We received excellent service from beginning to end. All the staff were very professional and polite. From Jaki who helped us to choose which garden building would suit our needs, to the the guys who... See more
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Excellent product and expertly constructed on-site for us. We cannot call it a garden shed, it is so much more, so we call it The Cabin, which is a 7.5m x 3m cedar wood building with 3 sets of 3 doub... See more
Real quality at a sensible price. We ordered a 6ft x 12ft pent workshop from TGB with filled nail holes and painted finish, 'proper' doors and door furniture and a single window. The quality of build... See more
Our second shed purchase from Tunstall! Went back as we were so pleased with our first shed. It may be more expensive than a similar sized shed from B & Q but the quality is fantastic! A sturdy well p... See more
Company replied
Company details
Information provided by various external sources
We manufacture, deliver and install our range of exceptional garden buildings nationwide, and we can also offer a bespoke service, creating your own individual building to your design and specification.
Contact info
160 Pinnox Street, ST6 6AD, Stoke-on-Trent, United Kingdom
- 01782 832166
- tunstallgb@mac.com
- tgbuildings.co.uk
4.6
Excellent
38 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and product
Efficient, knowledgeable service. Very pleased with our log cabin.
November 12, 2019
Unprompted review
Please note good and bad bits.
An honest review as I see it. First I choose my new workshop primarily on the promise of a 15 year guarantee closely followed by it's great look, not the cheapest but was happy to pay for the right product. I was also happy with the fact they made me an additional matching door for free (I travelled to their factory to pick it up and was impressed with the customer service received).
Now the not so good bit, I have now had my workshop about 5 years and noticed that on the side that is facing the sun the wood has not faired well at all, some of the cladding has shrunk and several planks have split and warped slightly. This I have not contacted the company about as I feel partly responsable for not treating the wood, but the sides that are not facing the sun are still in 100% condition. Just a word of advice for others, please do not rely on the 15 years claim of a trouble free product unless you are prepared to do some maintance to preserve it. I would buy again but make sure I added an additional preservative coat or two early on.
A slight get out clause for not doing the painting was because the very appealing yellowish colour is a high end product that if I used a different one would have been difficult to match without repainting the whole building (not easy to get around all sides). I just assumed that I would have had a few more years of protection.
I don't want this to be a "slagging off" of a company, as it is hard enough these day's for a company to make a living, just be aware you might have to put a bit of work in yourselves.
November 10, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr Drury,
Thank you for your feedback and for taking the time to write us a review. It is great to hear that you would purchase from us again although we are a little saddened to hear of your comments regarding maintenance of the garden building. Unfortunately, as we were not aware of the issues with your building, we were unable to advise on recommended treatments and maintenance for the exterior of the cladding/building.
We proudly provide a 15 year guarantee against rot on all buildings, however, this is subject to maintenance as we recommend to treat all buildings. If you would like to contact us, we would be more than happy to advise further.
We would again like to thank you for your feedback and we still to this day talk about the delicious cake that your wife kindly baked us for our first class service.
Thank you.
Tunstall Garden Buildings Team
Lovely quality products at a reasonable price.
We are a local SEN school and we were looked after very well by the team at Tunstall Garden Buildings.
We bought two buildings, a large cabin and a workshop. Both are lovely quality and nothing was too much trouble, right from design, manufacture to installation.
I can't rate this company highly enough. If any other schools would like to see our installation we would be happy to show ours, Tunstall Garden Buildings can get in contact with on your behalf if that is the case.
Unfortunately we are unable to show members of the General Public around.
Thank you.
November 7, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr Lowndes,
Thank you very much for your 5 star review and for taking the time to leave us with such positive feedback regarding the installation of your Log Cabin and Workshop.
It is lovely to hear how pleased you are with the quality and service that you received and we greatly appreciate your kind offer to allow any other schools to visit.
Thank you.
Tunstall Garden Buildings Team
Great quality workshop
Excellent service, excellent product, lovely people. Delighted with my new workshop.
November 7, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Clive,
Thank you for your kind comments and 5 star review. We are very pleased to hear how delighted you are with your new Timber Workshop and it was great to work alongside such lovely people like yourselves.
Thank you.
Tunstall Garden Buildings Team
Excellent product
Excellent product, and delivered and errected by a first class team.
November 5, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi,
Thank you for your 5 star review. We very much appreciate your comments and the time taken to write your review. We hope that you continue to enjoy your lovely Log Cabin.
Thank you.
Tunstall Garden Buildings Team
Great shed, great people.
This was much the most sturdy shed I could find for the money, and better than many more expensive. The company was helpful and friendly, very adaptable, and put it up swiftly and carefully. Really can't fault the whole experience.
November 3, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr Lyall,
Thank you very much for your kind feedback. It is great to hear how pleased you are with the overall service and quality and It is always positive to hear that our prices are competitive for the bespoke service that we offer.
Thank you.
Tunstall Garden Buildings Team
I have had 2 buildings off them now the…
I have had 2 buildings off them now the first was a studio back in 2001 still going strong. And last year we had a workshop with extra height not a problem for them to do it. The quality is outstanding well worth the money
November 2, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi David,
Thank you for your 5 star review! It's wonderful to hear that both buildings are still going strong and that you are pleased with the quality of your buildings.
Thank you.
Tunstall Garden Buildings Team
Genuinely lovely people
Genuinely lovely people, with fantastic quality of build and service provided. Love my new garden studio and would highly recommend Tunstall to anyone.
November 1, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr & Mrs Colgate,
Thank you for your kind feedback, we very much appreciate your comments and what a pleasure it was to work alongside you both. We hope that you continue to enjoy your Garden Studio.
Thank you.
Tunstall Garden Buildings Team
A High Quality Building professionally installed
We purchased a workshop/potting shed building nearly 2 years ago. It arrived on time and the installation was professionally installed in 3-4 hours.
We have been delighted with it.
November 1, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr Richmond,
Thank you very much for your 5 star review. It is great to hear that you were pleased with the Installation of your building and how delighted you are with your Timber Workshop.
Thank you.
Tunstall Garden Buildings Team
Very good service from beginning to end…
Very good service from beginning to end project
October 31, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Phil,
Thank you your kind comments. We are pleased to hear that you are happy with the service that you received from us at Tunstall Garden Buildings.
Thank you.
Tunstall Garden Buildings Team
1st class quality and service
October 31, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr & Mrs Finney,
Thank you very much for your 5 star review. We really appreciate your comments and we hope that you continue to enjoy your Bespoke Garden Room and Workshop.
Thank you.
Tunstall Garden Buildings Team
Graden workshop and pool house
A fantastic building, well constructed to my specification.
The construction team were a pleasure to work with and the projected was completed on time to a high standard.
October 31, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr Herbert,
Thank you for your kind feedback. It is always nice to hear that the team have done so well and that you are pleased with the Installation of your Bespoke Garden Building. Thank you again for providing photographs, we think your building looks fantastic!
Thank you.
Tunstall Garden Buildings Team
Very pleased with my purchase and all…
Very pleased with my purchase and all the staff very helpful and friendly had a brilliant job done
October 25, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr & Mrs Barlow,
Thank you for your kind comments, it is lovely to hear how pleased you are with your Sunroom and Garden Shed. We very much appreciate your feedback.
Thank you.
Tunstall Garden Buildings Team
Our second shed purchase from Tunstall - delighted!
Our second shed purchase from Tunstall! Went back as we were so pleased with our first shed. It may be more expensive than a similar sized shed from B & Q but the quality is fantastic! A sturdy well put together shed, delivered as scheduled & erected very swiftly by Tunstall’s workmen. The slight problem with the key not coming out of the sliding bolt closing was quickly remedied when we rang the company. Now painted, with shelves inside for my pots & tools, it’s a great secure place for my 2 bikes. Very happy!
October 24, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mrs Derrington,
Thank you very much for your 5 star review and return custom. It is great to hear how pleased you are with your garden buildings. I'm glad that we were able to quickly rectify the locking mechanism and that your bikes are now safe & secure in your new Garden Shed.
Thank you.
Tunstall Garden Buildings Team
Excellence over price
Quite simply put, you pay for what you get! Had a 6x6 shed with upgrade roof and upgrade vapour barrier. Very solid structure, very well built, professionally assembled by tgb, effortless for me and this thing will last me years, that I am confident of!!!
October 24, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mr Biggin,
Thank you very much for your kind comments. We are pleased to hear how happy you are with the overall quality and construction of your garden shed.
Thank you.
Tunstall Garden Buildings Team
We have 2 of your workshops now
We have 2 of your workshops now. One from 2008 and one from 2019. Great sheds. Sturdy and dry.
October 24, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Elizabeth,
Thank you for very much for your 5 star review. We are very grateful for your comments and return custom and we hope that you continue to enjoy your garden buildings.
Thank you.
Tunstall Garden Buildings Team
Professional and quality service from…
Professional and quality service from start to finish. Excellent standard of building and workmanship. Great people to work with too. No hesitation in highly recommending TGB Ltd to anyone wanting a garden building.
October 24, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi Mrs Oliver,
Thank you very much for your 5 star review and recommendation. We really appreciate your kind comments regarding the overall quality and service that you received from us at Tunstall Garden Buildings. We thought your Garden Room looked fantastic in the surroundings of your lovely garden.
Thank you.
Tunstall Garden Buildings Team
Top quality job at a reasonable price
Top quality job at a reasonable price. Very pleased with end result.
October 24, 2019
Unprompted review
Reply from Tunstall Garden Buildings UK Ltd
Hi David,
Thank you very much for your kind feedback. It is great to hear that you are pleased with your building.
Thank you.
Tunstall Garden Buildings Team
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