their customer support is the most frustrating experience ever, it's like trying to ask a 3 year old for help, they refuse to understand or answer the question being asked and the best thing I did was delete the eSim and search for another provider.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Used textr eSim now over 5 times in the…

Used textr eSim now over 5 times in the UK and Europe, and purchase the plan before I leave, it activates within approx 1 min of arrival to the destination country and has worked flawlessly. The reviews here seem suspect tbh, on Google play store they're generally reviewed fine so wanted to ensure people aren't listening to nonsense, because honestly, it just works, happy, and thank you!

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Don't fall for it and don't make any recharges.

I saw that they said that I could register apps from other countries through a virtual number. After I recharged, I found that I couldn't register at all. I tried to contact customer service to submit relevant information and apply for a refund. However, when I asked for a refund, no one responded to me. This is a naked scam.

January 22, 2025
Unprompted review
Rated 2 out of 5 stars

Dodgy

Dodgy
Whiles they advertise working with certain Network Carriers, but they do not.

The eSim install is quick and fairly easy. However, not all the brandname carriers can be accessed with the eSim. (False advertisement)

Also there is no Company clarification on their Homepage! Illegal practice. Not allowed in EU and North America. Even though they advertise on those markets.
Very dodgy ...

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

Beware! Textrapp is a Scam.

Beware! Textrapp is a Scam.

I had a terrible experience with Textrapp, and I feel it's my responsibility to warn others. After using their service for a few hours, my account was abruptly suspended without any valid reason. To make matters worse, there's no option for a refund.

It seems like Textrapp suspends accounts just to resell users' numbers. Shockingly, they claimed my account violated their terms, even though I hadn't done anything wrong. This practice is not only unethical but also a clear indication that Textrapp is not a trustworthy service.

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

100% Scam

100% Scam , they suspend your account after 1day or less and they say that they can't refund you cause your account avoid the term

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Worst Phone Number App Ever

This app just too bad, lack of functions comparing with other phone number apps. It clams to be a business-oriented app, but in fact it is not even robust in basic communication functions. Shameless and totally not worth the price.

January 22, 2023
Unprompted review
Textr logo

Reply from Textr

Thank you for your feedback! Our product team is always looking for more insights. Your feedback will help us determine what features to add and how we can make the product better for you. If you have the time, please contact support@textrapp.com and let us know your needs!

Rated 1 out of 5 stars

Deceptive pricing

When I signed up for their Textr Team plan, I selected the UK number. On the website, they showed unlimited calling and unlimited texts with a Star mentioning a Fair usage policy. I got it and bought their service. After signing up, it asked me to add $15 to add numbers to my account so I did. When I stepped ahead and selected the UK number, it showed me a different pricing of $0.01 Per minute for UK outbound calls. Still, I get it however it was against the pricing shown on the main website. When I got the number activated and dialled a UK number for just 10 seconds, my balance got deducted by $0.39. That's insane and totally the opposite of what I bought. So there are two frauds Textr is doing to the customers in my case:

1. They show unlimited calls and SMS in their flat pricing plan of $15 (a pretty good amount for a phone plan)
2. They show an additional $0.01 for a minute for making calls in the UK (still not a big amount)
3. Then they are charging $0.39 per minute

I would recommend avoiding these guys completely as they are scamming people with their attractive pricing and billing traps.

December 21, 2022
Unprompted review
Textr logo

Reply from Textr

Dear Customer,

Thanks for giving us your feedback and honest thoughts. We apologize for the issues you've encountered using our product. Please forward your account info (email and team ID) to support@textrapp.com and we will look into this problem and work to find a solution for you.

We are so sorry you had to experience this and will look into it solving this issue immediately.

From,
Textr Team Support Team

Rated 1 out of 5 stars

I just started using my number with my…

I just started using my number with my business just yesterday and I couldn’t reply my customers today ..it’s saying number blocked and I just paid for another new month yesterday .. kindly reply me because my customers are waiting for me to reply them now .

May 23, 2022
Textr logo

Reply from Textr

Thank you for your feedback! We're sorry to hear that your number has blocked. Our security team suspected that the number you subscribed was being targeted as a spam number.

According to the article 4 of our Terms and Conditions, The Team is strictly forbidden from engaging in unacceptable use of the Platform and the Services. Should you have any concerns about it, please contact us by support@textrapp.com, we are happy to help you there!

Rated 5 out of 5 stars

very easy to manage different phone…

very easy to manage different phone numbers to conduct business via text message and calls!

May 10, 2022
Textr logo

Reply from Textr

Thank you for your review! It means a lot to us that you took the time to share your thoughts with us! We’re thrilled to hear you enjoyed your experience. We are always trying the best to provide the best possible service to our customers!

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