ThaiHelper Reviews 

5
TrustScore 4 out of 5

3.8

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Company details

  1. Online Marketplace

Written by the company

ThaiHelper (thaihelper.app) is Thailand's free direct-connection platform for hiring household staff — nannies, housekeepers, private chefs, drivers, gardeners, elder caregivers, tutors, and pet sitters. Helpers create their own profiles for free; families browse and message helpers directly. There are no agency fees, no commissions on salary, and no placement charges on either side. We launched in April 2026 and today host over 500 verified helper profiles across Bangkok, Phuket, Chiang Mai, Pattaya, Koh Samui, Hua Hin, Krabi, Chonburi, Nonthaburi and other Thai cities. Every account, on both sides, is email-verified before it goes live. ThaiHelper was built by a family of four who moved from Germany to Phuket in late 2024 and struggled for weeks to find a trustworthy nanny through fragmented Facebook groups and slow-moving agencies. Rather than start another agency, we built the direct-hire platform we wished had existed for us — one where you can see full profiles with photos, experience, languages and rates, and reach the person directly without a middleman. Please note: ThaiHelper is NOT the "Thai Helper" language-learning iOS app, NOT the visa-service site at thai-helper.com, and NOT the ThaiFriendly dating platform. ThaiHelper.app is the only ThaiHelper that connects Thai families and household helpers for hiring.


Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(5)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a wonderful experience with Thai Helper and highly recommend their services. The team was professional, reliable, friendly, and always willing to help. From start to finish, everything was handled smoothly, and I truly appreciated their excellent customer service and attention to detail.

It's refreshing to work with a company that genuinely cares about its customers and provides such a positive experience. I will definitely use Thai Helper again and would happily recommend them to anyone looking for trustworthy and high-quality service.

Thank you, Thai Helper, for your outstanding support. Wishing your team continued success!
Akasa kiran

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing is as easy as you think

It works well to a certain extent. I stay in contact with my family constantly. I'm still working part-time. I think I'll expand to apply for jobs in different provinces. There's nothing to worry about regarding its use. I'm happy and satisfied with it and will invite my friends to use it too.

July 14, 2026
Unprompted review
ThaiHelper logo

Reply from ThaiHelper

Hi 🙏

Thank you so much for using ThaiHelper and for inviting your friends —
that's exactly what helps us grow.

Great to hear you're expanding to other provinces too. Best of luck with everything!

Jelena
Founder, ThaiHelper

Rated 4 out of 5 stars

I can't say much about it yet because I…

I can't say much about it yet because I haven't needed it, but I registered and looked around anyway, in case I might need it someday. I'm very happy to have the option to use it, though.

July 14, 2026
Unprompted review
ThaiHelper logo

Reply from ThaiHelper

Hi Dirk,

Thank you for the fair review and for signing up.
Feel free to have a look around anytime you need
household help — we'll be there.

Jelena
Founder, ThaiHelper

Rated 5 out of 5 stars

A Trusted Platform for Finding Jobs in Thailand

ThaiHelper has been a great help to me, especially for anyone looking for full-time or part-time jobs in Thailand. The platform helps connect job seekers and employers in a safe and reliable way. I appreciate that job opportunities are sent directly to my email inbox, making it easy to stay updated. Everything I've experienced has been legitimate, and I feel more confident using a platform that values safety and quality. I'm truly thankful that I signed up with ThaiHelper. I highly recommend it to anyone searching for work in Thailand.

June 2, 2026
Unprompted review
ThaiHelper logo

Reply from ThaiHelper

Hi Edz Grace,

Thank you so much for taking the time to write this — especially the "safe and legitimate" part. That's exactly the trust we're trying to build, one profile at a time.

Wishing you continued success in your job search on ThaiHelper.

Jelena
Founder, ThaiHelper

Show reviews in all languages. (5 reviews)

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