5* for Teya because of Sue & Georgios Paplomatas Excellent professional players every time we need help always there to support. For every person i referred them are the same extremely happy with t... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I recently switched to Teya from Worldpay, and the difference is night and day. With my previous provider, I was constantly dealing with sneaky, hidden charges and a total lack of transparency.... See more
Company replied
Smooth and efficient onboarding We recently moved our payments over to Teya and the experience has been excellent so far. Aleksandra was very proactive, responsive and easy to deal with throughout th... See more
This has been one of my best experiences in recent times re. business offering with superb customer support. Help every step of the way, really competitive offering, phone calls for follow up, and ser... See more
Company replied
Company details
Written by the company
Headquartered in London, we’re a payments company proud to serve small, local businesses across Europe. We build tools to unlock hassle-free payments and better business management so local businesses can thrive. Our all-in-one offering is designed to simplify the everyday in business, all on fair and transparent terms.
Teya: Payments made easy
Written by the company
- Reliable and flexible
- With options for on-the-go and in your store, get the set-up you need at a price that suits you – and never worry about going offline.
- Next working day settlements
- Increase your cash flow by getting paid the next working day.
- Real time analytics
- Get the insights you need to run your business. Use our app to manage your sales and settlements and share reports with your team.
- Next-generation card machine
- Stay connected with free 4G data and an all-day battery with our next-generation Android card machine.
- Flexible funding
- Apply in minutes and be eligible to access from £1,000 to £1.5 million of business funding in 24h.
- Real support from local people
- Get real support from real people whenever you need. We'll answer your calls in 5 seconds or less during business hours.
- Pay by Link
- Sell to anyone, anywhere by sending payment links.
- Fair and transparent terms
- We have no hidden fees, no PCI fees, or additional costs. No lock-in contract options available.
Contact info
100 Victoria Embankment, EC4Y 0DY, London, United Kingdom
- +44 1283 896 876
- help@teya.com
- teya.com
4.3
Excellent
1K reviews
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Time is gold and all I can say between…
Time is gold and all I can say between an hour I got what my business need …
This is great
Thanks to them and the technology they provide to us …
Abbas Banakar
March 9, 2026
Smooth and efficient onboarding
Smooth and efficient onboarding
We recently moved our payments over to Teya and the experience has been excellent so far. Aleksandra was very proactive, responsive and easy to deal with throughout the process. Everything was set up quickly and efficiently and any questions were handled straight away. A very smooth onboarding experience and a great start working with Teya.
February 26, 2026
Unprompted review
Sue & Georgios Paplomatas always here…
Sue & Georgios Paplomatas always here to support me and my business I call they come to help little problem with my card machine charging they are here to help and support me customers service 110% so happy
Sia from customer service was excellent as well Very helpful
March 9, 2026
Unprompted review
My Account Manager Sue & Georgios are the best
Happy Customer with Teya and My account managers Sue & Georgios Paplomatas
Always available to help and support my business.
I will recommend anyone to get in tach with Sue & Georgios Paplomatas to give them Teya
March 9, 2026
Unprompted review
Excellent connectivity
From my first call to now having fully operational machine, the service has been first class. Maria Jorgensen has been my main contact and her customer service has been excellent from start to finish. The most important thing is the excellent connectivity and options on the handset. My old card reader will now go into the recycling♻️ bin.
March 9, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dont trust them at all
February 1, 2026
Unprompted review
Reply from Teya
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention.
We have requested additional information so our team can review your feedback in more detail. Once we receive this, we will investigate accordingly and update our response.
Kind regards,
Team Teya
Very good i am hapoy
March 7, 2026
Great rates and very good online system.
March 7, 2026
A complete understanding of my…
A complete understanding of my situation and requirements made things easy.
February 24, 2026
Unprompted review
Zero not even 1 star zero zero zero.
February 27, 2026
Reply from Teya
Hi Customer,
We’re sorry to hear that you’ve had a negative experience and can understand how frustrating it must feel. From our side, there’s no record of contact from your account and no known issues at this time, but we want to make sure that any concerns you have are properly addressed.
Please reach out to our support team directly on +44 1283 896 876 or via help@teya.com, and we’ll be happy to investigate further and assist you in resolving any problems.
Kind regards,
Team Teya
Very good experience from start to…
Very good experience from start to account opening
February 27, 2026
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