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Thames Valley Scar Clinic Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Plastic Surgery Clinic
  2. Plastic Surgeon
  3. Private Hospital
  4. Skin Care Clinic
  5. Surgical Center

Written by the company

We are a Consultant Plastic Surgeon owned and directed Scar, Skin and Rejuvenation clinic. We use state of the art Lumenis Ultra Pulse Alpha carbon dioxide Laser, Lumenis M22 IPL and NdYAG Laser, RECELL 'spray on skin' technology and surgery to give the bespoke treatment you need. We also have the full complement of non-invasive treatments to supplement including silicone products, bespoke pressure garments and psychological therapy. Alexandra Atkins-Murray and Sara Atkins-Murray are the company co-directors. Alex leads the regional NHS Burns and Scar service and Sara leads the Oxford Plastics Major Trauma Centre. The clinic is the only one of its kind in the Thames Valley (Buckinghamshire, Oxfordshire and Berkshire) and beyond. The clinic is a relaxed and stylishly appointed LPA (laser approved) building in Wheatley, conveniently located just off the M40 and A40. It is set in a beautiful green and lovingly converted private business park, private and secluded. We offer a bespoke patient journey with our team led by Consultant Plastic Surgeon Alexandra Atkins-Murray treating the following conditions: - Scars (acne, surgical, self harm, traumatic or burns, keloid) - Skin conditions (pigmentation, vascular, benign lesions, vitiligo, rosacea, rhinophyma) - Age related skin change (pigmentation, wrinkles, lines etc requiring resurfacing) For more information on what we treat, patient pathways and the clinic please see our website.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Highly recommended

Alex was fantastic at answering all my questions and made sure that I was fully informed regarding both the procedure itself and the aftercare and recovery process.  She also followed up afterwards to check on me before our post-procedure appointment.  The procedure itself was straightforward and swift, with both Alex and Sara onhand and very supportive throughout.  They are a great team who are friendly and welcoming. A really positive experience and great results.  Highly recommended.

March 10, 2025
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Reply from Thames Valley Scar Clinic

Thanks so much for taking the time to leave a review for us.

We are delighted you had a positive experience and great results. It's lovely to hear you found us both supportive and a good team!

Thanks again for choosing Thames Valley Scar Clinic.

Rated 5 out of 5 stars

My experience

The efficiency and effectiveness of communications particularly the responsiveness to emails and telephone calls. The relaxed and professional approach of the surgeon particularly explaining the procedure and what to expect in an empathetic and friendly way.

September 5, 2025
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Reply from Thames Valley Scar Clinic

Thanks very much for the review. We are delighted you found our team to be responsive and efficient.

It is also lovely to hear that you found the surgical team, in particular Alexandra empathetic and reassuring.

Thanks again for choosing Thames Valley Scar Clinic.

Rated 5 out of 5 stars

Scar Clinic medical care and advice

The medical care and advice were excellent and the laser treatment made an enormous difference to my skin recovery and general rehabilitation in the process of obtaining a prosthesis following a lower leg amputation. Alexandra Murray and all the staff were friendly and welcoming and my visits made a huge difference to my mental wellbeing. I can’t recommend the Scar Clinic highly enough.

February 10, 2025
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Reply from Thames Valley Scar Clinic

Thanks so much for the review Pat. We loved having you in the clinic and glad the laser and non-surgical treatments made such a difference.

We’re delighted to have been part of your journey to a prosthesis and further independence.

Rated 5 out of 5 stars

Friendly welcome to an immaculate…

Friendly welcome to an immaculate clinic. Very knowledgeable and professional regarding their expertise in lasers. I have a difficult to treat condition and they were honest and kind throughout the treatment ensuring my pain was well managed throughout my sessions. My appointments were never rushed and my welfare was their priority throughout. Would highly recommend this clinic.

August 22, 2025
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Reply from Thames Valley Scar Clinic

Thanks so much for the review Ruth. We appreciate the feedback we managed your pain well, that’s really important to us.

It’s been a pleasure treating you and working with you to get the outcome you’re happy with.

Rated 5 out of 5 stars

Excellent service

Alex is really reassuring and nice and the whole process has been easy and stressfree

August 16, 2025
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Reply from Thames Valley Scar Clinic

Thanks so much for the review.

We’re delighted to hear that Alex put you at ease, and it’s been a pleasure treating you.

Thanks also for letting us know you found our patient pathway easy and ‘stressfree’, it’s what we aim for so very happy we achieved it.

Rated 5 out of 5 stars

The staff were extremely nice and very…

The staff were extremely nice and very kind. Sara made me feel very comfortable and the consultation was very thorough and covered multiple options. She helped me find the most suitable treatment that was tailored to my scars.

April 2, 2025
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Reply from Thames Valley Scar Clinic

Thanks for the feedback. We are really glad we managed to find the best fit treatment for you.

Rated 5 out of 5 stars

Recent laser scar management treatment

I recently underwent laser scar and ReCell treatment at Thames Valley Scar Clinic following a significant burns injury under the care of Consultant Plastic Surgeon Alexandra Atkins-Murray. Throughout the process, Alex provided exceptional care, support, and guidance. Her expertise and compassionate approach made me feel comfortable and well-informed at every stage.
The clinic’s state-of-the-art facilities and the professionalism of the entire team truly enhanced my experience. Sara efficiently handled my initial enquiries to appointment scheduling and follow-ups, and everything was handled with warmth and clarity.
My recovery journey is still ongoing, but with Alex and her teams’ continued support, guidance, and expertise, I feel completely confident that I’m in safe hands.
I highly recommend Thames Valley Scar Clinic, Alexandra Atkins-Murray, and the wider team to anyone seeking expert, empathetic, and well-coordinated scar treatment.

March 15, 2025
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Reply from Thames Valley Scar Clinic

Thanks for the feedback. We are really glad to hear you have found the support from Alex and the whole team reassuring in your recovery.

Rated 5 out of 5 stars

Delighted with the results

Looking at the website and reading about Sara and Alex, then meeting them at the initial consultation I felt very confident about attending TVSC to have a couple of procedures carried out. Happily, my confidence was not misplaced and I am delighted with the results.
As expected from highly qualified surgeons, Sara and Alex were very professional but also kind and great fun.
I would have no hesitation in recommending TVSC.

January 13, 2025
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Reply from Thames Valley Scar Clinic

Thanks for the feedback. We are really glad to hear we instilled confidence and you have been delighted with the experience.

Rated 5 out of 5 stars

Exceptional Care at Thames Valley Scar Clinic

I have been receiving treatment for hyperpigmentation on my face at Thames Valley Scar Clinic, and I couldn't be more pleased with the service. Alex and Sara have been incredibly professional and attentive throughout my treatment. Their expertise and dedication to their patients are evident in every interaction. The clinic is well-maintained, and I highly recommend Thames Valley Scar Clinic to anyone seeking effective and professional care for their skin concerns.

April 2, 2025
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Reply from Thames Valley Scar Clinic

Thanks for the feedback. We are really glad to hear you enjoy your visits to the clinic and working with us to achieve the results you want for your hyperpigmentation. We always look forward to seeing you.

Rated 5 out of 5 stars

Great experience

Great experience

April 2, 2025
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Reply from Thames Valley Scar Clinic

Thanks for the feedback. We are really glad to hear you had a great experience with us.

Rated 5 out of 5 stars

Exceptional experience

My experience with Thames Valley Scar Clinic was excellent from start to finish. The team gave me their honest and professional opinion about current skin conditions and gave great support and guidance about what would benefit me. The pre-treatment process was efficient and professional and I was able to talk through the plan in detail and have all of my questions answered fully. During the treatment Alex made me feel very comfortable and informed throughout. I felt that I was in extremely capable hands and I am delighted with my results. The aftercare and follow up was fantastic too. I would highly recommend Thames Valley Scar Clinic. Thank you!

January 8, 2025
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Reply from Thames Valley Scar Clinic

Thanks so much, it's great to hear you felt we helped you to come to the right decision regarding treatment and your felt well supported throughout.

Rated 5 out of 5 stars

Super experience

Super experience. The time that was taken in explaining the procedure to me and the empathy shown
Understanding the mental effects it had had on me personally for many years . Many many thanks to the team.

December 9, 2024
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Reply from Thames Valley Scar Clinic

Thanks Carol for the wonderful review, and sharing your thoughts - we work really hard to ensure we talk about all concerns you have not just the physical ones. It's great to hear you think we have done that with you.

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