The Hearing Care Partnership - Bexhill Reviews 9

TrustScore 4.5 out of 5

4.3

41 Western Rd, TN40 1DT Bexhill, East Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Really great service provided by Celeste at Barracloughs Bexhill! She made the ear test a painless experience & happy to have peace of mind that my ears are healthy. Highly recommended :)

Company replied

Rated 5 out of 5 stars

Recently had a hearing test with Celeste de Freitas at Bexhill. The test was comprehensive and at all times Celeste carefully explained what was being done and what the results meant. I agreed a contr... See more

Company replied

Rated 5 out of 5 stars

A very professional and friendly hearing assessment and service was provided by Celeste and Natalie at Bexhill. Thank you very much.

Company replied

Rated 5 out of 5 stars

I was so impressed by the way Celeste welcomed a family member I needed to bring with me to a follow-up consultation. She took great care in informing both of us about the interaction of the hearin... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 41 Western Rd, TN40 1DT, Bexhill, East Sussex, United Kingdom

  • 01424 864 147

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Really great service provided by…

Really great service provided by Celeste at Barracloughs Bexhill! She made the ear test a painless experience & happy to have peace of mind that my ears are healthy. Highly recommended :)

January 24, 2023
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you for your review and recommendation! Celeste will be so pleased to read your kind words.

Rated 5 out of 5 stars

A very professional and friendly…

A very professional and friendly hearing assessment and service was provided by Celeste and Natalie at Bexhill. Thank you very much.

September 20, 2022
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you for your review!

Rated 5 out of 5 stars

First hearing aids

Recently had a hearing test with Celeste de Freitas at Bexhill. The test was comprehensive and at all times Celeste carefully explained what was being done and what the results meant. I agreed a contract for hearing aids and have since returned to collect them and then have a follow up appointment last week. At all times Celeste took time to explain the fitting of the aids and their care. She has been friendly and professional throughout.

October 4, 2022
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you for sharing your recent experience with Celeste, she will be so pleased read your lovely feedback!

Rated 5 out of 5 stars

A professional and enjoyable service

I was so impressed by the way Celeste welcomed a family member I needed to bring with me to a follow-up consultation.
She took great care in informing both of us about the interaction of the hearing aids with the brain. Her attention to detail, and the time taken to explain the use, cleaning and maintenance of my hearing aids was exemplary.
My quality of life has improved and the ability to hear sounds such as birdsong again is amazing.
Thank you for such a professional and enjoyable service.

July 6, 2022
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you so much for taking the time to share such a lovely review, Celeste will be most delighted to read this! We are absolutely thrilled to hear about the amazing difference your new hearing aids have had in your life, allowing you to experience a whole range of sounds again.

Rated 5 out of 5 stars

First class professional service…

First class professional service provided by Celeste whilst at the same time being friendly and sympathetic to my needs.

December 14, 2021
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you for your review!

Rated 5 out of 5 stars

I must commend Stepanie Hedicker on her…

I must commend Stepanie Hedicker on her professionalism and the way she dealt with my hearing issues today which included talking me through my Hearing Aid options. At the start of the session I was unsure of the jargon but all was explained with clarity.

September 2, 2021
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you very much for taking the time to share your experience with us, Stephanie will be most pleased!

Rated 5 out of 5 stars

Stephanie was thoroughly professional…

Stephanie was thoroughly professional and did a thorough job in removing my ear wax. She was careful to point out that I should let her know of any discomfort. She has arranged a follow-up assessment to check my ears and my hearing range. I am very satisfied with the service I received and will certainly return.

August 21, 2021
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you for your kind words, Stephanie will be so pleased to read your feedback!

Rated 5 out of 5 stars

Painless micro-suction

First experience of micro-suction tool for ear wax removal - entirely painless and very effective. Stephanie took care to explain everything she did and after a thorough audiology consultation gave me a straightforward and jargon-free diagnosis.

July 23, 2021
Unprompted review
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you for your great review!

Rated 5 out of 5 stars

Free tinnitus consultation with Stephanie Hedicker, Bexhill

I had a free tinnitus consultation with Stephanie Hedicker at Barracloughs Opticians in Bexhill. Very competent and professional. She found my hearing was fine, so gave me useful advice, plus sources to access online for information about tinnitus and minimizing its effects, all very helpful and encouraging. She even gave me a follow-up consultation - also free - three weeks later. Definitely 5 stars.

June 5, 2021
The Hearing Care Partnership - Bexhill logo

Reply from The Hearing Care Partnership - Bexhill

Thank you for your recommendation, Mike, we really appreciate hearing about our patients' experiences. See you again soon.

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