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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the website, citing numerous unverified profiles and a lack of effective moderation. Customers frequently encountered users attempting to redirect conversations to other platforms for various purposes. The subscription and pricing were also a major point of contention, with many finding the service expensive and not worth the money due to the prevalence of unverified accounts. Some people were dissatisfied with the payment process, experiencing billing discrepancies and difficulty resolving them. Reviewers also noted issues with social media, as many unverified profiles used images from other platforms.

What people talk about most

Website

Reviewers mention negative feedback about the website, with many expressing strong dissatisfaction. Customers... See more

Social media

People report negative experiences with social media, primarily due to an overwhelming number of fake... See more

Subscription

Users describe negative interactions with subscription. Many customers report issues with premium... See more

Price

Clients share negative opinions on price, consistently finding it too high. Many reviewers report being... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report being charged without... See more

Based on these reviews

Rated 2 out of 5 stars

This site has more fake profiles in 2025 then 50% from the new registered profiles, names they never heared in their Countrys they should come from, or Girls with men names....a lot of "American" prof... See more

Rated 2 out of 5 stars

Every single woman I have met here wants to immediately move to WhatsApp to communicate and then ends up running some sort of scam - and several of them are using photos of other women who are models…... See more

Rated 1 out of 5 stars

Joke site. Bitcoin, visas, condos, "massage", "guide", freelance, call out, timewasters, bored 40 year olds, English practice, 'Hi' every 3 days, a stunning 22 year old model from California wh... See more


Company details

  1. Dating Service

Information provided by various external sources

Since 2002, ThaiCupid has connected thousands of Thai singles with their matches from around the world, making us one of the most trusted Thai dating sites. With a remarkable member base of over 1.5 million (and growing), our Thai dating site connects thousands of single men and women internationally.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

277 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Fact: Online dating is toxic for men.

It's normal to pay for dating sites, don't complain about it; what do you want, something for nothing? Here's what happens.
1. Set up your profile and get your email spammed with messages.
2. Choose someone to chat with (pretty girl with only one photo and no effort made to fill out other information).
3. She asks for your phone number on first conversation. You say no.
4. She blocks you.
5. Repeat for as many times as you like.
6. Write review on TrustPilot
7. Have a beer
It's probably not the web-site's fault. It has many warnings against scammers including not giving your phone number away. It's just the people who use it.

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

I enjoy looking at all the pretty…

I enjoy looking at all the pretty ladies, but i refuse to pay to send messages. There should be a free way to send a message every ten minutes or so... i am legally blind and disabled... i am not rich. Perhaps if i win the lotto i will pay to play...

April 19, 2023
Unprompted review
Rated 1 out of 5 stars

I was shadow banned by a scammer

I was shadow banned by a scammer. A scammer asked for money and when I said no she reported me and they banned me. This is unacceptable I payed money for this

April 15, 2023
Unprompted review
Rated 1 out of 5 stars

Thaicupid scam site

Thaicupid scam site. They took my money. They claim I clicked a popup...but my browser deny all popups.
I was a member befor but stopped...I just went back in to look and suddenly a 3 months.. was taken out my account.
They refuse to refund and instead they wanted me to pay for 1 month and then refund the 3 month...No way...

April 11, 2023
Unprompted review
Rated 1 out of 5 stars

BE AWARE

BE AWARE. Just been CHEATED again by ThaiCupid. I bought one weeks access and then they took for One months access from my visa card. They even knew that it was wrong when I contacted Them , but they Will NOT either give me the money back I have paid too much or what I even suggested, give me 3 more weeks access. I Will Call that clear CHEATING

March 3, 2023
Unprompted review

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