TGS Insurance Agency Reviews 3,344

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They sent me a flyer in mail. The quote was so low that I called and took out homeowners and auto. My daughter saw it a few days later and it was not enough coverage so she called them to cancel ca... See more

Rated 5 out of 5 stars

From the beginning of my contact with TGS Insurance, until my most recent conversation of today, I have been extremely pleased with the customer service offered by Mr. Frank Stone. All agents are nice... See more

Rated 5 out of 5 stars

I received an advertisement in the mail from TGS Insurance. When I called their service center I was quickly directed to a live agent in my state who was very knowledgeable and helpful. He had a very... See more

Rated 5 out of 5 stars

The best thing was being in contact with Ron Ramos, who I consider my Agent. He found the best coverage that I could afford and gave me suggestions to consider while I decided which policy to purcha... See more

Company details

  1. Home Insurance Agency
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Landlord Insurance Company
  5. Personal Insurance Company

Written by the company

We help you understand and accurately appraise your insurance requirements and give you exactly what you are looking for, regardless of your situation. We work with over 55 top-rated insurance carriers to get the best quote. Your needs are put first to inform your decisions while ensuring the highest satisfaction. Our professionals ensure the process of applying for insurance is as easy as possible for you without being overly time-consuming. When you request a quote online, our licensed insurance agents will contact you to verify your information so they can get to work finding you the best policy at the best price. Let TGS Insurance Agency handle your policy needs today! Texas License # 1954551


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Caring Agent

The best thing was being in contact with Ron Ramos, who I consider my Agent. He found the best coverage that I could afford and gave me suggestions to consider while I decided which policy to purchase.
He guided me very patiently, expressing concern for my need and I felt at ease knowing and trusting him with my families need.

February 7, 2024
Rated 1 out of 5 stars

Bad customer service

Bad customer service. This company is not very honest and forthcoming, all they want is to make a sale. They would not provide any details of my home insurance quote except the price unless I commit to buy.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Agent Pedro M.TGS have professional staff that are…

TGS have professional staff that are very experience and knowledgeable of the insurance they are selling. Pedero M. was my agent and he was amazing, knowledgeable, patience, and very respectable. He called and email me to check to see if I had any questions. I will refer friends and family. I am are so changing my Auto Insurance. Thank you, Pedro M.

January 31, 2024
Rated 5 out of 5 stars

Your Insurance agent was very helpful and knowledgeable.

Your Insurance agent was very knowledgeable and client ready to serve. Our old insurance provider had taken us for granted for years by just increasing our rates just because. An average hard working home owner does not have the time to read all the legal jargon pertaining to coverages on the policy. Especially when your mortgage handles it for you in every renewal date.(all you want is coverage)
We had past legitimate claims filed with them but was no help to us at all. (almost like pulling teeth) Future Home Owners insurance buyers beware of other providers who really don’t care about you they just want your money; They don’t even try to inform or educate the customers before about filing a claim. (My agent was very helpful in explaining to me about the 1% and 2% deductible that comes out of your pocket) The average customer does not know about the cost of repairs. The number of claims filed hurts a customer when filing them. Primary reasons are because of lack of knowledge in filing them. And the steady increases of building materials and labor involved are a factor. Owning a home for 30 plus years you’re going to have several claims to file during those years. But being wise and educated on how to file is very useful. Thank you agent very much for the intel.

January 31, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look